The rooms are quite spacious and clean, the food is quite tasty, and the location is strategic.
However, the room amenities are not representative of a 4- or 5-star hotel. The housekeeping department doesn't provide towels after the room is cleaned.
My last visit was 2020, and now I still love it, the amenities were completed and the maintenance of the building was good.
There is no hotel in Makassar would beat the best view of Losari Beach and surrounding.
This gem is runned by a very lovable couple Marla and her husband.
the place is clean and fresh close to the sea and many restaurants around.
Marla can help you with lots of info and arrange trip to anywhere with real value for your money.
Highly recommended.
When we back in Makassar we now know where to go.
My stay at Four Points by Sheraton Makassar was very enjoyable. The King Room was spacious, clean, and well-equipped with all the essentials for a comfortable stay. The bed was particularly cozy, ensuring a restful night's sleep. The staff was friendly and quick to assist with any requests, making the experience even more pleasant. The hotel facilities, including the fitness center and pool, were well-maintained and added to the overall relaxation of the stay. Additionally, the breakfast options were diverse and delicious, with a good mix of local and international cuisine. Overall, it was a wonderful experience, and I would definitely consider staying here again!
All the staff were kind to Japanese tourists.
The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.)
At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to.
I would like to stay again the next time I visit.
I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor.
I had a great time for 5 days.
Thank you! Arigato!!
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9.3/10
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7.5/10
GGuest UserRoom was cheap so one cant expect too much, but the floor space around the bed was so small that a medium suitcase could not be put flat and opened. Not insurmountable if you are a solo traveller but somewhat inconvenient. No bottled water in the room, No means of heating water to make a cup of tea, coffee or packet soup.
Bed pillows were way too big and hard for me to sleep comfortably.
Shower water ran from cold to luke warm, back to cold again. Mind you it was midnight when my flight arrived at the airport but I was sooo looking forward to a nice hot shower.
Breakfast, which was included in the price consisted of 4 food warmers, all with just a few scraps of food remaining (cold), an almost empty dispenser of Milo Flakes breakfast cereal (which was stale), no sugar and no cold milk. Breakfast was advised as being available between 3am and 9am. I came down to the breakfast area at 7am. Only 1 young kid on duty who really looked as if he had no experience. The only food available upon request was lumpy soggy steamed rice and that also was not hot.
Overall, I suppose one could say that for the really low price the hotel was adequate. But forget the breakfast if you have onward travel by air and buy something decent at the numerous cafes on the quarantine side of the airport's departures area.
AAnindya azaliaLocated strategically at sam ratulangi street. The staffs are not well trained, the reception doesn’t even know the meaning of TWIN BED that I had to argue with him? Showers are not properly functioning. Breakfast was quite ok…
There’s always at least one miscommunication between me and the reception staff on every each day, such a draining experience to stay at this hotel especially when you’re on vacation.
GGuest UserThe receptionist and security guard were friendly, we were given an early check-in dispensation, we arrived at 11, we waited a while, at 11.30 we were allowed to check in even though it should have been at 14.00, there was a welcome drink in the lobby, the water was strong like a fire engine, it was really cool. The room was clean, there were no sandals, there were 4 clothes hangers, it was pretty good
HHashmeer SulaimanStaff: Very welcoming, polite, and helpful.
Room 5008: Comfortable bed, clean, great air-conditioning, and a swimming pool window view.
Amenities: Welcome drink at the lobby, swimming pool, bicycle rental, and great location.
Good Stuff
- Approximately 15mins walking distance to Losari Beach.
- There's a convenient store just outside the hotel, Circle K.
- Alot of cafes nearby, Maxx Coffee, MyCoffee, Fireflies Coffee, Starbucks.
- Approximately 3mins walk to Gelael Supermarket.
- WiFi connection was smooth.
- 2 bottles of mineral water topup daily even if you have 1 left(same goes for the toiletries and complimentary coffee/tea).
- Cool foamy handsoap, and it smells good, too.
- TV has quite a range of channels to keep you entertained.
Bad Stuff
- Toilet and shower are weirdly separated.
- Shower room doesn't have a shelve to place your own toiletries.
- One of the window locks was slightly damaged and wasn't locked.
- It can be quite noisy in the morning when a family with kids is using the swimming pool.
AAzmalClean room, nice shower and good views facing the busy city street. All staffs especially the front office and pleasant and cheerful. It's a walking distance to Ratu Mall Indah.
GGuest UserI don’t know what to say cuz I am thinking to say about the good things. the most I hate in this hotel is the wifi, it’s super poor. You need to log in with the username and password that was given by the receptionist. And then when I am connecting the wifi in my room, oh God this is disaster. So well, I am using roaming in Indonesia and my roaming went smoothly then the wifi. I even can’t open google. Or refresh my instagram. It’s super super slow. I need to go to the lobby if I wanted to use the wifi since my roaming has limited access too. And the bathroom is just too small but its unique the concept like in the airplane.
The only thing I like in this hotel is the location and the reception is super friendly, and there are many options for breakfast but mostly for Indonesian traditional foods.
GGuest UserGood is location. If you want hotel by the sea, then this is it. No other hotel offer such sea view and islands of Lae Lae. Bad points: Unfortunately the hotel is old and dirty. The lobby ceiling leaked, ac outlets are dirty. Room's cleanliness is average, chair and carpet are old and dirty. Bed sheets were a bit dirty. Everyday bath towels are smelly. No small towels for hand. Mininimum amenities. The breakfast spread is ok, fare of indonesian soto, mie ayam, various of nasi and chickens, egss, cakes fruits. The rooms is a bit damp, AC is average and noisy. Toom is thinly insulated, you can hear the noise from people talking at the alleys. Staff are friendly. This hotel should be 2 or 3 stars
MMuhammad Irsyad Bin ZainiMy stay at Four Points by Sheraton Makassar was very enjoyable. The King Room was spacious, clean, and well-equipped with all the essentials for a comfortable stay. The bed was particularly cozy, ensuring a restful night's sleep. The staff was friendly and quick to assist with any requests, making the experience even more pleasant. The hotel facilities, including the fitness center and pool, were well-maintained and added to the overall relaxation of the stay. Additionally, the breakfast options were diverse and delicious, with a good mix of local and international cuisine. Overall, it was a wonderful experience, and I would definitely consider staying here again!
TTakuto ShinogiAll the staff were kind to Japanese tourists.
The rooms are large and clean. (However, the water flow was a little slow, probably because the shower drain was clogged.)
At the restaurant, the chef explained each dish in detail, so we were able to enjoy delicious traditional Makassar cuisine without any hesitation. I wanted to go to a restaurant in town, but the food was so delicious that I didn't have to.
I would like to stay again the next time I visit.
I would like to visit at a time other than Ramadan to use the pool and spa and check out the facilities on the 15th floor.
I had a great time for 5 days.
Thank you! Arigato!!
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