This has to be the worst hotel I have stayed at in my life! Right from the very beginning I should have known what lied ahead. There is no reception desk. Check in is at the bar. There is no information posted anywhere and if you check in at a normal hour chances are you will find no one there to help. The lady who runs the place is nowhere to be found and guests are left to fend for themselves. We were there for 4 nights and not once did our room get cleaned. We ran out of toilet paper and clean towels and had to chase down the cleaning lady to get more. The room was a dirty mess from the minute we walked in. Dirty coffee cups, wrappers, and spoons from the previous occupants and we only got 1 towel apiece. The bed is right up by the bathroom door so if you’re standing next to the bed and someone walks out of the bathroom, you will get hit by the door every time. The elevator didn’t work properly and made a horrible noise until we were too afraid to use it anymore; sure enough, it stopped working. The cleaning lady was left to check people in since the owner sleeps in and doesn’t show up until late in the afternoon. Problem is, cleaning lady only speaks Spanish. We had to help her communicate with 3 separate couples who couldn’t understand her. They don’t have maps to help you get around the city and there is no one to ask. In a nutshell…DON’T stay at this hotel!!!! I cannot emphasize it enough! Pictures are deceiving.
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