Hotels with Parking in Yokohama

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.

Hotel staff is as always very friendly and staff recognized us once we check in. As this is a memorial trip for my mom who visited this hotel in Nov. We stayed in the same room. The caring arrangement from hotel is always the reason we come again and again.

If you loved cruise ship or want to expirience cruise im sure you will appreciate this hotel you can enjoy stay with the ambiance of cruise ship like me i loved the view,the vintage type of room as well as the food

During my recent trip to Tokyo, I stayed three nights at the Mitsui Garden Hotel Yokohama Minatomirai Premier, and it was fantastic! The sea view was breathtaking, and the attention to detail made my stay incredibly comfortable. My room had floor-to-ceiling windows that brought in stunning views—whether it was the ocean by day or the city lights at night, I could never get enough! The hotel’s amenities were a delight. I loved the rooftop pool and the indoor gym, perfect for unwinding after a long day. The Italian restaurant and bar offered delicious food, and I highly recommend the breakfast. The location was also convenient, making it easy to explore nearby attractions. The modern design, inspired by Yokohama’s cruise culture, added a unique touch to my stay. Overall, it was an excellent experience, and I felt I truly got my money's worth!

The room was spotless and very comfortable. The breakfast buffet was amazing! So many options to choose from, and everything was fresh.

We booked the deluxe twin room for a family of 2 adults and 2 children - ages 4 and 6. The staff were so helpful and welcoming.  Cleanliness was impeccable.  As first time visitors to Yokohama, we thought the location was ok, however we were only getting to know the public transport towards the end of our stay so I’d recommend getting familiar with it to visit attractions more efficiently.

One of the best hotels I had visited in Japan, with excellent location and views, staff there are very nice and helpful, will visit this hotel again in the future.

I stayed in this hotel with my wife during one night. Though the location was not so good due to the distance that was a little too far to walk to the closest subway's station, the facility was so clean and the service was excellent, so I strongly recommended to you if your priority is ”staying in excellent hotel to mitigate your stress and another reasons, but if not, you had better choose different hotel in the case of enjoying sightseeing or business.

The room was spacious. I feel that it is a very significant thing to say considering that the standard room size in Japanese cities are a lot smaller (or even half the size of the room at this hotel). The location is extremely convenient coming off a shinkanzen but I wish that the hotel description can be more specific about how to find it. Google Maps are not clear enough (It said - take exit 10 to the hotel. There is no exit 10.) For other travelers, the hotel is accessed by elevator inside the Shin-yokohama station entrance. Take that elevator to the 10th floor.

I recently stayed at this hotel, and it exceeded my expectations in every way. The location is perfect, with easy access to major attractions and transportation options nearby. The service was outstanding; the staff were incredibly friendly, attentive, and eager to help. My room was spacious, clean, and well-equipped with all the amenities I needed for a comfortable stay. The housekeeping team did a fantastic job of maintaining the room's cleanliness throughout my visit. The on-site dining options were excellent, offering a variety of delicious dishes to suit different tastes. The hotel’s facilities, including the gym and lounge area, were well-maintained and added to the overall experience. I particularly appreciated the little touches, like the welcome drink and personalized service. The combination of a prime location, exceptional service, and comfortable accommodations made my stay memorable. I would highly recommend this hotel to anyone looking for a perfect balance of convenience and quality!