Coverage: Singapore
Carrier: Singtel /StarHub
Installation Times: The eSIM supports up to 10 uninstall-and-reinstall cycles on the same device. Once installed, it's locked to that device and cannot be transferred or reinstalled on another device.
HomeSingaporeWi-Fi & SIM cardsSingapore 4G eSIM | Supports Google Maps / ChatGPT | Daily/Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
Singapore 4G eSIM | Supports Google Maps / ChatGPT | Daily/Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
4.6/5
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Renewable
Free cancellation by 00:00, 1 day before the expiration date
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Rp 1,664
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50% off
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Device info
Product details
[About TikTok Network Compatibility]
The network operator has optimized the service for TikTok compatibility, but functionality cannot be guaranteed on all devices. We recommend using devices that support newer technologies. Refund requests caused by device compatibility issues may not be accepted.
iOS Devices:
If you experience TikTok login issues, please try the following:
• Update your iOS system and reinstall the app.
• Log in to the official TikTok website through a browser first, then return to the app and try again.
Android Devices:
Currently, TikTok is only supported through a web browser (web version). The TikTok app is temporarily unavailable.
For a better experience, we recommend using the web version.
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Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Hotspot Sharing
Top-Up / Renewal
Calls & SMS
How to use
[Install eSIM]
Before installation, please make sure:
1. Your device supports eSIM and is not carrier-locked.
2. Your phone is connected to a stable mobile network or Wi-Fi.
After the first installation, the eSIM will be bound to the current device and cannot be installed on or transferred to another device. Please confirm your device before installation.
Method 1: One-Tap Installation
Tap the “Install” button in the Trip.com app or use the “One-Tap Install” link in your order voucher to complete installation.(iOS 17.4 or later is required for iOS devices.)
Method 2: Scan QR Code / Manual Installation (Universal)
1. Open the QR code attachment in your Trip.com order and print it out or save it on another device in advance. (For iOS 17 or above and some Android devices, the QR code image can be saved directly to the phone.)
2. Go to “Settings” → “Cellular/Mobile Data” (iOS) or “SIM Card Manager” (Android).
3. With your phone connected to the internet, tap “Add eSIM/Add Cellular Plan” (iOS) or “Add SIM” (Android), then scan the QR code to install.
4. If scanning is not possible, you can manually enter the “SM-DP+ Address” and “Activation Code” provided in your order.
5. If Steps 3 or 4 fail, your device may be carrier-locked (restricted to a specific network). Please contact your carrier to unlock it before installing the eSIM.
[Activate eSIM]
Please complete the following settings after arriving at your destination:
1. Turn off your primary SIM (or disable mobile data on the primary SIM) and enable the eSIM.
2. Activate the eSIM:
iOS: Go to “Cellular/Mobile Data” and select and enable the eSIM.
Android: Go to “SIM Card Manager/SIM Cards”, enable the eSIM, and set it as the mobile data SIM.
3. Turn on “Data Roaming”.
4. If you still cannot access the internet after the above steps, please configure the APN and restart your phone. See details below.
[About APN]
1. Path to set APN:
iOS: “Settings” → “Cellular” → “Cellular Data Network”
Android: “Settings” → “Mobile Network/Cellular Network” → “Access Point Names (APN)”
3. Enter APN: cmhk
4. Restart your phone.
[Using the Renewal Data Plan]
The renewal plan will be activated automatically once your current plan expires. Please do NOT scan the QR code again.
1. For plans with “high-speed data followed by reduced speed”: reduced-speed data will continue to be used until the original plan expires. Restart your phone to start using the renewal plan. (If you need to end it earlier, please contact customer support.)
2. For plans with “high-speed data only (no data after usage)”: after the high-speed data is used up, restart your phone to start using the renewal plan.
If you want to use the eSIM on another device, please select “Book Again” instead of “Request Renewal”. Renewal plans cannot be transferred to another device.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
[Phone Compatibility]
1.Your phone supports eSIM function
Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM.
2. The phone is not a network-locked phone
Query Method: Check with your Telecom Operator to see if your phone is open for all network bands
* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.
[Set up eSIM]
eSIM installation require a stable internet connection. We recommend installing it within 6 hours before departure. Upon arrival at your destination, connect to a stable network before activating your data plan.
[Enable Data Roaming]
Please make sure that the "Data Roaming" option for the eSIM is enabled.
[Fair Usage Policy (FUP) Notice]
To maintain network quality and comply with the Fair Usage Policy (FUP), telecom operators worldwide may sometimes impose data restrictions on customers who consume a large amount of internet traffic within a short period. This may result in internet access failures or slower speeds. To ensure a stable internet connection, please try to avoid prolonged video streaming/downloading, software updates, sharing your internet connection (hotspot), or other high-data-consumption activities.
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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