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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.6
Kebersihan4.7
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Semua ulasan(952)
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Makanan enak(47)
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Cocok untuk perjalanan bisnis(20)
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Dekat pantai(11)
Buruk(40)
NIHAT
Sea-view Double Room
Menginap di Sep 2023
Bisnis
40 ulasan
3.5/5
Diposting pada 5 Nov 2023
The hotel staff was good, but ı got a problem for payment with Visa credit card. As a global brand hotel 'Shangri-La" expected to accept internationla credit card payments but unfortunately not succesfull. Also Trip.com do not have agreement with hotel for "online payment" which I can easly submit payment, but again unsuccesfull. Hope you can improve your service and agreement to give better support foreigner guest in China mainland.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share with us your stay experience. We are concerned to learn of your experiences with payment, now are taking first action to internal check of our pos machine with the bank. We will take your great advice, thank you once again and we are looking forward to welcoming you back in the near future.
Ayache
Garden Queen Room
Menginap di Mei 2023
Bisnis
5 ulasan
3.2/5
Diposting pada 21 Jun 2023
Hotel staff is kindly hospitality
Room service is not available
Coffee is not available at the room, should going to first floor to get free coffee.
Breakfast is less than two star hotel, very poor, I was doubt about the hotel is really Shangri-la or fake!!
Terjemahkan
Tanggapan dari Properti: Dear Guest:Thank you for taking the time to share with us your stay experience.We are concerned to learn of your experiences with Breakfast and we would improve our service and products.Thank you gain and we are looking forward to welcoming you back in the near future.
Angel Ho
Sea-view Double Room
Menginap di Mar 2023
Keluarga
4 ulasan
4.0/5
Luar Biasa
Diposting pada 17 Apr 2023
Reasonable
Terjemahkan
Tanggapan dari Properti: Dear Guest :Thank you for taking the time to share with us your stay experience.Your compliment has been shared with our team here, and it is a great encouragement for us all.Thank you again and we are looking forward to welcome you back in the near future.
Tanggapan dari Properti: 尊敬的賓客,感謝您下榻舟山香格里拉並分享您的入住體驗,很高興得知您以及家人在此度過了愉快的時光。酒店坐落於舟山市行政中心臨城新區,毗鄰新市立圖書館和海洋文化藝術中心以及市政府駐地,距離前往聞名全國佛教旅遊勝地普陀山的沈家門半升洞碼頭僅約30分鐘車程,距離舟山普陀山機場約40分鐘車程,從酒店前往寧波櫟社國際機場和高鐵站駕車僅約1.5小時,讓您盡享便利出行。我們會再接再厲,讓您每次入住均喜出望外,期待您的再次光臨!
Tanggapan dari Properti: 尊敬的賓客,感謝您下榻舟山香格里拉並分享您的入住體驗,很高興得知您以及家人在此度過了愉快的時光。酒店坐落於舟山市行政中心臨城新區,毗鄰新市立圖書館和海洋文化藝術中心以及市政府駐地,距離前往聞名全國佛教旅遊勝地普陀山的沈家門半升洞碼頭僅約30分鐘車程,距離舟山普陀山機場約40分鐘車程,從酒店前往寧波櫟社國際機場和高鐵站駕車僅約1.5小時,讓您盡享便利出行。我們會再接再厲,讓您每次入住均喜出望外,期待您的再次光臨!
Tanggapan dari Properti: 感謝您下榻舟山香格里拉,很榮幸能夠讓您滿意此次入住,同時我們也衷心的感謝您對我們服務的支持與肯定,這是對我們最大的鼓勵,歡迎再次蒞臨舟山香格里拉,享受香格里拉殷勤待客之道。舟山香格里拉主打商務便捷,温馨服務,我們期待用貼心認真的服務彌補目前的不足。 希望舟山香格里拉的全體同仁能有幸繼續為您提供優質的服務。
Tanggapan dari Properti: 感謝光臨舟山香格里拉酒店!我們全心全意為每位客人提供服務:無論是舒適的住宿、豐富的餐飲還是便利的交通,都將讓您滿意而歸。我們將會向餐飲團隊分享您的評論,並繼續通過完善的設施和完美的服務讓您親身體驗香格里拉獨特熱情,期待您的下次光臨!
Anyesuifengshi
Sea-view Double Room
Menginap di Sep 2024
Bepergian dengan teman
9 ulasan
5.0/5
Fantastis
Diposting pada 23 Nov 2024
房間很舒適,簡約版香格里拉,不是很完善,但是環境不錯,前台工作人員服務態度很好,值得給她們點贊👍
Terjemahkan
Tanggapan dari Properti: 非常感謝您近期選擇入住舟山香格里拉! 感謝您利用個人的寶貴時間給予的評價!我們非常重視您在舟山香格里拉的整體入住體驗。舟山香格里拉主打商務便捷,温馨服務,我們期待用貼心認真的服務彌補目前的不足,小香代表酒店全體員工向您致歉。我們會精益求精進行調整,希望舟山香格里拉的全體同仁能有幸繼續為您提供優質的服務。
Tanggapan dari Properti: 尊敬的賓客,感謝您下榻舟山香格里拉並分享您的入住體驗,很高興得知您在此度過了愉快的舟山海島之旅。舟山香格里拉致力於從細節和服務上讓客人得到喜出望外的體驗,對於您提到的早餐問題,小香已經反饋給相關部門進行檢查整改,再次感謝您的反饋,我們會精益求精進行調整。歡迎再次蒞臨舟山香格里拉,享受香格里拉殷勤待客之道。