Hotel near Calidonia,Panama City4.3% of visitors choose this area
MMelv1i2025.05.23
Customer service 10/10 facilities 7/10 (no hot water, the room can smell very damp, the restaurant food is delicious and very good, the elevator usually has a very strange smell, the location is excellent...
Hotel near Bella Vista,Panama City39.1% of visitors choose this area
TThanis T.2024.12.31
Location is quite convenient (near the Via Argentina metro station). The room is spacious and the breakfast is pretty good. Amenities in the room are quite limited however (no body wash was provided/ no free bottles of water).
Hotel near Bella Vista,Panama City39.1% of visitors choose this area
GGuest User2025.04.20
The staff was responsive when I made requests (none were unreasonable or outrageous). Room had a refrigerator, safe, iron and good storage. The furniture was comfortable.
I’ve come to Panama City 4 times in the last 6 months. It’s not the best hotel I’ve stayed in or the worst at the same price range. Everything has benefits or detriments. It just depends on what you like. It is in the El Congrejo area but only a block away from the busiest section so it is not loud while still being convenient.
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
The convenience of the shuttle bus to and from the airport is always the highlight for this hotel.
The breakfast was perfect too with a wide range of options and the most polite and accommodating staff at the restaurant area!
The room wasn’t very clean but it is spacious.
Hotel near Marbella,Panama City8.7% of visitors choose this area
PPieter2024.11.17
Big disappointment. Booked it for the last 2 days of our holiday with intention to relax. They provided us with a room but we had to changed it after one night because they started to do some maintenance work on that floor. The second room had moist problems, a bad smell and a wet floor in the bathroom. People working there are very indifferent to their guests with some exception. Pool is nice but staff is very busy chatting with each other instead of looking after their guests. Way to overpriced. Much better options around with better pricing and service!
Because we were worried about being blocked on the 20th, we had to leave the hotel early (5 am), and the two people didn't eat breakfast. Can we refund some money? Two people have a breakfast and check out early.
Very Good
94 reviews
8.4/10
Price from
Rp 1,643,190
per night
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9.0/10
Great
GGuest UserThe convenience of the shuttle bus to and from the airport is always the highlight for this hotel.
The breakfast was perfect too with a wide range of options and the most polite and accommodating staff at the restaurant area!
The room wasn’t very clean but it is spacious.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
BBruceTo start it off right I didn’t think my trip included free breakfast until I arrived and the lady at front desk told me! I was excited about the free food. I loved everything about the hotel and the food was on point and the hotel is very clean. The only thing that worried me is the was the quietness where my room was, it made us overthink a little but that didn’t stop anything we still enjoyed it. I loved all the amenities and the staff was very nice. I would definitely book again if I visit again
LLady Kwenadi⭐️⭐️⭐️⭐️⭐️
A wonderful experience in the Heart of Casco Viejo!
Art Casco is hands-down one of the most stylish and comfortable boutique hotels I’ve ever stayed in. The location is unbeatable—right in the heart of Casco Viejo, with historic charm all around and just steps from the waterfront, restaurants, and beautiful architecture.
From the moment I arrived, the staff were absolutely amazing—so warm, attentive, and genuinely helpful. There was a bit of confusion about my second day of booking, even though I had paid online. But they handled it with patience and professionalism. Please make sure this hotel gets their money—they truly deserve it.
The rooms are artistically designed, clean, and full of character. Every detail—from the artwork to the furniture—felt curated with care. The air conditioning worked perfectly, the bed was super comfortable, and the bathroom had great water pressure (a big deal in Panama!).
The entire property felt like a peaceful, artistic escape from the buzz of the city. If you’re looking for a boutique stay that blends art, comfort, and outstanding service, Art Casco is the perfect choice. I’ll definitely be returning!
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
AAnonymous Userinternet connection isn't great and that could be a problem. Unfortunately, there is no fridge in the room either. The location is not really far from the Via Argentina metro station and staff is very polite and helpful.
AAnonymous UserThe room is big, but not fully functional, there is no bathtub, no USB charging port, the flushing toilet in the bathroom is too loud, dare not flush at night, it will wake people up
DDarío CórdovaFacilities excellent, rooms always clean.
Very good varied breakfast, the only novelty was presented at the entrance because it did not reflect the reservation, I do not share the alternative solution by the establishment because they demanded a guarantee until the novelty was resolved, value that was refunded on the 3rd day.
PPieterBig disappointment. Booked it for the last 2 days of our holiday with intention to relax. They provided us with a room but we had to changed it after one night because they started to do some maintenance work on that floor. The second room had moist problems, a bad smell and a wet floor in the bathroom. People working there are very indifferent to their guests with some exception. Pool is nice but staff is very busy chatting with each other instead of looking after their guests. Way to overpriced. Much better options around with better pricing and service!
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