1.This promotion is organized by Trip.com Travel Singapore Pte. Ltd. ("Trip.com," "our," or "we"). You should carefully read the terms and conditions of this promotion before deciding to participate, as by participating in this promotion, you are acknowledging that you agree to these terms and conditions. Before participating, ensure you have fully read and agree to the terms of this event, our general Terms &Conditions and Privacy Statement [https://pages.trip.com/service-guideline/privacy-policy-en-id.html] and the decisions of Trip.com. If you have any questions, please contact Trip.com's customer service department before participating. Once you participate, it is considered that you have fully accepted and will adhere to the event terms.
2.During the promotion period, Trip.com members can sign into Trip.com, go to Trip.com 7th Anniversary campaign page, and participate in the promotion gameplay including "Redeem Travel Products with Trip Coins" and "Book Hotles/Flights to Earn Trip Coins Rebate".
3. All information, including personal information ("Information") submitted or known to Trip.com and/or its affiliates in connection with this promotion will only be used for the purposes set out in and treated in accordance with these Terms& Conditions and those stipulated in Trip.com's Privacy Policy at https://pages.trip.com/service-guideline/privacy-policy-en-id.html (“Privacy Policy”).
4. Trip.com reserves the right to suspend, terminate, change or otherwise restrict the participation of campaign mechanism any time without prior notice or compensation if we have reason to believe that the participant is detected with unlawful, fraudulent, unauthorized, or improperly behaviour, including, but not limited to, placing malicious orders, malicious registrations, exploiting bugs in the Program, unlawfully changing prices, using plug-ins, extranets, reverse orders, fraudulent transactions, or any other violation of the campaign rules, or any other violation of the fairness and principles of the camapign. In case of any dispute, Trip.com reserves the right of final interpretation and decision. The Promotion is non-transferable unless otherwise stated. If a user cancels or refunds a booking, the rewards obtained will be deducted or invalidated.
5. To the fullest extent permitted by law, Trip.com and its respective subsidiaries, affiliates and associated companies/entities and agencies shall not be liable for any incidental, punitive, consequential, special, or indirect damages, loss of profits, loss of business, loss of business opportunity, economic loss, injury (including but not limited to death and personal injury), damage to property or other damages suffered or incurred by the participant arising out of or in connection with this promotion.
6. Trip.com will not be liable for any default due to any act of God, war, riots, strikes, lockouts, industrial action, fires, flooding, droughts, storms, epidemics, pandemics, sudden blackouts, government actions, cyber-attacks, technical or system failures or any event beyond the reasonable control of Trip.com.
7. Trip.com reserves the right to disqualify any participant who wins a prize in this campaign through unfair behaviour, including but not limited to falsifying booking orders.
8. Trip.com’s decision on all matters relating to this promotion and the Trip.com 7th Anniversary Campaign will be final and binding.
9. Trip.com reserves the right to vary these terms and conditions and/or terminate or otherwise amend this promotion without prior notice, at its sole and absolute discretion. However, Trip.com will endeavor to notify you of any such variation, change, cancellation, termination, withdrawal or suspension by posting on Trip.com or in any other manner Trip.com deems fit.
10. Any terms and conditions applicable to this promotion which are illegal, prohibited or unenforceable under any law or regulation shall be ineffective without invalidating the remaining provisions.
11. Trip.com reserves all rights of final interpretation of this promotion.
12. The Terms &Conditions of this promotion shall be governed by and construed in accordance with the laws of the Republic of Singapore. All disputes arising out of these Terms and Conditions and/or this Global Travel Recovery Program shall be governed by a competent court in Singapore.

[Redeem Travel Products with Trip Coins] T&C
1. During the promotion period, 10AM/10PM 27th October, Trip.com members can sign into Trip.com and participate in our 'Redeem Travel Products with Trip Coins' promotion
2. Event platform: Trip.com App Only
3. You may exchange your Trip Coins for the following products:
10 AM 27th October: 30 Trip Coins for a Rp50,000 Hotel Promo Code, for Silver members and above, total quota is limited to 70; 200 Trip Coins for Rp300,000 Flight Promo Code, for Diamond members and above, total quota is limited to 20; 50 Trip Coins for Rp100,000 Flight Promo Code, for Gold members and above, total quota is limited to 40.
19 PM 27th October: 300 Trip Coins for Rp500,000 Flight Promo Code, for【Diamond+ 】members and above, total quota is limited to 5; 150 Trip Coins for Rp200,000 Hotel Promo Code, for Platinum members and above, total quota is limited to 30.
4. The quantity of offers under this promotion is limited and will be served on a first-come, first-served basis. Due to the limited quantity, the travel product you want to exchange through this promotion may become unavailable.
5. Members can participate in one or more applicable time slot(s) of the Trip Coins for Travel Products promotion
6. Each Trip.com member can participate in Trip Coins for Travel Products only once per each time slot. (To avoid any misunderstandings, device number, phone number and payment account will be used to determine whether it is the same member.)
7.When you have successfully exchanged your Trip Coins for travel products, a promo code will be automatically issued to your account. Please go to "Account" - "Promo Codes" to view details and use. If you do not receive promo code / rewards within 2 hours after you redeemed it, please contact customer support and provide your contact information.
8. The expiry date and terms and conditions for different travel products may vary. Please check the expiry date and terms and conditions for the specific travel products carefully when you receive them.
9. The process for redeeming travel products may vary, please also check the details on the respective webpage carefully. 【Trip.com 7th Anniversary - Member Carnival General Terms and Conditions】will be applicable to this promotion.