It's nice because it's located between the lake and the sea. The room is clean and you can enjoy the view from the balcony. They prepared a cake for our family's birthday and also provided us with a wine coupon that we could use at the restaurant.
After watching heads and tails, we decided to stay at this hotel. The price is certainly too high. It is also unclear why it has 5 stars. We arrived in our own car, unloaded ourselves - no one helped. I went and parked myself (as it turned out, in the wrong place). When we asked the reception for help with our suitcases, only then did they come out to pick them up. And then they made a remark to me that I parked in the wrong place, and asked me to repark the car. There is an unpleasant musty smell in the corridor on the floor. There is mold on the ceilings. We go into the room and see blankets on the closet, like a grandmother's in the village. It turns out that the coffee machine in the room is paid!!! At breakfast, the bread was dried out, they did not add juices - we did not have time to make them, margarine instead of butter, they did not have time to clear the tables - everything was covered with plates, as a result, we sat at a dirty table. When cleaning the room, they did not add a tea and coffee set. The beach towels are all washed out, old. At the pool I accidentally stepped on an ashtray full of cigarette butts - most likely from the previous day, because we came in the morning. The toilet is old near the pool, there is a stench, and there is also a queue. I am attaching a photo. This hotel should be given 3 stars. They do not know what service is.
Old, shabby hotel. For that kind of money, I think everything should be perfect. Baseboards taped to the floor in the hallway, minimal accessories in the bathroom, poor coffee set - they could have put a coffee machine in the rooms, for example, margarine instead of butter at breakfast! (how is that even possible), the outdoor pool is 100 meters from the hotel, and the indoor one was not working. Disappointed
1. Let’s focus on the sea view suites
It is 60 square meters and has two bathrooms. The sofa in the living room is very comfortable.
The bedroom and living room each have a balcony. You can go out and enjoy the scenery, but they are not facing the sea view (the sea view can only be seen through the window)
There is a football field, a beach volleyball field, and a beach soccer field by the sea. The price of a 7-a-side football field is astonishingly low: 50 lari per hour, equivalent to RMB 130. What surprised me even more was that several stadiums were brightly lit all night long. There are still people playing football after a few o'clock
2. The curtains on both sides of the bedroom cannot be tightened, so natural light will come in in the morning. However, Batumi is only dimly lit at 8 o'clock in the morning.
3. There is a swimming pool, gym and SPA on the first floor
My wife went to the gym for two days and I went for a massage. I looked at the massage packages. There were more than ten or twenty. I felt dizzy. The back massage cost half an hour and cost 465 yuan. The technique and effect were very good, but I was half-bald. Uncle...
4. Finally, let’s talk about the front desk service. The front desk efficiency of hotels in Georgia is very low, but this hotel is not only low, but also stupid. I told the girl about two rooms, she was ok, and then gave me a room card. He said everything is OK, but then he forgot to give me his passport. The whole process was like a primary school student, but the service attitude was always very good, with a smile on his face, and I was too embarrassed to complain...
The hotel is in a good location, with surrounding attractions within walking distance and many dining options. The sanitation is average, and the window glass of the room I was given has a crack, which affects the view. The breakfast is also rich and the bedding is comfortable.
The room was very clean. I witnessed it being washed 3 times (surprised).
Cleaning every day. Quiet and spacious. It is better to live there than in the hotels on the first line, there is no such traffic under the windows and at the same time the sea is 10 minutes walk with children. The location is very good)
The hotel has a free swimming pool, sauna and gym. Everything is in good condition, not worn out. Children's entertainment (VR machines, children's corner, etc.) but for money. The restaurant is a 4 in taste and price.
We were very pleased.
Не соответствует 5* звезда, максимум тянет на 3*. Дружелюбный персонал, который делает всё наполовину. Ужасное обслуживание у бассейна, плохое обслуживание в номерах. Не меняли белье и халаты , тапочки в течение 11 дней. Уборщица делает замечание и хамит постояльцам в СПА. Подушки гигантские, спать не аозиожно. Выбора подушек нет. В ресторане отеля получили сильное отравление, скорее всего мясом. По ночам музыка в бассейне не отключается. Орёт, спать не возможно. Во время пребывания возник пожар, персонал отеля очень старался, однако было видно, что он не обучен действовать в чрезвычайных ситуациях, а руководство отеля даже не потрудились принести извинения перед постояльцами. Каждый день этот отель преподносил неприятные сюрпризы. Никому не советую ехать в этот отель.
It's good value for money, it's close to the beach, the nearby park is good for walking, and there's a bus stop close to the hotel, so it's great for getting around the city center.
It was a shame that I couldn't use the swimming pool, but I was satisfied with the sauna facilities and the variety of breakfast options.
To be honest, we expected a little more from the hotel. The smell of cigarettes in the lobby is very strong. The hotel is already a bit old. In general, the rooms are equipped with everything, but they are clearly not 5*. The location is great, as is the pool outside
TTengkaizhou1. Let’s focus on the sea view suites
It is 60 square meters and has two bathrooms. The sofa in the living room is very comfortable.
The bedroom and living room each have a balcony. You can go out and enjoy the scenery, but they are not facing the sea view (the sea view can only be seen through the window)
There is a football field, a beach volleyball field, and a beach soccer field by the sea. The price of a 7-a-side football field is astonishingly low: 50 lari per hour, equivalent to RMB 130. What surprised me even more was that several stadiums were brightly lit all night long. There are still people playing football after a few o'clock
2. The curtains on both sides of the bedroom cannot be tightened, so natural light will come in in the morning. However, Batumi is only dimly lit at 8 o'clock in the morning.
3. There is a swimming pool, gym and SPA on the first floor
My wife went to the gym for two days and I went for a massage. I looked at the massage packages. There were more than ten or twenty. I felt dizzy. The back massage cost half an hour and cost 465 yuan. The technique and effect were very good, but I was half-bald. Uncle...
4. Finally, let’s talk about the front desk service. The front desk efficiency of hotels in Georgia is very low, but this hotel is not only low, but also stupid. I told the girl about two rooms, she was ok, and then gave me a room card. He said everything is OK, but then he forgot to give me his passport. The whole process was like a primary school student, but the service attitude was always very good, with a smile on his face, and I was too embarrassed to complain...
AABMD US INCExcellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
GGuest UserThe hotel is in a good location, with surrounding attractions within walking distance and many dining options. The sanitation is average, and the window glass of the room I was given has a crack, which affects the view. The breakfast is also rich and the bedding is comfortable.
GGuest UserThe room was very clean. I witnessed it being washed 3 times (surprised).
Cleaning every day. Quiet and spacious. It is better to live there than in the hotels on the first line, there is no such traffic under the windows and at the same time the sea is 10 minutes walk with children. The location is very good)
The hotel has a free swimming pool, sauna and gym. Everything is in good condition, not worn out. Children's entertainment (VR machines, children's corner, etc.) but for money. The restaurant is a 4 in taste and price.
We were very pleased.
땡땡돌이2We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
EElenaOld, shabby hotel. For that kind of money, I think everything should be perfect. Baseboards taped to the floor in the hallway, minimal accessories in the bathroom, poor coffee set - they could have put a coffee machine in the rooms, for example, margarine instead of butter at breakfast! (how is that even possible), the outdoor pool is 100 meters from the hotel, and the indoor one was not working. Disappointed
QQingshuiwandaoThe hotel is in a very good location, right in the city center. You can walk to many attractions in just over ten minutes, which is very convenient for tourists. The hardware facilities are good, the environment is comfortable, and the service is also in place. Due to the rain on the day of check-out, they helped us to extend the check-out time to 2 o'clock for free. The only thing is that the breakfast variety is a little monotonous.
GGuest UserIt's nice because it's located between the lake and the sea. The room is clean and you can enjoy the view from the balcony. They prepared a cake for our family's birthday and also provided us with a wine coupon that we could use at the restaurant.
GGuest UserTo be honest, we expected a little more from the hotel. The smell of cigarettes in the lobby is very strong. The hotel is already a bit old. In general, the rooms are equipped with everything, but they are clearly not 5*. The location is great, as is the pool outside
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.