jancars2025
January 4, 2025
This was the eighth time we stayed at this hotel. Unfortunately, we noticed that the hotel had deteriorated in terms of service staff and cleanliness. The food was, as always, very good! Unfortunately, the service staff kept having differences among themselves, which were not discussed after the end of the shift, but rather in front of the guests. It can also be said that the more service staff there were, the more disorganized everything seemed and was. In general, questions or requests were not welcome. The room: Unfortunately, the hotel has deteriorated here too. Toilet and bathroom cleaned too irregularly for the standard of the hotel. The bed was made every day, but the person was probably not very motivated... The room was unusually cold, cold wind draft through the window. The kettle didn't work, the hairdryer only ran for a few seconds before it overheated. The hallway was almost never cleaned, there were stains, dirt and chipped edges everywhere...
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