I will start with the pros first. We went on an all inclusive holiday for 7 nights. We were 3 families with kids. The hotel has nice grounds, lots of activities for kids and adults like trampoline, kids club, archery, volleyball, tennis, chess, mini golf etc. the grounds are big so you can walk around different areas and chill. There are about 4 pools including a deep one and two kiddy ones. There is water slide which everyone enjoyed. The entertainment is amazing, every night was different and really good performances. There was a lady who makes turkish pancakes everyday fresh and its a delight to try that. These were the best features of the resort. Now the cons. The hotel is dirty and cleanliness is not a priority for staff. If you are in the old wing, which is what we were given first, the rooms are extremely dated, small, dirty, lacking facilities and basically unbearable. We paid extra to upgrade to a bigger room in the new wing which is a whole different game. Its modern, spacious, better maintained, how a decent hotel should be. Not still kept very clean but much better. Reception staff are quite rude and dont really give a toss when you raise issues or complaint. They see you more of a hassle. When we complained about the old room and facilities, it was barely a standard room, we were told “dont complain” and even though we paid another £250 for an upgrade to a decent room, we were told to sign a waiver that we wont complain. Their whole attitude was they were doing us a favour by providing what we had already paid for. The food was horrendous, most hot food gone cold, lacking flavour and lacking variety. It was same food more or less every night. Timings of breakfast was 7-9 am, they give you an extra 1 hour till 10 am for late breakfast but thats all left over cold food. And they start removing food even when you are eating by 9:40 ish. Entertainment is fantastic but starts late like 10:15 pm, so if you do entertainment then chill by the pool for a drink, easily you will be close to midnight for sleep and if you dont wake up early enough, good luck with having hot breakfast. The tea is good, icecream for kids everyday, bars dotted all around which is good but the alcohol is of very poor quality. The wine was one of the worst i have had. On a positive restaurant and bar staff are very nice and friendly and helpful. There were barely any veggie options though so if you are a vegetarian, you will find it hard. Overall, I wont go back to this hotel, we have been to Turkey previously and by far the hospitality is the poorest I experienced. So not for us but some nice people, entertainment and pools good. Another great aspect was the location by the sandy beach.
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