Hotel Ramah keluarga di Henan, China

這個週末天氣非常好，和同學一塊來看雙鶴湖的美景，入住在了雙鶴湖邊的萬錦酒店。看網上宣傳酒店非常不錯入住之後也沒辜負我的希望。酒店大廳很醒目寬敞明亮，前台接待總是微笑服務講解，上下樓有兩部電梯方便，客房還是整扇牆的落地大窗户，保潔阿姨把房間打掃的乾乾淨淨一塵不染，我們使用的客房用品都是酒店高端定製的。這麼好的酒店，這麼好的房間房費也不貴，入住很滿意。

We recently stayed at a hotel near the Yongmen Grottoes and had an amazing experience. The receptionist , Ms Chang Ming Ming was incredibly helpful, going above and beyond to make sure my stay was comfortable and enjoyable. She was so kind and help us with online wechat booking of the tickets to the Yongmen grottoes, saving us the time to queue at the ticket counter. The breakfast was simply sumptuous (Chinese breasfast) - worth every bit of the 40 Yuan! . I especially appreciated the freshness and quality of the food. The cleanliness of the hotel was outstanding. Every corner was spotless, and the room was impeccably maintained, which made for a relaxing and pleasant stay. Additionally, the location couldn't be more convenient. The hotel is just a five-minute walk to the Yongmen Grottoes entrance making it perfect for anyone planning to explore this beautiful historic site. I highly recommend this hotel to anyone visiting the area. It's the perfect blend of comfort, convenience, and excellent service! Tips - please call ahead for location of the hotel as taxi is not allow to enter the area close to Yongmen Grottoes and the hotel will pick you up frm nearest drop off

喆啡酒店的裝修風格都是一樣的，令人喜歡，所以沒得説，衹是點贊！軟性服務也不錯，有專有的停車場，我們正在停車時來了一位着便裝的女士，熱情的給我們指揮，我不知其身份，試探性的問道：“你是酒店工作人員”，答：“是的”頓時令人心生好感。前台辦理入住手續迅速便捷，房間乾淨衞生，物品擺放合理整齊，洗澡水需要放許久才出熱水。總之，值得推薦和入住。 一個問題：從一進門前台管理來看，本酒店可能不是錦江酒店集團直營店，因為服務人員均不着工作服，且有一位孩子在前台裏面寫作業，物品擺放凌亂，從此處可以看出，酒店基礎管理薄弱，一下拉低了喆啡酒店的品質。希望商家改進，更希望商家生意興隆，財源廣進！

Gorgeous lobby and spacious room decorated in an elegant classic style. My partner celebrated his birthday during our 5 night stay but didn't receive anything from the hotel - in other 5 star hotels of this calibre all around the world, reception staff would have paid attention to this detail when they photocopied our passports at the point of checking in. That was a tad disappointing. However, special mention must be made of Wang Fei (王飞）at the concierge/porter division on the ground floor - he was extremely helpful and congenial, and a true asset to the hotel.