Zephyr Cove Resort

Great location! The beach in this area is beautiful and the sunsets are gorgeous. However, we found mice in our cabin (#2) and saw mice around the area of cabin #3. Also, the service at the restaurant, grill and in housekeeping is really lacking as it seems like the company that manages this resort uses young, international students to work in the summer and they need more training. It’s very apparent. But once again, the location can’t be beat so as long as you know what to expect, you won’t be disappointed.

So? WiFi nonfunctional and RV host site staff no clue. Showers need significant up grade. Good laundry reasonable prices. Rv sites tight and steep inclines. All office: online phone numbers go nowhere. Multiple calls end same place and no response. And beware the falling line cones, 3-5 lbs each. They will hurt you and dent your vehicle. Neighbors RV windshield smashed. The squirrels are acultured and PIA. Access to beach fair. (Crowded) area touristy, and parking in town ( combat/ contact sport). Kids beware many moving parts each day in and out…

We stayed for 2 days in site #192. We were up the hill, close to the walk in tent sites. The 2nd night we were there, there were multiple alerts from campers that bears were approaching their camp sites. Several people seemed to have been scared enough to leave their sites that night, not sure if they came back? The sheriff department had to be dispatched twice that night because of the bear activity. The 2nd time was when I had to call 911 because a bear was coming next to our trailer and knocking miscellaneous junk out of a golf cart at the site next to us. Apparently this site was an employees trailer? Not a problem I guess, if you don't mind bears finding it to be a picnic basket. Kind of frightening to hear the bear walking around our trailer; for sure! My family and I are seasoned campers and know very well how we should secure our campsite to prevent bears from roaming around. Because there is obviously a bear problem there, each site should have a "bear box" to secure their food & toiletry items in to help prevent this. There also should be warnings and rules provided to each guests when they check in on what they need to do to prevent bear visits and break ins. Above all, your employees should not be storing stuff outside of there trailer residence that would attract bears. The bathrooms were never cleaned in the two days we stayed there. I find this unacceptable, especially at the prices your customers are paying to stay there.