Mercure Hotel

You can go to wangfujing department store by walking from the hotel… the receptionist is very humble.. will help you anything you ask for👍🏻👍🏻the picture is the view from our room..

还算不错👍👍👍👍👍👍。zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Rooms smell from cigarettes although we asked for non smoking rooms.  Breakfast was very poor, especially compared with the picture on Trip.com

The hotel is not the real international Mercure. Be carefull if you looking for the Murcure. It is not in the downtown. There are not many shops and restaurant nearby. The room is new , clean and well designed. The staff are friendly. We got the room with the beautiful mountain view.

This is no longer a Mercure hotel, when trying to resolve issues the staff told me it has ended its association with the international chain. That means - despite what reviews we’d read prior to booking - there’s no western/international breakfast, and also that the hotel wifi only works if you have a Chinese domestic SIM card (problematic for international visitors). Other issues we had: the room cards failed a number of times meaning we couldn’t turn lights on and unlock our door; the hotel toilet room smelled strongly of urine, the toilet by the breakfast area was unclean and had no soap; the AC didn’t work in our room which meant we were so hot we had to sleep with the window open (but even then the room stayed 24-25 degrees which is too hot to sleep well); and we had booked a deluxe room but not all amenities listed were provided especially notably no bathrobe. I am really not fussy or overly critical about hotels but I felt quite let down by this experience. Positives - nice clean bed, nice shower and there was great real coffee at breakfast. Also hotel is located centrally so good for getting a didi easily to sights - although not the better side of city for restaurants.

good location in the city, shopping or looking for food. Overall fine and nothing to compliant .