Hotel Dengan bar di Victoria, Australia

First time we stay at Park Hyatt Melbourne and the experience can't be better. The hotel is a little far away from the middle of the city but it has its own advantages such as better gardens, more quiet and also pretty spacious courtyard. The hotel and rooms gave me a touch of the 1900s decoration style, which is pretty impressive. The room was spacious and well equipped, and I was especially loving the Le Labo brand used in the bathroom. The fine dining experience was truly amazing, with pretty good acoustic music. Overral, the stay was pleasant, and I would definitely visit again.

Pelanggan tetap. Layanan di resepsionis luar biasa, tidak sempat menggunakan kolam renang infinity kali ini karena Melbourne sedang musim dingin. Kamar agak berdebu dan lampu di kamar mandi berkedip-kedip. Petugas kebersihan dan staf sangat ramah dan profesional. Layanan parkir valet bagus. Sarapan mengecewakan karena staf yang bekerja di sana tampak murung dan tidak tahu apa yang sedang terjadi, kecuali satu orang yang terlihat seperti manajer. Akan kembali lagi tetapi tidak akan repot-repot dengan prasmanan sarapan.

Hotel menagih saya dua kali, dan mereka tidak pernah menanggapi pelanggan sampai saya menelepon mereka. Layanan operatornya buruk. Layanan yang buruk sekali

Perfect stay. They reached out beforehand to check in with me. Arrived early and they allowed an early check in with a free upgrade. Room was spotless and well equipped. Kitchenette with all the equipment you'd need, small washing machine, free Netflix and impressive little touches like a free bottle of wine if you solve their Rubik's cube and a free packet of popcorn on request. Lounge is well equipped and breakfast was good (eggs, sausages, bacon, mushrooms, tomatoes, beans, some pastries and yoghurts, a waffle maker, juices, coffee and teas, etc.). Staff were always friendly. An excellent stay overall!

Lokasi hotel sangat strategis. Sebagian besar tempat wisata utama di Melbourne dapat dicapai dengan berjalan kaki, membuat berbelanja menjadi lebih mudah. Ada banyak restoran bagus di jalan-jalan terdekat. Kamarnya memang kecil, tetapi cukup nyaman untuk jalan-jalan di kota setiap hari. Pembersihan hariannya baik-baik saja, tetapi garis-garisnya kasar. Pada hari keempat, sudah tertutup debu. Sarapannya sangat rata-rata. Akan lebih baik untuk mencari toko acak di dekat sini untuk makan siang atau membuat sandwich dan jus di lantai pertama.

This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.

We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.