Please stay here instead of other USD 800^ hotels in the city. It was worth every penny. The experience also exceeded our experience at the top hotel in Dunhuang. We had an absolutely excellent stay. The staff were so friendly and proactive, always offering to help. We were thrilled to get a free room upgrade when we arrived, and our room was very clean and comfortable. The staff's service was outstanding—they even took care of washing and ironing our clothes and returned them quickly. The breakfast was also very nice. As a final, thoughtful touch, they gave us a souvenir when we left. We highly recommend this hotel for its wonderful service and great experience.
I arrived at the hotel around four in the morning, exhausted and with tempered expectations after a major flight delay. To my great surprise, the staff had patiently waited for me despite the ungodly hour. Everything was prepared, and the check-in proceeded smoothly and professionally, without any trace of impatience or reluctance. This attentiveness and consideration from the very first contact set the tone for my entire stay.
The room far exceeded my expectations. Not only was it exceptionally comfortable, but it also offered that rare standard where price and quality stand in a remarkable relationship to one another. The cleanliness was impeccable, the furnishings tasteful and thoughtfully arranged – one could sense genuine care in every detail.
The breakfast deserves special mention: an abundant selection offered both traditional Chinese dishes and European options for Western palates. The quality of the food was consistently high, freshly prepared and lovingly presented. It was evident that international guests' needs are genuinely considered here, without sacrificing local authenticity.
What truly distinguishes this hotel, however, is its staff. The friendliness and attentiveness with which one is received and cared for goes far beyond the usual service level. This is the kind of hospitality that doesn't feel forced, but springs from genuine warmth.
For anyone visiting Dunhuang – whether following in the footsteps of the Silk Road or exploring the breathtaking Mogao Grottoes – I can wholeheartedly recommend this hotel. It not only provides an excellent base for exploration, but becomes itself a positive part of the travel experience.
We had a very short stay at this hotel. It lives up to its rating. We were picked up from the railway station. The receptionist was kind and helpful. The room was neat, clean and very comfortable. 100% recommend this hotel.