The environment is great, the snorkeling is great, the staff is very friendly, and the attitude is very good, but the professionalism is slightly lacking. There are two small episodes, one when watching dolphins and one when leaving the store.
Although watching dolphins disrupted our original plan, we finally did not miss it. But when leaving the store, because we left the island in time, we could not catch up with lunch. After going through the formalities, I asked a Chinese-speaking staff member. Our order included lunch for the day, but according to the departure time, we could not eat. She said that we could pack it up and take it away. As a result, more than half an hour passed, and there was no movement. It was already past 12 o'clock and it was about to depart. I had to ask another staff member again. As a result, she said that we were about to depart and it was too late to do it. She said that we should have said it earlier at 11 o'clock, but we said it at 11 o'clock... As a result, the staff at that time responded to us, but did not make any other feedback, did not notify the restaurant, and did not tell others. As a result, we were unable to dine and could not get a refund, but were given a small toy as compensation. To be honest, the two incidents were caused by the same staff member. I accepted it once, but not the second time. We brought a 9-year-old child with us. We had breakfast at 9:30 in the morning and was hungry until 5 pm. We didn't have time to eat until we arrived at Male Airport. The child was really starving, so please forgive me for making my complaint at this point.
Replenish your honeymoon with your wife and enjoy the resort at a glance. The environment is so good that you can jump out into the Indian Ocean to go swimming and snorkeling every day. The sea is full of colorful tropical fish, sharks, devil fish, sea urchins and sea cucumbers. The service was very great, and there were kind smiles everywhere, especially the Siranthe of the pool bar, which gave me a very deep impression. I can understand what a super service is from the time I haven't started. We stayed on the 3rd, but arrived in Male on the 2nd night. The resort had communicated with my hotel in Male in advance. The next day I should go back to the airport to take the inland plane. set. E-mail English communication before departure is also afraid of any problems in the middle of the mistakes, but in the end I found that my fears are superfluous, really do not have to worry about anything. The only downside is that there are too few restaurants and food choices in the resort. The buffet for dinner is really good. If you want to go, you really need to bring more snacks and some instant noodles.
Opportunities for improvement:
Rooms
1. consider using small bottles of water that can fit into the bar fridge. Cold water after a hot day is a game changer!
Melange
1. Surf and turf: the big prawns and lobster meat were frozen and were not really attractive. After grilling, the meat turned out to be partially soggy, which is a turn off.
2. Suggestion: for the grill, cook to order instead of preparing the food and leaving it under a heater lamp. I.e. lamb cutlets, pork chops, grilled sea bass etc. Freshly grilled food taste better and maintains the high quality. Grilled food left under a heater lamp becomes either soggy or too tough.
3. Same suggestion for breakfast waffles: make to order rather than leave it on the plates ready to go.
Examples of great service:
1. Mariana helped prepare a ice bucket of champagne for us even though the honeymoon comment was not originally registered by trip.com and pullman. She was very helpful and remembers what clients say. Top marks and greatly appreciated!
2. All buggy drivers greet upon pick up and some even went out of their way to reverse so we can video manta rays in shallow waters off our villa. Truly deserving of the great service tag!
3. All waiters serving at all restaurants always asks whether we want water to start off. It feels like an SOP but we love it! Consistent and service with a smile!
Was truly a great experience and would love to come back again!
When you stay at Baivaru Guesthouse Services in Dhaandhoo, you'll be near the beach and 8 minutes by car from Maguhdhuvaa Beach. This beach guesthouse is within the vicinity of Falhumaafushi Dock and Kodahuttaa Island.
Be sure to enjoy recreational amenities including an outdoor tennis court and bicycles to rent. This guesthouse also features complimentary wireless internet access, concierge services, and free babysitting. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The guesthouse also offers 24-hour room service. A complimentary continental breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 3 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Very good hotel for two people Every meal is also very delicious and the show is very much The island of Germany is very interesting. The water environment is also very good. Have the opportunity to go again
When you stay at Kondey Villas in Kondey, you'll be within the region of Hadahaa Beach.
Dip into one of the 15 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. This hotel also features complimentary wireless internet access and charcoal grills.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 6 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
When you stay at Ekefaru Inn in Viligili, you'll be convenient to Kooddoo Harbor. This guesthouse is within the vicinity of Kodahuttaa Island and Falhumaafushi Dock.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
At Ekefaru Inn, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.
Make yourself at home in one of the 4 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include irons/ironing boards, and housekeeping is provided on request.
6.6/10
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Rp 908,351
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Amazing
Cchristina1916The environment is great, the snorkeling is great, the staff is very friendly, and the attitude is very good, but the professionalism is slightly lacking. There are two small episodes, one when watching dolphins and one when leaving the store.
Although watching dolphins disrupted our original plan, we finally did not miss it. But when leaving the store, because we left the island in time, we could not catch up with lunch. After going through the formalities, I asked a Chinese-speaking staff member. Our order included lunch for the day, but according to the departure time, we could not eat. She said that we could pack it up and take it away. As a result, more than half an hour passed, and there was no movement. It was already past 12 o'clock and it was about to depart. I had to ask another staff member again. As a result, she said that we were about to depart and it was too late to do it. She said that we should have said it earlier at 11 o'clock, but we said it at 11 o'clock... As a result, the staff at that time responded to us, but did not make any other feedback, did not notify the restaurant, and did not tell others. As a result, we were unable to dine and could not get a refund, but were given a small toy as compensation. To be honest, the two incidents were caused by the same staff member. I accepted it once, but not the second time. We brought a 9-year-old child with us. We had breakfast at 9:30 in the morning and was hungry until 5 pm. We didn't have time to eat until we arrived at Male Airport. The child was really starving, so please forgive me for making my complaint at this point.
GGuest UserOpportunities for improvement:
Rooms
1. consider using small bottles of water that can fit into the bar fridge. Cold water after a hot day is a game changer!
Melange
1. Surf and turf: the big prawns and lobster meat were frozen and were not really attractive. After grilling, the meat turned out to be partially soggy, which is a turn off.
2. Suggestion: for the grill, cook to order instead of preparing the food and leaving it under a heater lamp. I.e. lamb cutlets, pork chops, grilled sea bass etc. Freshly grilled food taste better and maintains the high quality. Grilled food left under a heater lamp becomes either soggy or too tough.
3. Same suggestion for breakfast waffles: make to order rather than leave it on the plates ready to go.
Examples of great service:
1. Mariana helped prepare a ice bucket of champagne for us even though the honeymoon comment was not originally registered by trip.com and pullman. She was very helpful and remembers what clients say. Top marks and greatly appreciated!
2. All buggy drivers greet upon pick up and some even went out of their way to reverse so we can video manta rays in shallow waters off our villa. Truly deserving of the great service tag!
3. All waiters serving at all restaurants always asks whether we want water to start off. It feels like an SOP but we love it! Consistent and service with a smile!
Was truly a great experience and would love to come back again!
MMichaelLuiReplenish your honeymoon with your wife and enjoy the resort at a glance. The environment is so good that you can jump out into the Indian Ocean to go swimming and snorkeling every day. The sea is full of colorful tropical fish, sharks, devil fish, sea urchins and sea cucumbers. The service was very great, and there were kind smiles everywhere, especially the Siranthe of the pool bar, which gave me a very deep impression. I can understand what a super service is from the time I haven't started. We stayed on the 3rd, but arrived in Male on the 2nd night. The resort had communicated with my hotel in Male in advance. The next day I should go back to the airport to take the inland plane. set. E-mail English communication before departure is also afraid of any problems in the middle of the mistakes, but in the end I found that my fears are superfluous, really do not have to worry about anything. The only downside is that there are too few restaurants and food choices in the resort. The buffet for dinner is really good. If you want to go, you really need to bring more snacks and some instant noodles.
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