I paid to reserve a one bedroom King size Ocean view room but Trip.com reserved a bedroom two bed room for me with the Resort. The Resort staff showed me their reservation instruction from trip.com to prove their point.
I sent email to Trip.com about the issue but I never received any response to my email concerning the issue
Good location close to Savy Beach, not too far from Bridgetown and other destinations. Beach on resort is not usable as a lot of seaweed 24/7. Breakfast decently priced for buffet but need more options for food. Maybe a waffle maker and non pork meat options. Gym on site was really good with functional equipment. Rooms dated but clean. Shower good water pressure. The Grill has good food options and enjoyed watching cricket there. Lastly improve on menu for kids. The pizza was terrible and needs to be improved.
Beautiful environment from my oceanfront room, early morning walk on beach, and poolside. Cocktails are delicious at the restaurant, but food just ok. Tall waitress made the best rum punch and very great customer service.