Telusuri Ulasan Pelanggan untuk Hotel di Antioquia
Lihat semua
9.0/10
Sangat Baik
AAna BalcarThe Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)
TTamuDie Lage in Malina/El Poblado ist selbstverständlich für jede Location top. Abgesehen davon hatte ich vom Hotel in dieser Preislage den Eindruck von mehr Schein als Sein. Es ist zwar alles modern eingerichtet und auf elegant gemacht. Insgesamt wirkt alles relativ eng.
Der Pool auf der Dachterrasse z.B. ist sehr eng. Wenn da 10 Leute sind, fängt es an ungemütlich zu werden, es sei denn, man will Party - aber dafür gibt es bessere Hotels.
Das Zimmer war sehr eng, die Ablageflächen waren knapp und es fehlte an Stauraum. Immerhin gab es Warmwasser :-) Es war extrem ringhörig. Man hörte den TV, Musik, Stimmen und Gesang aus den anderen Zimmern. Und im Gang heulte die Belüftung, als würde dauernd jemand mit dem Staubsauger durch die Gänge gehen.
TTamuThe service was warm and efficient, and they checked me in quickly before showing me to the room and taking the time to explain how everything in the room worked. The location is excellent if you are looking to explore the lively area nearby, so that was a big plus for me. It is near public transport as well, so overall I would say it is in a very convenient location. Beware of the rooftop bar if you are trying to get to sleep early, so I would suggest asking for a room on a lower floor if you want a really good night's sleep.
BBehnooshExcellent choice, fresh & trendy. Amazing view both from our room, roof top breakfast/bar area (mornings & evenings) also great view from hot tub & spa floor.
- Complimentary water
- Welcome non alcoholic drinks
- Complimentary 15mins massage for 1 person at the spa (we added it to a 45min massage which was great too)
- 8 mins walk to Santafe shopping mall (which has a grocery store underground)
- Fully loaded fridge & bar for paid items
- Buffet breakfast with variety of fresh fruits & hot soup & tons of options
- Attentive staff at breakfast & bar in the evenings
Special shout out to Tatiana & Andres & also a chef / staff from the kitchen who asked us if there's anything else we need when I was just looking around.