Atour Hotel Xi'an Xianyang International Airport

Atour Hotel Xi'an Xianyang International Airport Reviews

Atour Hotel Xi'an Xianyang International Airport

Gemdale Sky City (Phase III) Building 1, Weicheng District, Xianyang, Shaanxi, ChinaView Hotel Details
Atour Hotel Xi'an Xianyang International Airport
Atour Hotel Xi'an Xianyang International AirportAtour Hotel Xi'an Xianyang International AirportAtour Hotel Xi'an Xianyang International Airport
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Guest Reviews of Atour Hotel Xi'an Xianyang International Airport

9.6/10
Excellent
901 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(901)
Positive reviews(890)
Reviews with photos/video(124)
Offers pick-up/drop-offs(189)
Delicious breakfast(129)
Good sound insulation(94)
Close to airport(90)
Friendly front desk staff(84)
Many amenities(78)
Nice shower(50)
Large bathroom(9)
Negative reviews(11)
CHONG EU
Superior 2-bed Room
Stayed in May 2025
Couple
12 review
9.0/10
Great
Posted on Jun 9, 2025
One of the good hotels close to the airport. Hotel is clean and with average breakfast variety. There was free airport pick up, but the messaging response was not immediate when we contacted them.
Response from Property: 朵兒很遺憾沒有得到您的5星好評,再次感謝您對我們服務的肯定,好的方面我們會再接再厲,朵兒有做的不好的地方,我們會用上火眼金睛,繼續改進。希望您能給我們一次表示歉意的機會,同時也請您多提寶貴意見,激勵我們在各方面能有更大的提升。亞朵全體夥伴期待您的再次光臨,衷心祝願您闔家歡樂,辛福美滿。
Artemiiz
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 31, 2025
Sure! Here's the English translation: The hotel is located next to Yongning Gate in the city center, with contemporary Tang dynasty deco. The front desk staff, especially 小胡, was efficient and provided excellent service. The room was well-equipped with smart controls and a complimentary minibar. The hotel has a distinctive design, and the shower and toilet are separated in the room. The restaurant on the fifth floor offers a great view, and both the afternoon tea and late-night bowl of noodles was a nice touch!
Response from Property: 感謝親愛的給朵兒家的 5 分點評,感謝您的信任與支持。朵兒信奉客人為家人,讓 您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是每位朵兒送 給親最真誠的禮物,亞朵是一家以閲讀和人文攝影為主題的人文酒店,您應該感受到了 與別的酒店不同的文化和藝術氣息,多希望與您再次遇見。朵兒等着您的再次到來哦。
Passport Visionz
Superior 2-bed Room
Stayed in Apr 2025
Business traveler
169 review
10/10
Outstanding
Posted on May 29, 2025
Ever since we stepped foot into China 3 years ago, Atour has always been our go to! The staff is hands down some of the best people we’ve ever met, the hospitality is unmatched, never have to worry about the Atour hotel chain being dirty and you can’t beat the price! We will always stay at an Atour Hotel Chain when traveling China!
Response from Property: 親,感謝您對朵兒的肯定,朵兒一定會再接再厲。亞朵酒店推崇的是鄰里一樣的服務,如鄰里一樣坦誠相待,互幫互助,無論是對待夥伴還是客人,都是一樣的熱情樸實!用心的服務好每一位顧客,以後朵兒還是還是會堅持着自己的方向,努力努力再努力,也希望您以後能多多支持朵兒,朵兒再次恭候您的光臨啦!
Guest User
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in May 2025
Other
2 review
1.0/10
Posted on Jun 6, 2025
First of all, all the services are satisfactory, and the environment is also good. The disposable cups in large chain hotels are of poor quality. Either don't use them, or can you buy some with better quality? I arrived at the airport and used a cup of boiling water to make tea. Before I took two steps, the cup softened and fell by itself, and all the water spilled on my hand, scalding me... Extreme pain
Original TextTranslated by Google
Response from Property: Dear Duoyou! Thank you very much for choosing to stay with us and for sharing your experience. We are deeply concerned about your burn from using a cup and sincerely hope you are okay. Your safety and comfort are always our top priority. We will immediately inspect all cups in the room to prevent such incidents from happening again. We also have a first aid kit available at the front desk. If you need any assistance, please feel free to contact us. We apologize again and look forward to serving you better.
Anonymous User
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in May 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jun 3, 2025
After so many years of traveling in China, this is the first time I stayed in Atour Hotel, and it was still a short transit station in Xi'an. The hotel is located 10-15 minutes away from T5, and you can reserve the airport drop-off service with the front desk in advance. The hotel is located around the airport. I have to say that the Atour team has planned the advantages and disadvantages of the environment. I was not awakened by the noisy sound of planes taking off and landing late at night, and I was very satisfied with this aspect. I have read the comments of black fans on Atour. I have been on the road for a long time. I have experienced all kinds of airport transit hotels in the world. Hey netizen (network keyboard man) Atour is really nothing to complain about. The bed and pillows configured by Atour are the most comfortable and deep sleep I have had in the 12-day trip. In the face of today's society, when reading is no longer the first choice of entertainment for everyone, before going to bed, I look at Atour's book prepared by the bedside, which is very comforting and stable. "A room without books is like a body without a soul." -Cicero A room without books is like a body without a soul. -English Enlightenment
Original TextTranslated by Google
Response from Property: 親愛的朵友,感謝您下榻西安咸陽國際機場臨空會展中心亞朵酒店,每個城市總會有讓人惦記的理由,每個季節都有難捨的景色,每個酒店都有甜美的回憶,希望我們亞朵酒店會是您回憶裏最温馨獨特的那份,您的點評與肯定是我們前進的最大動力,您也記得有時間,常回家看看呦,祝您天天好心情!!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Business traveler
13 review
10/10
Outstanding
Posted on Jun 5, 2025
Very good! I will stay here again next time if I have the chance. They also gave me a sachet during the Dragon Boat Festival, which is very thoughtful!
Original TextTranslated by Google
Response from Property: 親愛的朵友,感謝您下榻西安咸陽國際機場臨空會展中心亞朵酒店,每個城市總會有讓人惦記的理由,每個季節都有難捨的景色,每個酒店都有甜美的回憶,希望我們亞朵酒店會是您回憶裏最温馨獨特的那份,您的點評與肯定是我們前進的最大動力,您也記得有時間,常回家看看呦,祝您天天好心情!!
Guest User
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in Feb 2025
Business traveler
27 review
10/10
Outstanding
Posted on Mar 11, 2025
Very nice room. The hygiene and cleanliness meet the standards and the service is in place. The surrounding dining environment is average. Very quiet, suitable for light sleepers. Airport drop-off service
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with your favorable comments. Your affirmation is the greatest motivation for us to move forward. Duoer will continue to provide high-quality services and ensure that every guest in our hotel can have a pleasant and comfortable accommodation experience.
Dabudaodejiangyoumei
Executive 2-bed Room
Stayed in Feb 2025
Business traveler
5 review
10/10
Outstanding
Posted on Mar 11, 2025
I recently stayed at Atour Hotel on a business trip and the overall experience was great! The hotel is strategically located, very close to the airport and with convenient transportation, which is very friendly for travelers who catch early flights or arrive late at night. The room is clean and tidy, the decoration style is simple and warm, the bedding is comfortable, and I slept soundly. I particularly like the detailed design of the room. For example, the layout of the small desk and charging sockets are very thoughtful, which makes it very convenient for working and resting. The service is impeccable. The front desk staff is warm and thoughtful, and the check-in and check-out are very efficient. The hotel also provides free airport pick-up service, which is very worry-free. The breakfast is rich in variety and tastes good, which is a good start to the day. In short, the hotel is satisfactory in terms of both hardware facilities and service quality. It is highly recommended to friends who need to catch a flight or stay for a short time! Will choose here next time!
Original TextTranslated by Google
Response from Property: Thank you for your support of Duoer. Duoer is really very happy. Making you satisfied is only Duoer’s most basic requirement. Atour serves every guest attentively. We want to bring the best stay experience to our guests, the care and concern from family and friends, so that you will not feel lonely even in a strange city. The hotel provides free airport pick-up service, which departs once an hour on the hour, saving you more time. It is only 5 minutes away from the subway station. Next time you stay at Duoer, it will definitely bring you a different journey. I wish you a happy life. Duoer looks forward to your next stay~
Guest User
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in Jan 2025
Couple
15 review
9.7/10
Amazing
Posted on Feb 23, 2025
Free airport pick-up is provided. The hotel is about 15 minutes' drive from the airport. It is not a high requirement for a temporary stay. The room has been upgraded and is very clean. The front desk service is very enthusiastic.
Original TextTranslated by Google
Response from Property: Duoer is very sorry that it did not receive your 5-star praise. Thank you again for your affirmation of our service. We will continue to work hard on the good aspects. As for the areas where Duoer did not do well, we will keep improving with a keen eye. We hope you can give us a chance to apologize, and at the same time, please give us more valuable suggestions to encourage us to make greater improvements in all aspects. All partners of Atour are looking forward to your visit again and sincerely wish you a happy family.
Guest User
Superior Queen Room
Stayed in Jan 2025
Couple
11 review
10/10
Outstanding
Posted on Feb 15, 2025
The hygiene is very clean! As soon as we entered the door, we were handed two cups of hot water. We had an early flight, so the hotel provided free airport drop-off service. When we checked out, we were also given a bag of breakfast, which was really nice!
Original TextTranslated by Google
Response from Property: Dear, thank you for your affirmation of Duoer. Duoer will definitely continue to work hard. Atour Hotel advocates neighborly service, treating each other with sincerity and helping each other like neighbors. Whether treating partners or guests, we are equally warm and simple! We will serve every customer attentively. Duoer will still stick to its own direction and work harder in the future. We also hope that you can support Duoer more in the future. Duoer is looking forward to your visit again!
cyqiqi
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in Dec 2024
Family
31 review
10/10
Outstanding
Posted on Jan 5, 2025
Although we only stayed here for less than twenty hours, this Atour hotel started a wonderful journey for my mother and me in Xi'an. From the quick airport pick-up to the lemon tea upon check-in and the soft bedding, it made us feel at home when we arrived late at night. The breakfast the next morning was very rich. The laundry room is clean and convenient. There is a subway nearby to Qin Palace or the airport. I accidentally missed the member check-out time of 2 o'clock, and there was no extra charge. They also provided water for us to drink on the way. It deserves five stars.
Original TextTranslated by Google
Response from Property: Thank you for your support of Duoer. Duoer is really very happy. Making you satisfied is only Duoer’s most basic requirement. Atour serves every guest attentively. We want to bring the best stay experience to our guests, the care and concern from family and friends, so that you will not feel lonely even in a strange city. The hotel provides free airport pick-up service, which departs once an hour on the hour, saving you more time. It is only 5 minutes away from the subway station. Next time you stay at Duoer, it will definitely bring you a different journey. I wish you a happy life. Duoer looks forward to your next stay~
fuj2ee
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in Nov 2024
Other
21 review
9.7/10
Amazing
Posted on Dec 8, 2024
Elegant room, the room is not big, but clean. Smart night light that won’t stay on all night, great. The shower in the bathroom is very strong and the shower is comfortable. The toilet has smart flushing function and does not require manual pressing, but the noise is a bit loud and because the room is small, it will disturb your companions. It's close enough to the airport, 15 minutes' drive away, and the hotel's shuttle bus is pretty good.
Original TextTranslated by Google
Response from Property: Duoer regrets that we did not receive your 5-star praise. Duoer is deeply sorry for your bad stay experience. Thank you for your affirmation of our service. We will keep working hard on the good aspects. If Duoer has any shortcomings, we will keep improving them. We hope you can give us a chance to apologize, and at the same time, please give us more valuable suggestions to encourage us to make greater improvements in all aspects. All partners of Atour are looking forward to your visit again and sincerely wish you a happy family.
Guest User
Elegant Room (Atour Sleep Pillow PRO + Smart Projection)
Stayed in May 2025
Other
7 review
10/10
Outstanding
Posted on Jun 5, 2025
Everything is fine, except that the warm water was uncomfortable for taking a shower in the morning. It might be an accident.
Original TextTranslated by Google
Response from Property: 朵兒感謝您的入住,感謝您的好評,朵兒真的感到很開心,讓您滿意衹是朵兒最基本的要求。亞朵用心服務每一位客人,我們想給客人帶到的是最好的體驗,是來自朋友的體貼和關照,讓您即使在一個陌生的城市也不會感到孤獨。感謝您的支持,讓朵兒也很感動。祝您生活愉快!就讓我們再來一次美麗的邂逅吧,我們不見不散~!
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 3, 2025
The room is large and the service is good. The air conditioner blows quickly and the soundproofing is good. The room is clean and well-equipped. The bedding and guest supplies are very useful. The pillows of Atour are very comfortable. The breakfast is delicious and varied. The front desk will serve tea in time when checking in. The TV has a fast internet speed and clear pictures. The guest supplies are easy to use. The service is very good. They will greet you politely when you see them. When you check out, you will be given warm water. The late-night porridge is very good. It is a very comfortable stay.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, satisfaction is just the starting point, and surprise and touching are our goals. Your affirmation is the best encouragement for Atour. Thank you very much for your review and we look forward to your visit again. Atour will bring you a better stay experience.
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Jun 1, 2025
The room is large, the facilities and equipment are new and well maintained, the hotel front desk service is very good, check-in is fast, the room is clean and tidy, and the soundproofing is very good. The breakfast is delicious and complete. The shower room is large and clean, and the invoice is issued quickly. Free airport pick-up service is provided. The hotel is very close to the airport and it is very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review of Duoer Hotel. Thank you for your trust and support. Duoer believes that guests are family members, so that every trip you take feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Duoer is waiting for your return.