Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.6
Kebersihan4.6
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(2605)
Ulasan positif(2531)
Ulasan dengan foto/video(746)
Resepsionis sangat ramah(695)
Lingkungan mewah(283)
Cocok untuk pecinta belanja(128)
Dekat tempat belanja(127)
Mudah kemana saja(126)
Pemandangan sungai menakjubkan(112)
Banyak pilihan makanan(21)
Buruk(60)
Tamu
Business City-view Queen Room
Menginap di Okt 2024
Keluarga
1 ulasan
3.0/5
Diposting pada 18 Nov 2024
Hotel was dated though in good location. My towel was given torn at the edge. Bathroom was bad as water could flow out when taking shower making the floor really wet, receptionist was not that helpful to provide assistance when asked to provide flight information from the airport. Disappointed with the staycation.
Terjemahkan
Tanggapan dari Properti: 十分感謝您真誠的點評,很抱歉給您留下了不好的入住體驗,我們也很感謝您提出的意見和建議,讓我們知道了酒店的一些不足。作為一個品質酒店,我們深知家的温暖與和諧,我們致力於為客人打造一個“家外之家”,讓客人無時無刻都能感受到在家的快樂與安心,在通往成功的道路會很長,途中一定會有欠缺和做的不夠好的地方,還請您多擔待,您提出的問題我們非常重視,也請您放心,我們一定會針對問題進行改正,加強員工的培訓與管理,希望您下次來宜昌還能選擇我們,能讓您看到我們的進步是我們衷心的希望。最後,祝您工作順利!生活愉快!
Dirschwigl
Kamar Boutique - Pemandangan Kota (Tempat tidur Double)
Menginap di Feb 2024
Keluarga
5 ulasan
3.7/5
Diposting pada 30 Mar 2024
Great location at the beautiful river bench and close to the city center. Hotel stuff doesn't speek english. Breakfast was ok. The rooms were all stinking a lot like smoke even though we asked for a non smoking room. The floor was a bit dirty.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for staying in our hotel. As our VIP, we attach great importance to your opinions and suggestions. We have notified the relevant departments to rectify the problems you have reported. I sincerely apologize for the inconvenience caused by our shortcomings in our work. At the same time, your comments and suggestions also show us the lack of work, which will definitely be improved in future work. I hope you can still pay attention to our hotel and see the efforts and improvements we have made to this end. Thank you again for coming.
Yan Flint
River-view Business Double Room
Menginap di Jun 2023
Sendiri
4 ulasan
2.0/5
Diposting pada 7 Jul 2023
No English spoken and limited ancillary facilities. This is not an international hotel and its Trip.com star rating is out of line with what the hotel currently has to offer.
Terjemahkan
Tanggapan dari Properti: Dear foreign guest, thank you for staying in our hotel. As our guest, we attach great importance to your comments and suggestions. We have notified relevant departments to rectify the problems you have reflected. We sincerely apologize for the inadequacy of our work, which has caused you trouble. At the same time, your comments and suggestions also let us see the lack of work, in the future work will be improved. I hope you can still follow our hotel and see the efforts and improvements we have made to this end. Thank you again for coming.
AaronChow
Kamar Eksekutif - Pemandangan Sungai (2 tempat tidur)
Menginap di Jun 2023
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 25 Jul 2023
very gooooooooooooooooooooood
very gooooooooooooooooooooood
Terjemahkan
Tanggapan dari Properti: 幸福是什麼?幸福就是您雖只有短短几個字的評價,卻用滿滿的五顆星感染了所有濱江壹號的員工。我們的目標是用最舒心的服務和最真誠的態度歡迎您來,歡迎您再來!濱江壹號大酒店,歡迎您常回家看看哦!
瑞一
Kamar Boutique - Pemandangan Kota (Tempat tidur Double)
Menginap di Apr 2022
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 22 Mei 2022
The room was good and the staff was nice. The best part for me was the location of the hotel as it was located next to the places I most wanted to visit.
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you very much for staying at Riverside No.1 Hotel .I'm glad to have a wonderful time for you. Your praise has been a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every success We are looking forward to your visit again! You are welcome to come back to experience, wish you happiness!
Tanggapan dari Properti: 十分感謝您真誠的點評,很抱歉給您留下了不好的入住體驗,我們也很感謝您提出的意見和建議,我們已經對員工進行嚴肅處理,欠缺和做的不夠好的地方,還請您多擔待,您提出的問題我們非常重視,也請您放心,我們一定會針對問題進行改正,加強員工的培訓與管理,希望您下次來宜昌還能選擇我們,能讓您看到我們的進步是我們衷心的希望。最後,祝您工作順利!生活愉快!
Tanggapan dari Properti: 十分感謝您真誠的點評,很抱歉給您留下了不好的入住體驗,我們下午茶套餐是在10月份就已經下架,很抱歉您這邊訂到了還未下架的代理訂單,但我們很抱歉在房間的安排上未能達到您的滿意,若果您有問題可以直接撥打前台的電話。向我們前台諮詢,小濱一直相信溝通才是能夠解決問題的重要方式 ,再次感謝您的評價,讓我們知道了酒店的一些不足。作為一個品質酒店,我們深知家的温暖與和諧,我們致力於為客人打造一個“家外之家”,讓客人無時無刻都能感受到在家的快樂與安心,在通往成功的道路會很長,途中一定會有欠缺和做的不夠好的地方,還請您多擔待,您提出的問題我們非常重視,也請您放心,我們一定會針對問題進行改正,加強員工的培訓與管理,希望您下次來宜昌還能選擇我們,能讓您看到我們的進步是我們衷心的希望。最後,祝您工作順利!生活愉快!
Tamu
Kamar Eksekutif - Pemandangan Sungai (2 tempat tidur)
Tanggapan dari Properti: 親愛的家人,得到您如此誠懇和細緻的讚美,壹壹內心開心無比激動,做酒店我們是認真的,做服務和衞生我們更是專業的,雖然也有很多不足的地方,但是有了您的支持,壹壹一定會奮力向前,爭取讓每一個客人都能開心而來滿意而歸,再次感謝您的滿分認可,期望為您再次服務的時間不會太久,壹壹的家人時刻做好了準備,等您哦!
Tanggapan dari Properti: 親愛的家人,感謝您選擇入住濱江壹號大酒店!酒店地處濱江公園正對面,附近有萬達廣場、步行街,既可以體驗都市繁華,又可以感受鬧中取靜,大隱於市的寧靜安然。正面朝江的房間最適合與朋友促膝談心,讀書品茗。亦或穿過馬路到達江邊,讓晚風拂面,欣賞晚霞慢慢隱去在對岸磨基山的燈光裏。歡迎您再次回到濱江壹號大酒店,和我們一起感受這裏的美好時光!祝您生活愉快,一切順利!
Biubiubiuxuan
Kamar Boutique - Pemandangan Kota (Tempat tidur Double)
Tanggapan dari Properti: 親愛的客官:從您字裡行間,我們感知到您入住咱店達到了您的預想,甚至讚譽有加!但五分評價也還是對我店全體員工全方位服務的另一個重要考量。打造有愛有家有品味的店家,提供有禮有節有温度的服務,最終並最想收穫您的滿分好評!當然,事實上如果您覺得我們這已達到了您的滿意度,您還可以更改成五分的,謹讓濱江壹號大酒店全體員工向客官您鞠躬致謝!另外,幫我們指出酒店內的不足與疏漏!服務無止境,一路有您,温暖隨行!恭迎您再次下榻我店!
Long~~~
Kamar Boutique - Pemandangan Kota (Tempat tidur Double)
Tanggapan dari Properti: 親愛的客官:從您字裡行間,我們感知到您入住咱店達到了您的預想,甚至讚譽有加!但五分評價也還是對我店全體員工全方位服務的另一個重要考量。打造有愛有家有品味的店家,提供有禮有節有温度的服務,最終並最想收穫您的滿分好評!當然,事實上如果您覺得我們這已達到了您的滿意度,您還可以更改成五分的,謹讓濱江壹號大酒店全體員工向客官您鞠躬致謝!另外,幫我們指出酒店內的不足與疏漏!服務無止境,一路有您,温暖隨行!恭迎您再次下榻我店!
Tanggapan dari Properti: 尊敬的賓客,感謝你下榻我們酒店,作為我們的貴賓, 我們非常重視您的意見與建議,您反映的問題我們已通知相關部門進行整改。對於我們工作上的不足,造成您的困擾表示真誠的歉意。同時,您的意見和建議也讓我們看到了工作上的缺失,在今後的工作中一定加以改進。希望您仍然可以關注我們酒店,看到我們為此做出的努力和改善。再次感謝您的光臨。
Tanggapan dari Properti: 遇見便是最好的時光,親愛的客人,感謝您選擇濱江壹號,我們的目標是希望每一位客官都能滿意而歸,非常抱歉此次未能讓您百分百滿意。作為宜昌市中心的江景品質酒店,我們致力於打造一個高質量的優享生活空間,着重抓好衞生品質及服務品質,讓每一位客人都住的放心舒心,我們將致力做得更好。我們酒店的早餐時間是早上6:30至9點,目前早餐品種有面點2種、粗糧2種、熱菜2種、蛋類2種、涼菜2種、鹹菜2種、西點2種、水果2種、粥2種、飲料4種,另外還有牛肉(炸醬)湯麪、米粉等可供選擇,我們也將不斷改進早餐的品種和口味搭配。希望您可以感受到我們真誠的服務與改進,衷心期待您的再次光臨!謝謝!