Hotel di Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie

Booked a family room for 3 pax for a night. The room was spacious and smart (installed with a smart assistant). The hotel staffs were very friendly and helpful. They even offered free supper to be delivered to your room. Laundry and dryer services were free to use, but the service staff went one up and helped us to put the washing load into the dryer when the cycle was completed. And the best part was that they folded the clothes neatly after the drying cycle was completed! This was really unexpected and one of the best services I have experienced so far. Breakfast variety was great too.

We had a very pleasant short stay at this hotel. The staff members were very responsive and helpful. Our room has a fancy shower, automated curtains, very comfortable bed,and a lounge chair. Bottled water was provided per your need. The front desk sent a robot to deliver extra bottled water to our room - that’s really cute! This hotel is in a great location for visiting Tianmen Mountain

Great location, hotel room located on the 13th floor of a building, across the tianmen line A cable car entrance. Excellent quality room, helpful staff. Lots of places around to eat. Great price for what we got. Our room had a nice view of the tianmen cable car, and we only paid $60 AUD per night. Staff contacted us a day before to arrange for a pick up, however we weren't able to use their service. Staff gave us welcome snacks upon our arrival. Overall a great option when visiting the Tianmen mountain!

This is an apartment building where different hotel operators take out different floors and we stay at the 10th floor facing the cable car base station (felt so safe staying here knowing where you should go for your journey to Tianmendong on the next day ). My room has a gorgeous view of the mountain ranges further away. It was such an awesome moment to watch an intense sunset with the sky turning from Orange to pink and yellow. Bedsheets and big towels were clean and comfortable On a separate note, I later realised those avatar peaks are all inside ZJJ national park some 1 hour away (separate zone). The famous Tianmendong near to this hotel turned out to be rather touristy and lesser iconic and I will choose to skip when I come back again

Our stay here was nothing short of incredible. From the moment we arrived, we were welcomed with top-notch service and warm hospitality. A special mention goes to Dandan, who went above and beyond to ensure we had a seamless experience. She was incredibly proactive, always offering assistance before we even had to ask. The whole team really took effort to communicate with us. They will treat not just like a friend but like a close relative who visited their hometown. That was literally how we felt when we were there. One of the highlights was the thoughtful amenities, including a massage chair just outside our room—an absolute treat after a long day of hiking. Dandan provided us with detailed guidance (with maps) on the best routes for exploring Zhangjiajie National Forest Park, Grand Canyon Glass Bridge and Tianmen Mountain, ensuring we made the most of our trip. She even kept us updated on the weather and gave valuable advice on how to dress appropriately for the changing temperatures at higher elevations. The hotel also offers fantastic perks such as free airport pickup and drop-off, a complimentary ride to the train station and Tianmen Mountain Cableway, and an amazing breakfast featuring the best Hunan-style noodles we’ve had. This was truly one of the best hotel experiences we’ve had, thanks to the incredible service and attention to detail. Highly recommended for anyone visiting Zhangjiajie!

During our stay, the front desk truly impressed us with their exceptional support. We were thrilled by the complimentary room upgrades and laundry services that made our experience even better. The cleanliness of our accommodations was remarkable, and although the location was a bit far from the National Park, it didn’t detract from our enjoyment. Our only minor concern was the presence of smokers in the corridor, which was a bit bothersome. However, the staff promptly addressed the situation, demonstrating their commitment to guest satisfaction.

Clean room and heater nice for winter.. Good breakfast. Good service. I can buy tianmeng tickets from the hotel too. Walking distance to the cable car station.

We stayed in the hotel for 2 days. The location was perfect, close to Tianmen mountain and other nice places. We enjoyed the cozy atmosphere of the hotel, the purple color, and the music in the room, connected by Bluetooth. Nice restaurants were close and McDonald's was 2 km away. This is a nice place to stay!!💕

⭐⭐⭐⭐⭐ Amazing Rooftop Hotel with Breathtaking Views! Staying at this rooftop hotel was an unforgettable experience! The stunning views of Tianman Mountain from my room were absolutely mesmerizing—waking up to such beauty in morning was a dream. Plus, watching planes take off and land at the nearby airport added a unique charm. The room was spacious, clean, and perfectly positioned to maximize the panoramic scenery. Whether sipping coffee at sunrise or relaxing at sunset, the vista never disappointed. The mattress was absolutely a bit hard for my liking, but overall, 99% loved the room. The combination of mountain serenity and airport energy made this stay truly special. I love the street food, and everything was written within walking distance. And unforgettable experience Wish I had more time to stay but I have to return to Canada, Unfortunatel.y😊 Highly recommend for anyone seeking a hotel with unbeatable views and a memorable experience!

With my child, what I care most about is the hygiene and comfort of Jiasu environment. This hotel really makes me feel very satisfied. I accidentally saw it on the Internet and decided to stay here. The staff are also very nice and patient to chat with. The transportation is also very convenient. There are also food nearby. The environment of the community is also very good and quiet. The facilities in the room are very satisfying to me. The air conditioning is effective and the water pressure is very high. The children are also very satisfied and happy. We adults think it is worth it. I really like it. I will definitely stay here again if I have the opportunity to go there next time.