John W
7 Oktober 2024
This hotel has its good points and some bad points that make it average and not 4 star. My views are based on a Superior Room rating. Good points. Location, friendly staff, a good buffet style breakfast with freshly cooked options available. Robes are available in the room along with a safe and a kettle. Good free wifi. Kalamaki itself is a small town that is a short walk away with plenty of restaurants, bars, supermarkets and tourist shops. The beach is about a five minute stroll away. However, there are a number of improvements that could be put in place to improve its rating. 1. Even though the hotel is only three stories high there should be a lift available to carry heavy luggage up and down from your room. 2. Not all the rooms look like ones shown on the website. The bedroom area was fine but the bathroom was dated and was very small. The tiles at the foot of the shower tray did not slope back into the tray, for draining purposes, meaning that a pool of water laid on them all through our stay. 3. The fridge had seen better days with a small pool of water permanently laying on the bottom shelf. 4. Why do hotels, only offer bath towel not much bigger that hand towels. This is not the only one but a 4 star hotel should offer bigger towels. 5. Housekeeping was poor. We try and assist by requesting housekeeping every other day. On one occasion they took dirty towels away but did not leave any clean ones. They did not top up the coffee and tea options in the room at all. The taps in the bathroom looked as if they had never been cleaned and the tiles mentioned in point number 2 should have been dried off by housekeeping. Most 4 star hotels put a free bottle of drinking water in your room every day. 6. Only a minor point this one but why not put a small washing line on the wall on the balcony. Most balconies had towels drying on the front like a block of flats drying their laundry. 7. The breakfast buffet was plentiful, but why only offer orange juice. Most hotels would offer an alternative like apple or tomato juice. On a general point of view. Smoking is not allowed in any of the rooms, but is ok on the balconies. This can be a nuisance if you don't smoke twofold. One you cannot sit on your own balcony without having to smell of someones cigarettes smoke, and secondly, in a hot climate you cannot have your balcony door open for too long before the smoke smell enters your room. ( This is not a rant about this hotel, but a general observation regarding some parts of Europe ) These are just my observations in general. There were a number of people who go to the Marelen every year so they must be more than happy with the facilities offered but for me I would not return.
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