-) Everything worked perfectly, and this capsule hotel is highly recommended for a comfortable, quiet stopover at the airport, especially for late arrivals.
-) It's located in Terminal 3, to the right of the entrance through Gate 312 (although there's supposed to be another location). The location is labeled "Domestic Arrivals" and no longer "International Arrivals" since Terminal 5 opened in 2025 (this was still an outdated description in my booking confirmation, but Gate 312 is correct).
-) Especially from the new Terminal 5, as well as Terminals 3 & 2, the best way to reach the hotel is via the free Airport Shuttle Bus, which stops at Gate 316 and operates 24/7. Note: The metro is in the basement, but requires a ticket (cash or QR payment) and doesn't run late at night.
-) Our arrival at 2 a.m. was problem-free. Two friendly ladies were already waiting for us on site (the booking was listed)
-) English communication worked well via the hotel's translator app.
-) Luggage is stored separately free of charge. You are given a small locker and slippers, and you can arrange a wake-up time with the staff. At the end, you are guided to the capsule, and the functions (light settings, locking, ventilation) are briefly explained. The many capsules are located in a very quiet, pleasant back room.
-) The double capsule is large enough for sleeping, and noise from other capsules is relatively minimal. However, free earplugs are also available on site. Separate Wi-Fi/internet access is also included.
-) There is a shower room available at the capsules. The public restroom is located right next to the hotel entrance, which was also well-maintained.
Points for improvement:
-) The mattresses in the double capsule are very soft and thin. You can feel the floor through it, and it's not comparable to a bed or futon mattress. You should be aware of this or perhaps try the single cabin with bed, but for a few hours layover the double capsule is worth it at a fair price, as you stay directly at the large airport
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