Hotel Dengan sarapan di Liguria, Italia

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

Hôtel est très bien placé dommage que la chambre qu’on avait donné dans la rue car elle était mal isolé on entendait les gens parlaient dans la rue

A wonderful hostel with an excellent location! The staff is just amazing — they changed my booking dates upon my request, and I’m endlessly grateful! There are lots of young people and various events, so you definitely won’t get bored during your stay! And Genoa is simply love — I’ll definitely come back.💜

The staff at Hotel al Sant’Andrea were TOP NOTCH! Very kind, informative, and always greeted us with a smile! The breakfast was basic but delicious and we always left full. The rooms were very basic and a bit run down but the beds were very comfortable. The rooms kind of felt like a dorm room to me. A/C worked well. Rooms were big for European hotel rooms (I’m Canadian and used to very large hotel rooms). The shower was very small but for only a 2 night stay it wasn’t a big deal. There was a mini fridge that actually kept items cold! I find hotel mini fridges are usually subpar. The location wasn’t ideal for us because the train station was a 15 minute walk away but if you are driving, location wouldn’t be an issue. We did not explore Sarzana, this was used as a home base to explore Cinque Terre, and for the price, I believe this hotel is worth it.

The hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.

Pria di meja depan harus memindahkan saya tiga kali untuk mendapatkan kamar dengan AC yang berfungsi selama gelombang panas bulan Juni di seluruh Eropa. Ini berarti mengelola tiga koper sendiri. Kemudian, seorang tukang ledeng harus dipanggil untuk memperbaiki toilet yang tidak berfungsi. Akhirnya, makan malam (Caesar's Salad) di restoran itu sayangnya tidak seperti salad seperti itu yang pernah saya makan dalam 71 tahun saya. YUCK! Jendela besar rusak dan tidak bisa ditutup sepenuhnya, kunci rantai pintu utama rusak, juga, tidak ada menu makanan atau petunjuk TV di kamar, dan tidak ada perlengkapan mandi selain sampo. Positifnya? Yah, kamarnya sangat bersih, semua stafnya ramah dan panggilan bangun benar-benar berfungsi! Tentu saja hotel tanpa embel-embel tetapi sangat dekat dengan bandara.