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Verified reviews
Location9.4
Amenities9.1
Service9.6
Cleanliness9.4
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Positive reviews(196)
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Negative reviews(4)
Guest User
Preferential Room (2 Beds)
Stayed in Sep 2024
Solo travelers
5 review
9.5/10
Amazing
Posted on Oct 8, 2024
Excellent location is relatively quiet neighbourhood with plenty of small restaurants and very near the start of the Cablecar to Tian Men mountain..ideal for the required early start with smaller queue to take cablecar !! The room is basic but clean and sufficiently comfortable. Very helpful and super friendly manager speaking some English.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Guests who have stayed at my home know that we provide all possible help during the trip, introduce scenic spots, plan itineraries, explain routes, all for free, and give away our own printed scenic map. We have been working hard to make your trip to Zhangjiajie more beautiful. Please rest assured to book. There is no routine. Find me for free travel in Zhangjiajie. Thank you again for your affirmation of this homestay. I look forward to visiting you again. I wish you a pleasant journey!
Robert
B Building Yiluyouni Tow Bed Room
Stayed in Mar 2025
Couples
5 review
9.5/10
Amazing
Posted on Apr 11, 2025
Great place to stay. Location can't be better. Close to bus stop, close to cable car. 10min away from airport. Was a perfect spot. Speaking english Owner was very kind, helped us to plan all trips and explain how to get to each attraction.
Response from Property: Thank you for choosing us as your home on the journey! Your satisfaction is the biggest motivation for our progress, and we look forward to meeting you again with warmer service next time. I wish you all good scenery ahead!
Guest User
Youyou Cozy Double Bed Room
Stayed in Mar 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The hotel was very near the Tianmen Mountain Cable Station as well as all the restaurants and stuff in main Zhangjiajie town. I booked this room specifically for the western style toilet and which it had. The other hotels in the same price point didn't. It's around 40 minutes away from the Zhangjiajie national park. Now coming to the main reason why I rated this so high is because of the owner. Incredibly helpful guy. If it weren't for him I would've got lost several times, wasted a lot of money and time. He helped me plan the route for each day and I really liked the route he planned. Of course he's a Zhangjiajie local so he'd know best. Moreover, every day he'd walk me to the bus station and would wait for the bus with me. He also knows a little English to easier to communicate with him. Super helpful and great guy.
Response from Property: Thank you for choosing us as your home on the journey! Your satisfaction is the biggest motivation for our progress, and we look forward to meeting you again with warmer service next time. I wish you all good scenery ahead!
Guest User
Guestroom - Single Occupancy (Tatami)
Stayed in Feb 2025
Solo travelers
4 review
9.5/10
Amazing
Posted on Mar 19, 2025
Hotel is very close to the park station, in the quarter with lots of eateries. Very convenient.
Room has all the essentials.
Response from Property: Dear guest, thank you very much for your good comments on our homestay. We will continue to work hard to live up to your good comments. The homestay is located opposite the Tianmen Mountain Cableway Station, which is opposite the A line as you said. It takes a few minutes to walk there. Standing at the door of the homestay, you can see the cable car passing by, and you can also look out at the Tianmen Mountain in the distance. If you have the energy, you can also check in at the 72 Qilou at night. There are also direct shuttle buses to other scenic spots from here. There are many supermarkets and restaurants nearby, as well as mobile stalls. The room is fully equipped with various facilities, independent bathrooms, and equipped with disposable shampoo, shower gel, toothbrushes, toothpaste, towels and other necessities. There are also some free parking spaces next to it. If you come from Zhangjiajie West and don't have much luggage, you can take bus No. 17 and get off at Wuling Mountain Treasure Hall Station. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Youyou Featured Double Bed Room
Stayed in Apr 2024
Couples
8 review
10.0/10
Outstanding
Posted on Jun 8, 2024
Nicest boss in our trip, he was our hero! Very nice and helpfull. The hotel is close to the bus station, the railway station and the cableway. Rooms are big and clean. Thank you!
Response from Property: Thank you very much for giving us a very good evaluation! Although my English is not very good, I will use my translation software to help you as much as possible to have a pleasant time in Zhangjiajie. I will provide you with a map of the scenic spot for free, tell you the route and how to get to the scenic spot, so as to avoid problems you encounter during your trip, and no one will help you. After all, our languages are still different, aren't they?
Anonymous User
Youyou Cozy Double Bed Room
Stayed in Apr 2024
Solo travelers
2 review
7.0/10
Posted on Jun 3, 2024
This is a decent, family-run hotel in an excellent location (on a street with plenty of restaurants and a short walk from both cable car entrance and bus station). I don't think they're really equipped to deal with foreign guests - only the father speaks a little English and there were lots of struggles with communication. One afternoon when I came in, the son was at front desk and stopped me from going upstairs, kept me at reception for five minutes (and couldn't explain why), and then called his mother down to ask what assistance I required - even though I required nothing. :/ I was also disappointed when checking in late at night. The mother and father had both greeted me and instructed me to get my passport out. In the meantime, a Chinese guy came in and jumped ahead of me. They proceeded to serve him instead, completely ignoring the fact that I'd arrived first. Different cultural values and a communication barrier perhaps, but it's definitely not great for Western travellers I don't think.
The room itself was basic but adequate. Not particularly clean: walls were crumbling, hair in the toilet, and the AC leaks if used. There's also a lot of noise pollution from outside and from other guest rooms. There's free water, towels, and handwash however, so those are nice touches.
Overall, it's definitely great value for money (ridiculously cheap) and in an excellent location. Think of it as a friend's spare room rather than part of the hospitality industry. And if you don't speak Chinese and have Western manners then consider finding somewhere more suitable.
Response from Property: First of all, thank you for choosing to stay in our hotel! We are sorry for your bad stay experience! You said that we don't have the ability to receive foreign guests. I strongly disagree with this point. Since this year's visa-free policy, friends from many countries have stayed in our homestay, and they all have a good time. There is no communication problem. Why do you think so?It's just that you don't know how to communicate. When you check in, why is it slower for you? Why do domestic guests handle it first? Because I want to know your itinerary and where you are going to play. Maybe I am more familiar with it than you, so I can give you some advice on playing, so I will deal with their problems first and plan to communicate with you again! As for the health problem you reflected, we have solved it when you cleaned the room after you left the store!We respect every guest who comes from afar, whether you are from home or abroad, but please also respect us. Our culture and habits, there are many kinds of accommodation in China, including homestays, express hotels and star-rated hotels. The environment corresponding to each different kind of accommodation is different, so the price is different, and not everyone can skillfully use English, and most of them may not even use translation software. When we communicate with other foreign guests, we are both very happy without any obstacles. So, is it because you are not prepared enough and even the minimum translation software is not ready, which may lead to some misunderstanding?Thank you again for choosing Luming Literature Residence Inn. I hope you will be happy in other cities in China!
Guest User
Luming Tianmenshanxia Triple Room
Stayed in Apr 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 19, 2024
I highly recommended this hotel! The hotel owner is so friendly and kind. He always smile! He can speak English. He helped us book tickets for all the tourist destinations we wanted to go. He offered us special service as tour guide for 2 days for a reasonable price. He’s even our photographer and gave us nice shots!
Response from Property: Thank you of your five for sharing your stay experience! Three days, very fast, we had a very happy time together. The road in the scenic spot was full of our laughter and laughter. Although my English was not very good, we were all understanding each other's ideas. I was very happy that everyone came to my hometown from other countries, so I tried my best to help everyone and let them have a good time in my hometown! I also hope that you can come again next time and bring your family to see the beautiful scenery of Zhangjiajie, leaving us with deep memories! As we said when we parted, I love you and you love me, right?
Charlotte
Preferential Room (2 Beds)
Stayed in Apr 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 18, 2024
Arrived a day late and pleased to see there was no problem with checking in. The location is right next to the cable car for tiananmen mountain, bus station and railway station which is convenient. The bed was super comfortable and had everything j needed in the bathroom. Right on the street with lots of food stalls and shops. The staff were super helpful and friendly, all though no English but translate works fine. Thank you for a great stay :)
Response from Property: Thank you very much for giving us a very good evaluation! Although my English is not very good, I will use my translation software to help you as much as possible to have a pleasant time in Zhangjiajie. I will provide you with a map of the scenic spot for free, tell you the route and how to get to the scenic spot, so as to avoid problems you encounter during your trip, and no one will help you. After all, our languages are still different, aren't they?
Guest User
Guestroom - Single Occupancy (Tatami)
Stayed in Nov 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Dec 10, 2024
Very helpful host, good location right next to cable car for Tianmenshan, clean and quiet.
Response from Property: 尊敬的賓客,非常感謝您對我們民宿的好評,我們會再接再厲不辜負您的好評。民宿位置在天門山索道站對面,也就是你們所説的A線對面,走過去幾分鐘就到,站在民宿門口可以看到纜車從頭頂而過,也可以眺望遠處的天門山,有體力的晚上還可以打卡72奇樓,從這裏也有直達其他各個景區的直達班車,附近有很多超市和餐廳,以及流動小攤,房間面積大概在20-25平米左右,獨立衞生間,一次性洗髮水沐浴露、牙刷等,旁邊還有部分免費車位,從張家界西過來如果行李不多,可以坐17路公交車過來,到武陵山珍館站下車即可。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Gerardo Ariel
Youyou Featured Double Bed Room
Stayed in Mar 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Apr 25, 2024
I had the pleasure of staying at the Zhangjiajie Lumingju Inn for a few days recently, and I can honestly say that my experience was exceptional. The staff were incredibly helpful and went above and beyond to make my stay enjoyable. They were always happy to offer advice and recommendations on things to see and do in the area, and even helped me to book tours and arrange transportation. The owner was particularly kind and welcoming, and I felt like I was staying at home away from home. The rooms were clean and comfortable, and the location was perfect. I will definitely be staying here again the next time I am in Zhangjiajie.
Response from Property: Welcome to the beautiful Zhangjiajie, thank you for staying in Luming Literature! I have walked through different cities, crossed different streets, and experienced different cultural customs. I don't know if Luming Literature residence is a wonderful encounter in your journey ... Thank you for your recognition and affirmation! Luming Literature Residents' Hostel has been committed to creating a warm and comfortable travel nest for everyone. It is our pleasure to meet you on the journey, and it is our pleasure to bring you a comfort and happiness on the journey! Look forward to your coming again! "Yo yo Luming Literature, the apple of the wild, I have a guest, blowing sheng." This spring, I met Elk and met you!
Cledima
Guestroom - Single Occupancy (Tatami)
Stayed in Sep 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Oct 25, 2024
I’m so glad I chose this hotel as the starting point of my trip to Zhangjiajie. I arrived late and exhausted, and my first instinct was to complain about the bed. But instead of being upset, the hotel owner provided me with an extra soft quilt that made a world of difference. Incredible hospitality.
The hotel owner is by far the best guide I've encountered in China. As a solo traveler with no knowledge of Chinese, navigating can be challenging, but he made everything much easier. He helped me with tickets, directions, and gave plenty of recommendations for things to do and avoid. He even stood with me at the bus station and opened video calls to ensure I took the right bus, and helped me with payments when my Alipay failed. He always responds promptly on WeChat.
My stay in Zhangjiajie wouldn’t have been the same without his invaluable help.
Response from Property: I am very happy to receive your comments, Cleo. You are also a very kind friend. We have had a good time this week! I am very happy that you can come to my hometown to play. We can meet, which also makes me happier. Everyone will encounter many unknown difficulties when going out. We help each other and make it easy for everyone in different places, right? I am very happy to accept your praise, and I am willing to help more people who come to Zhangjiajie. I will do my best to arrange everything for you! Thank you again for your evaluation....
Guest User
Luming Tianmenshanxia Triple Room
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 17, 2024
Amazing experience!! The owner was very nice and very patient with our group. He gave us all the tips about the places to visit and the cost. The place was very clean even the towels smelled good! Very close to the cable way station and close to many places to eat. Zhangjiajie is worth visiting and this would be a perfect choice to stay at!
Response from Property: Welcome to the beautiful Zhangjiajie, thank you for staying in Luming Literature! I have walked through different cities, crossed different streets, and experienced different cultural customs. I don't know if Luming Literature residence is a wonderful encounter in your journey ... Thank you for your recognition and affirmation! Luming Literature Residents' Hostel has been committed to creating a warm and comfortable travel nest for everyone. It is our pleasure to meet you on the journey, and it is our pleasure to bring you a comfort and happiness on the journey! Look forward to your coming again! "Yo yo Luming Literature, the apple of the wild, I have a guest, blowing sheng." This spring, I met Elk and met you!
Mee.Anchaz
Guestroom - Single Occupancy (Tatami)
Stayed in Mar 2024
Solo travelers
5 review
10.0/10
Outstanding
Posted on Apr 25, 2024
Tbe Besr 1st is the Owne & his wife are very very kind & can speak English .He guided me the Best treking route of TianMeng Mt + help me bought a ticket the day before. Also helo me carry the suitcase upstair .
And also walk me to the Bus terminal.if u got any things to ask l,sure thar he will try help u his Best.
The Best 2nd is Location..just 200 m simple walk to The Cable Station & near Walking street ( lots of food ),Safe
THE Besr 3rd =Room is very clean,Toilet as well .no foul smell esp no tabacco bad smell. The Tatam roomi is so so comfortable ...Hostel is full of Minimalist Art decoration.. if i were there again ,will go visit him again
Response from Property: Welcome to the beautiful Zhangjiajie, thank you for staying in Luming Literature! I have walked through different cities, crossed different streets, and experienced different cultural customs. I don't know if Luming Literature residence is a wonderful encounter in your journey ... Thank you for your recognition and affirmation! Luming Literature Residents' Hostel has been committed to creating a warm and comfortable travel nest for everyone. It is our pleasure to meet you on the journey, and it is our pleasure to bring you a comfort and happiness on the journey! Look forward to your coming again! "Yo yo Luming Literature, the apple of the wild, I have a guest, blowing sheng." This spring, I met Elk and met you!
Guest User
Luming Fresh Standard Double Occupancy Room
Stayed in Jun 2024
Solo travelers
2 review
9.0/10
Great
Posted on Aug 6, 2024
If your a thrifty traveler as I, this is a perfect location. Again I will say a perfect location you are right in the Middle of everything. The sky lift is a block away. The manager went out of his way to make the trip perfect. I would stay here again and I was told I should see the mountains in winter. Thank you Zhangjiajie and all the nice people we met, 5 days made a perfect trip.
Response from Property: 總有一個笑臉,是為我們而綻放! 總有一份遇見,温暖了您的旅程! 我們十分的努力,衹為您五星的滿意! 感謝您在這個暑假入住鹿鳴居! 世間所有的相遇,不是久別重逢,而是此時此地 這個夏天,遇見麋鹿遇見你……
Chia Wen Lee
Youyou Cozy Double Bed Room
Stayed in Jun 2024
Travel with friends
2 review
4.0/10
Posted on Aug 3, 2024
The room is very small and it’s not clean. On the following day, I moved to a twin bedroom with my friend but the hotel only prepared one clean towel
although the room was supposed to be for two adults. There was no toilet roll in the toilet. The room was not clean and the hotel owner didn’t seem to care. He smoked a lot in the hotel lobby.
Response from Property: Dear Ms. Li from Taiwan, thank you for your two cents! For other foreign friends, I can reply to them in my broken English. For you, I decided to reply in Chinese, and I believe you can understand it! 1. "The room is very small". Regarding the size of the room, we have clearly marked it on the platform. Your foreign friends may not understand it, but you should understand it. There are pictures for each room type, and they are for my own use. Taken with a mobile phone, the actual object is basically consistent with the picture; 2. "The hotel only prepares one clean towel". Regarding the toiletries configuration, we all provide two towels and one bath towel in the standard room. If two bath towels are needed, Just tell us and we will send it to you upstairs; 3. "There is no toilet paper in the toilet". Each room comes standard with a pack of toilet paper and a roll. However, during your room renewal period, due to safety and privacy considerations , we will not enter the guest's room casually. If you need paper towels or other toiletries, just tell the front desk. Your friend came down to get bath towels and paper towels during the stay, and I brought some more for her. Why? Don't tell me? 4. Regarding the boss smoking in the lobby, we are not a big hotel and there is no rule against smoking! In China, smoking is a way of socializing! There is an old saying in China: "When in town, do as the Romans do." I hope you understand! 5. "The room is not clean", I won't make any excuses for this! If you have any questions, please communicate more. Since you think the room is not good and the boss is not good, why do you need to extend your stay for two days? Just quit. We are all adults and can solve the problem with just a few words. There is no need to wrong yourself! In fact, I know that the ticket purchase problem has caused you unhappiness, and I want to say sorry to you... I wish you a happy life, happiness and good health!