Zhangjiajie Qishi Li Cave Homestay (National Forest Park Flagship Store)

We were very disappointed/shocked about the state of the room. The hotel wants to be a high end location but the room was not fit to be rented out. From the elevator we could see the pool and even from that distance we could see it wasn’t cleaned. The elevator itself had some issues. The room was in a state where it was supposed to be renovated some time ago already. The butler did make a good effort to help us but the hotel just isn’t up to high standards. We booked the top floor room. There was no closets to put our clothes. Also no stand to put our luggage on. So you will have to spread out your luggage on the floor during your stay. We booked for two nights but not even an hour after arriving we decided to leave and cancel the second night. I have added photos to proof my comments.

I would highly reccomend this hotel to stay. Before I go into the details, I want to specially recognise and thank Sonny, who was the lobby manager. She was absolutely amazing from start to finish. Upon arrival she went through our itinerary with us and recommendations of routes through the National Park, and in the morning revised our route to ensure it was fresh in our minds before setting off. She also ensured all meals we got were vegetarian friendly (as there were a language barrier with other staff). She even organised a transfer to our second hotel (cost free). She was so friendly, available whenever we needed her (also available on wechat communication), and nothing was too much! She is a massive asset to the hotel and from all hotels in China we have been she has made our stay at Qish Li most memorable. They also organised a lovely Birthday cake and decoration in the room for my husband birthday, which was appreciated! In terms of the hotel: - Location: The hotel is with in 10 minute walk of the East park entrance. Very close! It is also very close to the main street (3-5 min where there is a theatre, food, foot bath spas etc...and a luckin coffee shop!) - The Garden suite is spacious, bed was comfortable, they had japanese toilets (which are brilliant) and water pressure is great. Very clean and everything looks very new. - The room amentities are very good and cover everything you need, including these small brushes which are very gentle on hair (and packet mouthwashes), which were lovely touches. - The breakfast was decent. They had limited options as a whole but filling enough to get your morning fuel (some cereal, bakery item, egg, hasbrown, salad, break/toast with spreads - then meats/broth noodles for non veg eaters). - There is a cave bar which has a walk through the cave and you can see some bats at the end. As it was quite rainy/cold the bar area didnt appear in use which was fine for us. - There is an outdoor pool, again as weather was rainy, it was not really in use. Very glad we booked here to stay, and would recommend to anyone. Note: There is no gym (if this is something you are looking for)

We had a great time! The hotel is very close to the National parl, so you can just walk there on foot. The staff is friendly and welcoming, and they even sat down with us to make a plan for visiting the park. We got a free room upgrade as well!