Hotel Spa di Zhengzhou

The internal environment of the hotel is elegant and tidy, and the service attitude of each department is very good. Three characteristics are especially commendable. First, the free laundry service, the service staff will be hot and comforted after washing, sealed with plastic bags, and intimate. The second is the electronic piano set in the halls of each floor, which can be used for children who learn music to practice their sense of hand. The third is the supper and fruit service. Although the breakfast is not rich, it is easy to enjoy. The character ratio is extremely high.

It is about 200-300 meters away from the subway station and not far from Zhengzhou East Railway Station, making it convenient to travel. The hotel environment is very good, located in Jingkai Plaza, and the internal environment is also good. Recommended. In addition, they have recently introduced late night snacks, which is very convenient. The front desk service attitude is very good!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Very comfortable, spacious, modern room. Friendly and helpful staff that provides a range of additional services such as afternoon tea and happy hour. Great location with plenty of amenities and restaurants a short walking distance away.

Excellent service from front desk to housekeeping. The rooms are super spacious and very clean. I will definitely love to stay here again.

Location is 1 min away next to subway or dongshilipu exit E. Next to hotel is a small mall with a lot of food options from restaurants to small eats. Easy to get to erqi mall, corn tower, east rail station. Hotel surrounding is peaceful at night so it’s nice. Stayed in room with executive lounge excess with breakfast, afternoon tea and evening cocktail. Breakfast is good and Evening cocktail has hot food so worth to go if you have this option. Afternoon tea is optionally as mainly drinks. Gym is huge and not crowded and open 24 hrs so if you need a hotel with gym ,this is good choice . Only area for hotel to improve is room temperature in room doesn’t seem to be able to adjust to be cooler.. lucky visit in not in summer.

The hotel is in a great location, I was able to get some delicious food and coffee near by. Cassie who helped me check-in was very helpful seeing how it was my first day in Zhengzhou. The breakfast had a variety of options that were very delicious, and of course I'm always happy with good coffee. I'll likely stay again in the future.

The front desk service was very welcoming and the problem was solved quickly. The room was very clean, the mattress was soft and comfortable, the surrounding environment was clean, and the family of three was very satisfied!

I have stayed here every time I came to Zhengzhou in the past three years. I like the surrounding streets and I am familiar with it. Compared with other hotels, it is not cold in winter and it is quite good. . . .

The original hotel was cancelled. Coordinated by Trip.com customer service here. It was OK to see the picture at that time. I didn't expect it to be a very remote and remote place. At such a hot time during the Spring Festival holiday, this hotel was empty and standing in the corridor was a bit quiet. The breakfast included was gone, the water pipe was broken, and there was no hot water. The experience is not very good. Trip.com Negotiations have compensated a little, and the service attitude is OK.