Hotel Dengan sarapan di Daerah Karlovy Vary, Republik Ceko

We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading. Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay. In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations. The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property

Booked room in Quisisana, the Pupp Hotel dependance (not main building, across the street). Was ok but would prefer main building. Rest according expectations. Casino not vey big. Only one roulette table active when I was there. Table limits unclear.

Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!

Very good. I could check in even at 11 in the morning, instead at 2 pm. The room was small, but perfect for solo traveller. Plenty of the SPA facilities, friendly staff, speak multiple languages. Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service) I really loved the tea room with the amazing choice of different teas. I would definitely stay there again during my next visit to Karlovy Vary.