Hotel Hot spring Yamagata

There was a problem when reserving the shuttle bus. The hotel required that the shuttle bus be reserved three days in advance, but the hotel must be notified through the form on the official website. Two of the two items in the form were to fill in the phone number and hiragana. Hiragana can also be found on the Internet. I tried filling in my home phone number, but it didn't pass the check on the form, so the notification couldn't be sent. The online voice call using Trip.com only has Japanese phone recording, so it must have been after office hours. I once asked Trip.com customer service to help contact the hotel and asked for a real reservation or email address, but the reservation was rejected and the email was not responded to. The whole process gave the impression that the hotel did not want guests to successfully reserve a shuttle bus. I hope the hotel can improve this. The name always has the word ”international” in it, so I hope the service can also connect to international customers.

It snowed ❄️ and fell on the road. Now my feet hurt so much. I may go to the hospital tomorrow. There are surprises in life. Environment: not very good Service: Good Facilities: good, under renovation Hygiene: good

Traditional Japanese inn, but bright, new room facilities, reasonable layout. The hot spring is comfortable. There are massage chairs in the public area on the second floor, and coffee and snacks are provided free of charge. It was a pleasant surprise compared to the first day of staying in the hotel.

The hotel is generally good. However, there is one thing that annoys me a bit. I chose the meal-included package and saw on other platforms that the meal offered was beef kaiseki. But I still chose to book through the Ctrip platform. The day I arrived, I asked the reception what dinner was and I was told it was pork shabu-shabu. I asked if I could change to beef kaiseki for an additional fee and the front desk told me it was not possible. When I entered the restaurant during the meal, I saw that everyone except our table was eating beef kaiseki. So, is this discrimination or a platform problem?

The hotel staff uses a translator to communicate, so verbal communication is no problem, and the arrangements are also very detailed. Meal times and free private bath reservation times are clearly listed on the paper. The hotel has a shuttle bus to Zao Ropeway Station, and we went there first. We went to the hotel after visiting Bingshu Plateau. Due to the heavy snow and heavy luggage, the coffee shop staff called the hotel car to pick us up, which was very nice. It is a nationally certified natural hot spring. It has a large bathhouse and a private hot spring (guests can use it once for free). It is a great experience. It is beautiful to soak in the open-air hot spring and watch the falling snow. But the hot spring floor is slippery and my sister slipped and hit her, so be careful when walking.

It is a hotel with quite a history, although there are ten steps before entering the hotel door, however if you take the shuttle then there should be staff to help you carry (I did not sit), checkout employees to help carry luggage, there Cars you go to the station, but actually walking past the station is not very far, to see the tree ice is not afraid of far, anyway, I walked slowly did not pay attention to the time, watching the snow soon. The hotel staff were very enthusiastic and the service was good and the food was quite good. However the room will be a bit cold recommend going in winter to prepare some warm packs.

The room is neat and clean ~ the service is also OK ~ very friendly to Chinese people and the food quality is online ~ it is very convenient to travel, the nearest ski resort is only 5-8 minutes walk ~ there are many restaurants in the surrounding area, it is on the left hand side when you go out, and the location advantage is obvious ~

This time I went to Tibetan Wangshubing to find a lot of hotels. After reading the evaluation of the website, I chose this hotel. I was disappointed after I actually checked in. The view of the hotel is beautiful, the meals are good, the service staff are friendly, the location is good, and the connection service is also provided. But it may be that the hotel is old and there is a problem with the water pipe line. After we took a shower, we had to put the water in the bathtub. When we found that the water was discharged on the floor of the bathroom, not directly discharged into the water pipe. The water discharged in an instant was mixed with a lot of dirty things, super disgusting, What is even more terrible is that the drainage of the bathroom floor is blocked, the water is too overflowing, our room is wet, the floor is carpeted, causing us a lot of trouble. At 10 o'clock in the evening, no one was there, and we stayed until the next day to check out, which was very inconvenient.

A wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.

The room is large, the breakfast is good, the hot spring is clean, and the welcome area is intimate. The ski drying room is on the left side of the gate. The ski information in the hotel is not full... It may still be mainly for bathing guests.