Hotel Ramah Hewan Peliharaan di Lesser Poland, Polandia

Great Service and Comfortable Stay I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient. The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable. Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!

It's about a 15-minute walk from the station, but there's a bus stop nearby so it's easily accessible. The hotel was very clean. The shower was also fine. I'd like to stay here again if I have the opportunity.

Saat saya memesan kamar, sepertinya tidak ada pilihan kamar untuk satu jenis kelamin. Saya pikir mungkin mereka akan mengaturnya, tetapi ternyata saya mendapatkan kamar untuk dua jenis kelamin. Tentu saja, ini bukan salah pihak hostel karena saya tidak mengonfirmasi hal tersebut saat check-in. Jadi, ini saran untuk calon klien, jika Anda menginginkan kamar untuk satu jenis kelamin, pastikan untuk memintanya saat check-in. Kalau tidak, Anda mungkin akan mendapatkan kamar yang bau setelah bangun tidur. Secara keseluruhan, tempat ini bagus. Lokasinya dekat dengan semua tempat wisata (bagi saya), dan bisa ditempuh dengan berjalan kaki. Pemandangan dari jalan juga sangat indah!

Brilliant from the first greeting to the farewell! Lovely staff who went the extra mile to welcome you and helped in any way they could. Impeccable English spoken; Brits are rubbish at other languages, in my experience. Nothing to be proud of 😌 The room was amazing. A very new hotel, so everything was still pristine. Probably the smartest place I have ever stayed in. Quiet - I guess it was well soundproofed; heard nobody else - like we had the floor to ourselves. Reception and bar/ cafe- style area was welcoming, serving snacks and great coffee. Did not use the dining facilities, but the area looked very good, on Level -1. Very good quality toiletries. Luxurious towels and bedding. Nespresso coffee machine Fridge Water filter/ ‘kettle’. Really cannot fault anything. I would try another Tribe hotel and would hope it would be of the same standard.

Das Hotel liegt super zwischen Auschwitz und Energylandia. Es ist ein wirklich schönes Hotel. Leider haben sie es nur nicht so mit der Sauberkeit. In den 5 Tagen als wir dort waren haben sie es nicht einmal geschafft das Klopapier am Zimmer nach zu füllen. Wir mussten uns selbst drum kümmern. Unterhalb des Hotels ist ein Restaurant und unser Zimmer war genau darüber. Bis 23 Uhr lief im Gastgarten laut Musik. Man hätte glauben können, dass die Musik bei uns im Zimmer war, so laut war es. Sonst war das Zimmer echt größ. Der Kühlschrank am Zimmer war auch sehr laut so dass man nicht schlafen konnte. Wir haben ihn abgedreht. Das Frühstücksbuffet war in Ordnung. Hab schon bessere gesehen aber auch schon sehr viel schlechtere. Man sieht dass das Hotel schon etwas in die Jahre gekommen ist. Aber in großen und ganzen war es auch für den Preis gut.

The positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice. The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage. The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.