Hotel STARWAY di Xichang

The room was average. The service was good. The service staff were very considerate. Afternoon tea was delivered upon arrival, and desserts were delivered to the room every night, which were quite delicious. It was very convenient to eat around. When we left the hotel, the front desk lady also gave us sweet potatoes and water, as well as a dragon year auspicious doll. The explanation of the General's Mansion was also very good. On the fifth day of the ***** New Year, we received red envelopes and freshly made candied haws. It can be seen that the hotel is working hard.

The quality control of the room was poor. When I first checked in, the bathroom door could not be opened from the inside. The engineer came to deal with it and told him that there was a problem with the slide rails and that it could not be solved in a short time. The door could not be fully closed or it would not open. It was really embarrassing for a family of three boys in their teens. I contacted the front desk to change rooms and got a room next door. Secondly, the room sizes are different, and the air conditioner is very loud. As a stopover during the trip, the focus is on sleep quality. The engineer came to deal with it again, but also to no avail. He asked the manager on duty to come over and communicate with him, but he still didn't come. It was really hard to hesitate, so I decided to go back to the room where the bathroom door was broken. 1. There is nothing wrong with maximizing hotel revenue, but at least quality assurance is required. The bathroom door is broken, and the wallpaper on the room walls is damaged due to water leakage. It is really difficult to support the Ctrip score of 4.9. 2. There was a lack of professionalism in handling problems that occurred that day, and there was no follow-up. 3. The staff of the engineering department are sincere and pragmatic. Regarding the air conditioning problem, they were still on site to deal with it long after I left the room. 4. When checking out the next day, a lady at the front desk should be friendly, show concern and give a souvenir to express her apology. For us, the closed loop of souvenirs cannot improve the problems during the check-in process, and these items are not used. It is recommended that hotels control daily details and achieve value for money first.

This is my second stay. It was a great experience. There is a large courtyard outside the hotel where you can sit outside and drink tea and play cards. It's so comfortable. You can feel the attentiveness everywhere in the hotel. There are flowers everywhere in the hotel, which makes you feel beautiful. They also helped us upgrade the room for free, which is really good. The service attitude of the staff is quite good. When we left the hotel, they asked us if we needed to bring two bottles of mineral water to drink on the road and gave us buckwheat tea. The breakfast is also very rich, and the Xichang rice noodles are really delicious 👍👍👍The location is very good, next to the Bird Watching Island Wetland Park, you can go jogging in the morning

The location of the hotel is very good. It is next to Times Square. The hotel lobby seating area is very good and there is free tea and coffee. Moon Lake Park is a few steps away. The service is excellent. I like Xiao Wu’s considerate service in the hotel. Free parking is very convenient.

There is nothing wrong with choosing here. I feel like I have arrived in Sanya when I enter the yard. It is too similar! I have lived in Bohai Hotel more than ten years ago, and this time I am more comfortable. The lobby has characteristics, the leisure sofa is very small, the lawn is comfortable and there are snacks, go out to see the sea, the room is very particular, the refrigerator fruit yogurt is pleasant, the breakfast is also very good, the noodles are delicious, the Chinese restaurant has eaten twice, in addition to the environment, the dishes and services are also very good, say again, the hotel is comfortable, like Hainan, Come to Xichang, recommend staying here!

The hotel is in the Wenchuang Park in the Bohai Scenic Area. The entrance is a bookstore. The overall modern Chinese style environment is very beautiful. The view on the top floor is very beautiful. You can watch the sunrise overlooking the Bohai Sea. It is also convenient to go to the attractions. There are few people in the off-season. The front desk helped upgrade the garden room to a sea view room. It has a balcony. It is very comfortable. Cleaning is also meticulous However, the hotel was built in 2019, plus a lot of wooden furniture, the facilities are slightly old (compared to the whole season and Atour) Overall recommended k

The service was excellent, as the front desk kindly stored my backpack for me overnight, and allowed me to cancel my booking for one night due to unforeseen travel difficulties. The room itself was OK, though the bathroom facilities were mediocre at best and some of the lights in the room were flashing on and off. Overall not a bad place to stay but a bit pricey for the quality.

The facilities are complete, the design is humanized, the room layout is reasonable, the cleanliness is reassuring, and the service is warm, thoughtful and attentive. Especially the rooftop garden is very convenient for drinking tea, chatting and having parties under the stars. There are also late night snacks and Kung Fu tea which are really heartwarming.