Yongning Men/Xi'an Museum | 5.11km from Xi'an Shiyou University (South Area)
In a light luxury designer hotel like an art gallery, we pursue the life of “day coffee and night wine”.There are wine and coffee here; next to the authentic Xi'an food court; in the change of seasons, “food is fresh, drink is joyful”.There is even a party suite for you to get together, we are waiting for you See You Soon.
HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch is located in the Beilin District of Xi'an, close to Xi'an City Wall, Yongning Gate City Tower, Small Wild Goose Pagoda, near Xiaozhai, Bell & Drum Tower Hui Min Street, Shaanxi Provincial Museum of History, Datang Night City; you can get to the Xi'an Xianyang International Airport in 55 minutes or less, as well as other popular attractions, such as Yongxingfang/Yuanjiacun...
The hotel is a Netflix design hotel that combines design creativity, art sculpture and hand-painted oil paintings with an art museum atmosphere. The hotel lobby is designed and integrated with a brunch light luxury cafe, a craft beer hall and a book bar. For business travel, romantic couples, parents and children outing, leisure and vacation and other different types of travel guests to provide large bed room, double-bed room, two-bedroom and three-bedroom suites and so on. Full butler service, as well as the same humidifier of Dear Inn, Xiaomi intelligent air purifier, full set of British furniture and Kinkel mattresses. One thing for one, just to give guests a different accommodation experience.
FFernanda Romero G. Pereira2024.12.23
Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable.
What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk team and to Xiao Wang, who assisted us throughout our stay.
The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture).
The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable.
Highly recommend this hotel for anyone visiting Xi’an!
Yongning Men/Xi'an Museum | 5.65km from Xi'an Shiyou University (South Area)
Renovated in 2022, the OrangeHao Hotel offers both holiday makers and business travelers a pleasant stay in Xi'an. Boasting a convenient location, the hotel is just 5km from Xi'an Railway Station and 37km from Xi'an Xianyang International Airport. Being just minutes away from Yongningmen Metro Station allows guests to explore the city with ease. Seeing Xi'an's sights from this hotel is easy with Xi'an City Wall Moat Smart Sightseeing Boat, Xi'anyuyourenguju Museum and Xiaonanmen all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Xi'an hotel offers parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
BBo2024.12.10
We had a lovely stay at OrangeHao Hotel in Xi’an with our family, booking three rooms. The hotel provided a comfortable and welcoming environment, making our trip truly enjoyable. The rooms were clean and well-maintained, and the staff stood out with their friendly and helpful attitude, always ready to assist with any requests.
However, a small note of caution: the hotel’s address on Google Maps is inaccurate, so be sure to double-check the location before heading over. Overall, we were very pleased with our experience and would recommend this hotel to anyone visiting Xi’an. Thank you for the excellent service!
Yongning Men/Xi'an Museum | 5.87km from Xi'an Shiyou University (South Area)
The Yunheyebo Hotel (South Gate of Bell and Drum Tower, Xi'an) provides a great place for travelers to relax after a busy day. Visitors to Xi'an will find that the Yunheyebo Hotel (South Gate of Bell and Drum Tower, Xi'an) is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 4km from Xi'an Railway Station and 38km from Xi'an Xianyang International Airport. Being just minutes away from Yongningmen Metro Station allows guests to explore the city with ease. There is no shortage of things to see in the area, with the Wenchang Men Site, Xi'anyuyourenguju Museum and The Drum Tower Xi'An all nearby. In their spare time, guests can explore the hotel's surroundings. Guests of this Xi'an hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
공공상두2025.03.07
The first time to stay in Xi 'an this hotel, the overall feeling is very good, but also gave us a free upgrade room type, very good! The room lighting is also very good, there is a French window is very beautiful, the room is the same as the pictures on the Internet, the decoration style is simple and elegant, which is my favorite style, the room is clean and sanitary, especially comfortable after check-in, the reception service attitude is very good 👍 next time I will continue to choose this hotel! Room hygiene aunt clean very clean, next to a famous scenic spot in Xi 'an city wall at night and lanterns, close to other scenic spots, is really a very good geographical location.
Here I would like to thank Ms. Tian, who is also Ms. Maruko, for being able to communicate with me in fluent English when checking in. Although she said that her English was not good, hahaha, she was very good at communicating with us in English, and would also recommend Xi 'an food and scenic spots to us. She will also send me the ppt of Xi 'an tourism made by herself. She will also ask us whether we use sweet soup every day, and will also send us fruit, which is very sweet. The breakfast here is also very rich, both Chinese and Western, but also the local characteristics of Xi 'an, such as Roujiamo and noodles are very good.
Transportation is also very convenient to the subway station is also very close, parking is convenient at the door, mainly nearby places to eat, supermarkets, shopping malls, fruit shops have very convenient and sell specialty stores, are very close. It's very convenient.
Every staff here is very warm-hearted. Every time we go out, we will ask whether we need to bring hot mineral water or whether we need to clean the room, etc. Every service staff will greet us when we meet, which makes me feel warm. Very satisfied with a stay experience, the hotel security staff will take our luggage, and the front desk staff is very warm, strongly recommend you to travel to Xi 'an, choose this hotel, really good!
Xi 'an has a lot of food, we will continue to taste next time, and the free shuttle service is really humanized. The service is impeccable, giving me a warm feeling like home, and I believe you will love it here too.
Thanks again to all the people who served us on this trip, and also to Ms. lei who sent us the shadow play at the end. We'll be here again next time!
Perfect
10915 reviews
4.9/5
Price from
Rp 732,208
per night
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The bell tower The drum tower/The Xi’an Circumvallation | 6.04km from Xi'an Shiyou University (South Area)
The hotel room is very clean, and the items are neatly arranged. The bathroom and shower are separated for wet and dry areas, making the stay comfortable and reassuring. The front desk staff, Renee is also very warm and welcoming—highly recommended! The staff is very helpful, and I really like this place. The breakfast is delicious, the view is beautiful, and everything is great! If I have the opportunity to visit Xi’an again in the future, I will definitely stay here again.
酒店房间卫生很好,物品摆放井然有序,卫生间和淋浴间干湿分离,住得安心、舒心。前台妮妮也非常热情,强烈推荐!工作人员也非常乐于助人,我很喜欢这里。早餐美味,风景优美,一切都很棒!如果以后有机会再来西安,我一定会再次入住。
NNu Nacha2025.03.01
The hotel room is very clean, and the items are neatly arranged. The bathroom and shower are separated for wet and dry areas, making the stay comfortable and reassuring. The front desk staff, Renee is also very warm and welcoming—highly recommended! The staff is very helpful, and I really like this place. The breakfast is delicious, the view is beautiful, and everything is great! If I have the opportunity to visit Xi’an again in the future, I will definitely stay here again.
酒店房间卫生很好,物品摆放井然有序,卫生间和淋浴间干湿分离,住得安心、舒心。前台妮妮也非常热情,强烈推荐!工作人员也非常乐于助人,我很喜欢这里。早餐美味,风景优美,一切都很棒!如果以后有机会再来西安,我一定会再次入住。
The bell tower The drum tower/The Xi’an Circumvallation | 6.3km from Xi'an Shiyou University (South Area)
The hotel boasts 154 guestrooms, total 13 layers, non-smoking floor , good view, special night scene. The room is comfortable, both accommodation and service standards are excellent.The Chinese Restaurant features 5 dining rooms & 300 seats, specializing in delicious Cantonese cuisine、Sichuan & Shaanxi cuisine. The 120 seats Conference Room make good venues for meetings. The banquet hall is available for weddings, social events and parties. The finest sports and leisure facilities can be found on the fourth floor in the hotel. The hotel offers underground garage parking and free WIFI access in public areas.
GGuest User2024.12.20
First and foremost, we would like to thank the hotel staff for the pleasant stay. Ms Tao Zi, Ms. Jing Jing and their colleagues at the reception desk were friendly and helpful. Ms. Yi Gai Li and her colleagues at the breakfast and high tea restaurant were warm and friendly. Appreciate all your wonderful service and warm welcome.
When I booked the hotel, I just wanted a clean, value for money with a good location hotel. We booked 2 rooms for 6 nights in Dec 2024 at CNY425 per room per night, inclusive of daily breakfast and high tea.
Food: Simple breakfast and high tea, but good enough to warm our stomach to start our day. Coffee was better than expected (I thought it would be 3 in 1 type), the breakfast consist of fruits, salad, noodles, rice, porridge, bread, etc. Tea break has some simple snacks like portuguese egg tarts, mochi, mini cakes, cookies, fruits, chinese tea and coffee.
Room: There were no connecting rooms, but we were allocated nearby rooms. We had clean white towel and sheets. The toilet and sink were clean, but if you're staying with friends it's a bit inconvenient due to lack of privacy. Although there are doors for the individual toilet and shower stalls, it would be better to have another door at the entrance to the changing area just before we enter the shower stall. This is a minor issue as we are more conservative.
Tour bookings: The hotel has staff that assist with daily tour bookings, thus it was very convenient. We booked our day trip to the Terracotta Warrior and the coach came to pick us up at the hotel. I would suggest that you spend the extra CNY 298 per pax to watch the performance, it was worth it.
Overall we had good night rest and enjoyed the stay. Thank you again to the hotel for exceeding our expectation.
The bell tower The drum tower/The Xi’an Circumvallation | 6.46km from Xi'an Shiyou University (South Area)
Located in downtown Xi’an, the King Town No.1 Hotel (Qintang Yihao Jiudian) enjoys close proximity to Luomashi pedestrian street and bustling South Street. The Xi'an Bell Tower is also located nearby.Guests can enjoy Sichuan and Chongqing cuisines at the on-site Chinese restaurant. The hotel also offers free parking and Wi-Fi access in public areas.
KKSMT OCULAR2025.01.02
Stayed here for our Xian trip. Hotel was modest but adequate. Staff did not speak english but we used the translator apps so that was not a major issue. Room was big and comfortable. Self-Service Laundry is available. Halal restaurants are available along the streets. Location is near to the Lumoushi Pedestrian shopping alley and about 15 mins walk to the Huimin Muslim Food Street. Very close to the metro station. A special mention to our housekeeper Ms Xiaoxiao at Level 8 for keeping good care of our room and the other staff for their warmth service.
The bell tower The drum tower/The Xi’an Circumvallation | 6.59km from Xi'an Shiyou University (South Area)
A five star rating for a local three star hotel. Everything was good from the hotel location which is within 2 km from Bell and Drum Towers. Staff were friendly especially the kitchen's chefs who packed breakfasts for us on the day we went on an early excursion to the Terracotta Warrior sites. The hotel has good amenities: It is surrounded by food and convenience stores and even a supermarket. The washing machines and heaters are really helpful as my family were staying there for a week so clean laundry was definitely a plus The housecleaning service is also prompt and helpful whenever we have additional requests.
The only negative is the wifi connection which went off intermittently. Oddly this issue only happened on our mobile phones while it worked ok for my laptop.
CChewJames SS2025.01.02
A five star rating for a local three star hotel. Everything was good from the hotel location which is within 2 km from Bell and Drum Towers. Staff were friendly especially the kitchen's chefs who packed breakfasts for us on the day we went on an early excursion to the Terracotta Warrior sites. The hotel has good amenities: It is surrounded by food and convenience stores and even a supermarket. The washing machines and heaters are really helpful as my family were staying there for a week so clean laundry was definitely a plus The housecleaning service is also prompt and helpful whenever we have additional requests.
The only negative is the wifi connection which went off intermittently. Oddly this issue only happened on our mobile phones while it worked ok for my laptop.
The bell tower The drum tower/The Xi’an Circumvallation | 6.65km from Xi'an Shiyou University (South Area)
1. Location - very conveniently located. The street has lots of convenience stores, restaurants and food carts especially at night time. The food carts here were slightly cheaper but equally if not better than the ones in the more popular Muslim quarter. We had one of the best hot and sour dumpling soup in one of the food carts down one of the alleys. Went there twice.
2. The Muslim quarter is a 5 minute walk away from the hotel. We went there all 3 nights of our stay, to eat, to shop, to sightsee etc. it was very lively and lots of shops open until midnight.
3. The ground floor has direct access to the mall next in the same building during the day where they open the door between the buildings.
4. There are 2 metros very close by. You have to walk a lot inside Zhonglau station.
5. The breakfast was simple and filling. We had it for one of the days when we had an early start. The other days we ate from the places open on the street below. There is also McDonald’s across the street.
6. It is walking distance to the Xian city wall.
7. The room is on the smaller side but not cramped. Enough room for 2 of us. It was clean and modern. We booked one of the rooms that didn’t have a window to outside. The hotel had a setting where two rows of rooms had a gap in the middle with windows facing one another.
8. The staff were really helpful and helped us through translate apps.
9. They also give you a small gift of some Chinese snacks on your departure which was very nice.
GGuest User2024.11.28
1. Location - very conveniently located. The street has lots of convenience stores, restaurants and food carts especially at night time. The food carts here were slightly cheaper but equally if not better than the ones in the more popular Muslim quarter. We had one of the best hot and sour dumpling soup in one of the food carts down one of the alleys. Went there twice.
2. The Muslim quarter is a 5 minute walk away from the hotel. We went there all 3 nights of our stay, to eat, to shop, to sightsee etc. it was very lively and lots of shops open until midnight.
3. The ground floor has direct access to the mall next in the same building during the day where they open the door between the buildings.
4. There are 2 metros very close by. You have to walk a lot inside Zhonglau station.
5. The breakfast was simple and filling. We had it for one of the days when we had an early start. The other days we ate from the places open on the street below. There is also McDonald’s across the street.
6. It is walking distance to the Xian city wall.
7. The room is on the smaller side but not cramped. Enough room for 2 of us. It was clean and modern. We booked one of the rooms that didn’t have a window to outside. The hotel had a setting where two rows of rooms had a gap in the middle with windows facing one another.
8. The staff were really helpful and helped us through translate apps.
9. They also give you a small gift of some Chinese snacks on your departure which was very nice.
The bell tower The drum tower/The Xi’an Circumvallation | 6.97km from Xi'an Shiyou University (South Area)
The Novotel Xi`an The Bell Tower Hotel provides a great place for travelers to relax after a busy day. The Novotel Xi`an The Bell Tower Hotel offers a pleasant stay in Xi'an for those traveling for business or leisure. With Xi'an Railway Station just 4km away and Xi'an Xianyang International Airport only 36km away, transportation is very convenient. The closest major public transportation, ZHONGLOU Metro Station, is only 100m away. There is no shortage of things to see in the area, with the Gaos Thought Compound, Yongxing Fang and Yong Ning Gate all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Xi'an hotel features parking on site. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Llensud2025.01.19
Our stay was pleasant until the checkout experience, which left us deeply disappointed. When we approached the reception desk to check out, the receptionist was rude and unprofessional. He spoke in Chinese, which we couldn’t understand, and repeatedly mentioned the app Trip.com.
When I showed him my Trip.com booking, he took my phone without permission and went straight to the hotel review section, clicking “all excellent” ratings on my behalf. We were shocked by this behavior and immediately told him that as a receptionist, it is inappropriate and unethical to fill out a guest’s review.
This incident ruined an otherwise enjoyable stay, and we hope the management takes this feedback seriously to improve their staff’s professionalism.
The bell tower The drum tower/The Xi’an Circumvallation | 7.46km from Xi'an Shiyou University (South Area)
Ramada zhaorui hotel (xi 'an bell tower ) is located in the central bell tower business district of xi 'an, close to the landmark building of xi 'an - bell tower and the Muslim street.The hotel is located in northeast of xihuamen cross, it’s 300 meters away from xi 'an subway bell tower station ;It is 500 meters away from north street station of xi 'an subway and.Ramada zhaorui hotel (xi 'an bell tower) is a luxury business conference hotel .There are 10 types of rooms for guests to choose, the room environment is elegant and exquisite.The restaurant on the fourth floor of the hotel provides buffet breakfast ,alacart lunch and dinner and room service in specifc time. In addition, there are 8 multi-media conference rooms with 40-490 square meters and various functions, which can be used for business meetings and wedding banquets. Among them, the banquet hall on the second floor can accommodate 280 people for dining, and the restaurant on the fourth floor can accommodate 200 people for dining.Above all,The Ramada Xi’an Bell Tower is the best choice for your leisure and business trip! Leave the rest to us!
MMUHAMAD AKMAL2025.01.21
The hotel was in a very good location. Just a walking distance to the muslim street. As we are muslim, it is easy to find halal food around the area. We were allocated with a good room that has a view of the Bell Tower. We also really grateful for the assistance by Ms Xiaolei at the front desk for making our check in smooth and our whole stay a pleasant one. The location is also easy to get around either by Didi or by subway. Overall we had a good experience and will not mind going again to the hotel in the future. And hopefully for the same room.
Outstanding
5537 reviews
4.6/5
Price from
Rp 319,343
per night
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Top 20 Premium-Hotels in Xi'an
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Discover our curated selection of premium hotels in Xi'an for your next stay
No.
1
4.7/5
9293 review
the Westin Xi'an
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Great location""Delicious breakfast"
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No.
2
4.8/5
4281 review
Canopy by Hilton Xi'an Qujiang
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Great location""Great design"
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No.
3
4.8/5
7171 review
Wyndham Grand Xi’an South
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Large rooms""Delicious breakfast"
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No.
4
4.8/5
6325 review
HUALUXE Xi'an Tanghua
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Classy environment""Garden view"
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No.
5
4.8/5
6570 review
Fu Rong Ge Hotel
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Easy to get around""Delicious breakfast"
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No.
6
4.7/5
5051 review
Renaissance Xi'an Hotel
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Friendly front desk staff""Large rooms"
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No.
7
4.8/5
3268 review
Gran Melia Xi'an
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Classy environment""Delicious breakfast"
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No.
8
4.8/5
891 review
Tang Paradise Hotel
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Classy environment""Garden view"
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No.
9
4.7/5
2888 review
Hyatt Regency Xi'an
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Classy environment""Friendly front desk staff"
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No.
10
4.9/5
331 review
Younch Hotel (Xi'an City Wall)
Hotel near The bell tower The drum tower/The Xi’an Circumvallation, Xi'an
"Quiet & comfortable""Great design"
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No.
11
4.7/5
340 review
Wyndham Grand Xi'An Residence
Hotel near Dayan Pagoda/The Grand Tang Mall, Xi'an
"Great location""Friendly front desk staff"
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No.
12
4.7/5
5691 review
Angsana Xi'an Lintong
Hotel near Terracotta Army/Hua Qing Palace, Xi'an
"Relaxing hot springs""Great for kids"
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No.
13
4.8/5
7650 review
InterContinental Xi'an North
Hotel near Xi'anbei Railway Station/Xi'an Municipal Government, Xi'an
"Easy to get around""Delicious breakfast"
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No.
14
4.9/5
5838 review
InterContinental Xi'an Hi-Tech Zone
Hotel near High-tech Zone, Xi'an
"Delicious breakfast""Friendly front desk staff"
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No.
15
4.8/5
5257 review
JW Marriott Hotel Xi'an
Hotel near Xi'anbei Railway Station/Xi'an Municipal Government, Xi'an
"Classy environment""Easy to get around"
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No.
16
4.7/5
3532 review
Grand Hyatt Xi'an
Hotel near High-tech Zone, Xi'an
"Friendly front desk staff""Delicious breakfast"
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No.
17
4.8/5
3042 review
JW Marriott Hotel Xi'an Southwest
Hotel near High-tech Zone, Xi'an
"Friendly front desk staff""Delicious breakfast"
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No.
18
4.8/5
4453 review
Hilton Xi'an
Hotel near The bell tower The drum tower/The Xi’an Circumvallation, Xi'an
"Friendly front desk staff""Delicious breakfast"
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No.
19
4.9/5
207 review
XIAN JU VILLA
Hotel near Terracotta Army/Hua Qing Palace, Xi'an
"Friendly owner""Classy environment"
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No.
20
4.8/5
5866 review
Shangri-La Xi'an
Hotel near High-tech Zone, Xi'an
"Friendly front desk staff""Delicious breakfast"
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Top Pick Hotels near Xi'an Shiyou University (South Area)
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Discover our most booked hotels near Xi'an Shiyou University (South Area) from the last 30 days!
No.1
4.6/5
89 review
萬棠公寓(西安丈八東路東儀路地鐵站店)
Electronic City Area, Xi'an | 0.62KM from Xi'an Shiyou University (South Area)
"Great stay!""Clean and tidy"
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No.2
4.4/5
146 review
Song of Apple Hotspring Hotel
Electronic City Area, Xi'an | 0.69KM from Xi'an Shiyou University (South Area)
"Great stay!""Clean and tidy"
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No.3
4.8/5
7651 review
Merlinhood hotel(Convention center branch,Dayan pagoda,Xiaozhai Qujiang district, Xi'an)
Electronic City Area, Xi'an | 1.53KM from Xi'an Shiyou University (South Area)
"Friendly front desk staff""Convenient parking"
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No.4
4.7/5
493 review
CULLINAN HOTEL
Electronic City Area, Xi'an | 0.9KM from Xi'an Shiyou University (South Area)
"Friendly front desk staff""Classy environment"
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No.5
4.7/5
59 review
Xiaoqi's Homestay
Electronic City Area, Xi'an | 1.08KM from Xi'an Shiyou University (South Area)
"Great amenities""Classy environment"
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No.6
4.7/5
1911 review
Days Inn By Wyndham Xi’an South
Electronic City Area, Xi'an | 1.65KM from Xi'an Shiyou University (South Area)
"Friendly front desk staff""Classy environment"
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No.7
4.7/5
5051 review
Renaissance Xi'an Hotel
Dayan Pagoda/The Grand Tang Mall, Xi'an | 2.24KM from Xi'an Shiyou University (South Area)
"Friendly front desk staff""Large rooms"
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No.8
4.1/5
96 review
HUANJING HOTEL
Dayan Pagoda/The Grand Tang Mall, Xi'an | 1.78KM from Xi'an Shiyou University (South Area)
"Classy environment"
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No.9
4.8/5
780 review
Xi'an Eurasia College Atour X Hotel
Electronic City Area, Xi'an | 1.68KM from Xi'an Shiyou University (South Area)
"Delicious breakfast""Great amenities"
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No.10
4.5/5
1741 review
Ubra Hotel(Xi'an TV Tower Exhibition Center)
Electronic City Area, Xi'an | 1.4KM from Xi'an Shiyou University (South Area)
"Classy environment""Easy to get around"
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What Travelers Said About the Best Hotels in Xi'an
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Read genuine traveler ratings & reviews to find your perfect stay.
4.9/5
Perfect
SSugarmaa DolgorsurenDuring my stay at Mr. Wu's hotel the service was really good and the rooms were clean and very comfortable, has an elegant decor. I was impressed by the efficient check-in process of the hotel. They allowed me to check in early, at about 10 am. And also greeted with warm tea, even offered welcoming fruits. I highly recommend this hotel to anyone.
(I already checked out but wanted to travel around the city a little bit and they even let me leave my luggage at the hotel for 4 days without getting any money from me which was super sweet 🥰)
GgraceThe two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜,a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated).
The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain.
Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain.
BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes.
Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes.
Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!).
It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation …
And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night).
However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile.
On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out.
Legend, not so legend.
传奇酒店让我期待已久,毕竟全球六家,而且在西安的历史建筑内,所以完全没有考虑其他酒店,哪怕我本身几乎不住索菲特,也没有用过accor的loyalty program。
酒店所在建筑的确很棒,我很喜欢,里面的设施也都达到需求。礼宾部前台都很有礼貌,让人觉得很帮助。但是我遇到了两件事,让我觉得以后恐怕不会回来。
1,我们有一个旅途中用的袋子(黄色美团超市袋,里面是一个大的绿色纸袋,因为美团袋子不怕脏放在火车站火车上地上都不担心弄脏,到家了直接拿下来丢掉即可)。里面放了各种小零食,全部可以肉眼看到没有拆开,还有路上用的小包纸巾,ole买的小包酒精湿纸巾,还有小号垃圾袋,以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角,特地放得离垃圾桶区域远一些(房间也没有很多空间放东西我们也不能当路中间)。在我们用完了外卖以及快递后,按照酒店茶几上放的小牌子的要求,打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。
结果我们离开了一个白天,回来也没特意检查,毕竟这是我们住的地方,我也不想一天到晚防贼一样,也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了,发现这个袋子不见了,这是一个至少有8-10斤左右的袋子,不会轻易错过,于是我们致电酒店管家,在插叙后,告知的确丢掉,但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分,不小心处理了,不能理解也得理解,但是总不能说瞎话,cctv调出来,我来看看这位清理人员拎出来的是什么东西??? 随便看一眼就看到里面的东西都是没有吃过没有用过,就算不确定我也能理解,为什么不放半天等客人回来了确认一下?这里面没有任何异味和汁水,存放一下并不会妨碍你们的酒店。或许对酒店来说,都是些不值钱的东西,没了就没了,有什么好抱怨的,但是将心比心,东西的价值很多时候不在意实际价钱的高低。我们在外面旅行,这些东西是我们的需求,不是钱能买的。
第二个点,我们在离店前,去酒店的酒吧喝一杯,我问吧台服务员点起泡酒(之前我在房间点过,意大利起泡酒),她问我是不是入住时候免费送的起泡酒,我当时就愣了,入住的时候,没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人(所以不是因为太忙)。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西,心里不是滋味,不患寡而患不均。是,说我小气,60多一杯的酒在这儿逼逼… 我朋友点了个咖啡,我看到旁边来了另外两个客人,其中一位和一个服务员说,我上次来你们也送的哦,别忘了哦,服务员轻声说知道知道。之间随她的咖啡一起来的,是一份曲奇饼干… 看这个我们桌上孤零零的饮品,心里又是一根稻草压上去。
可能吧台一位员工看到了这个问题,她还是个实习生,也知道了我关于免费不免费起泡酒的不满,于是主动给我续了一杯酒,还拿了饼干(虽然我们也没有吃)、但是心里好受了很多。人真是奇怪的动物(我自己),确实这些都是小东西小细节不值钱可能,但是感觉不公平那就像损失了一个亿,同样是客人为什么没有标准化的服务流程,需要客人去“哭奶喝”,… 逼着大家小气。我不知道这个酒店开了多少时间,但是与传奇这个品牌相比,远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌, 更能够创造属于自己新的传奇。
The bell tower The drum tower/The Xi’an Circumvallation, Xi'an
Price per night from:Rp 2,887,774
4.8/5
Outstanding
TTinaMThis is a lovely hotel with kind, welcoming staff. I read some reviews saying the rooms are very old etc, but I don't see how that makes this hotel any less great - the rooms are still clean and well maintained. I arrived in Xi'an after 48 hours of hectic traveling due to a missed train, and the staff at Meihao Hotel were very welcoming, were happy to use translation apps to communicate with me. The room was large, with a view of the neighbourhood outside (mostly just traffic jams haha, but that's Xi'an). The location may not be super ideal for some as it isn't in the city centre, but honestly it was no inconvenience at all, as the nearest subway station is a brisk walk away -- about 5-7 minutes. If you're arriving by train and carrying a lot of heavy luggage, then yes, coming via subway might be a bit of a challenge (but not impossible!)
The housekeeping staff especially were very warm and kind. Thank you for always brightening my day when I walked by you all.
A few hours after I checked in, a lovely staff member knocked on my door and offered me a small bowl of soup. I was very confused as I hadn't ordered anything, but upon seeing other guests were receiving this too, I gladly accepted. It was such an unexpected, kind gesture -- this hotel truly knows how to make one feel welcome.
I fell ill on the second day of my stay, and thankfully the room was so comfortable, I could recuperate well. My only complaint is that the bedsheets, comforter, pillowcases etc -- all the bedding essentially smells of cigarette smoke. I could also smell cigarette smoke from beyond my room's door at night. This was despite there being a clear sign in the room saying smoking was not allowed inside. Though this is certainly not something you can fault hotel staff for (if guests are adamant to smoke inside, what can housekeeping possibly do?), I just thought I would mention this for any other guests who might be very sensitive to the smell, perhaps you could request staff to rewash the bedding until the smoke smell is entirely gone.
After checking out, I also noticed there were some freebies that were part of my booking that I unfortunately missed out on :( There was meant to be welcome fruit, afternoon tea for two and a midnight snack, which I would have loved to try. There was no welcome fruit offered, but I did receive some refreshing juice when I arrived to check in -- it was a hot day and I was grateful for the welcome drink. For the other stuff, as I didn't realise it was part of the booking perks, I never asked, and consequently seem to have missed out.
I also want to say that aside from the rooms, the lobby area is quite lovely -- very tastefully decorated, peaceful, and I even saw they had some free coffee out for guests! I only noticed this when I was checking out though, and my taxi was already on the way to pick me up, so I could not indulge. Maybe it would be helpful if the reception staff could share all this info with guests when they check in, especially with the foreign guests who are already a bit confused and trying to get their bearings ^-^ Just a suggestion! Thank you for a nice stay. I will definitely be back again soon.
XXiaobawangaotemanThe reception staff at the front desk and the restaurant are very enthusiastic and have a good service attitude.
The hotel facilities are very new and the decoration style is antique. The room has high technology and various voice controls.
The place is quiet in the bustling city, close to the Big Wild Goose Pagoda Scenic Area. It is on the street but the room is very quiet. There is also a small terrace to rest, which is very comfortable.
There are not many breakfast options, but they are very exquisite. After all, this hotel is for quality, and there are not many rooms and there cannot be many types of restaurants.
In short, it is highly recommended to choose this hotel.
GGuest UserReally nice hotel! The stuff helped us in multiple ways! They were really helpful and kind, the room was very nice and clean, but there was a bit of cigarette smoke smell! The breakfast was really really good, both the Chinese and especially the Continental one! I recommend this hotel in Xi’an!
LLadyyangyangThis hotel has advantages and disadvantages. The overall feeling is average and the price-performance ratio is okay. For me, the disadvantages outweigh the advantages. Each has its own advantages and disadvantages.
advantage
1. The hotel is in an excellent location, very close to the subway station. There is a shopping mall next to the hotel, so it is very convenient for traveling, eating and shopping.
2. The room is quite spacious, and the 2-meter large bed is very comfortable to sleep on.
3. The heating in the room is very good, and the igloo is very warm in winter.
shortcoming
1. The house is not very clean. There are dust particles on the floor. It feels like it has not been wiped. There are hairs left by the previous guest on the bathroom basin, conditioner bottle and floor drain. Moreover, I stayed for 6 days. The hair on the conditioner bottle and the floor drain have never been cleaned. On the first day of check-in, one of the towels had two dirt marks. Later, new towels were changed every day and no dirt was found. In short, the cleaning was very good. Bluff.
2. This hotel is in a commercial-residential apartment building. Each floor is shared by several hotels and other residents. You can't sleep in during the day, as decoration starts at about nine o'clock.
3. There is something wrong with the hotel's circuit facilities. If you use a hair dryer to blow hot air for a long time, the circuit will trip. In the winter, you can't use hot air to blow your hair, so you can only use natural cold air.
LLuteliteTiny Spots Youth Hostel is a small and comfortable place conveniently located conveniently located in the city center, a few steps away from the Sports Center subway station along the Red line. Just 500meters away is the Small Pagoda. From the 21st floor, where the backpackers place is at, one can have views of the Drum Tower 钟楼 , the small pagoda, the Shaanxi Historical Museum and other views of the Tao Gu area.
As soon as I got inside the backpackers place, I felt comfortable with the spaciousness and tidiness. A decently large living room sits various furnitures, ensuring space for backpackers who want to watch the television, play video games, or just lounge around on the sofa. There are also working spaces for those who wish to find a place to use the laptop or read. Soft music can be heard filling the place. Water is free for all; snacks, tea and coffee are also available for all. There is adequate space in the large fridge for those who wish to store their food. Although the kitchen is not available to be used, they do offer a microwave to heat up food.
The rooms are clean and sparsely furnished. On my first night, i got a bunk in a room that had no windows, but the front desk staff initiated a bunk at another room that has a large window with better ventilation. I was pleased with his promptness. I stayed for two nights at this place.
Cleanliness is top notched. A.cleaner woman is usually there in the day for routine and prompt cleaning. Toilet tissue is always in ready supply. Bathrooms and toilet cubicles are shared among the genders. I thought it was gonna be a problem, but my concerns were unfounded. Guests were all respectful, cordial and help keep the place clean.
The hostel is owned and designed by a warm and friendly local, Mr Ba, who is there most times to welcome the guests and to supervise. He was a gracious host who made me feel welcome and gave me some local knowledge about this beautiful amcient city. Overall, I can't say enough how thankful I am with my stay here. Convenient location, clean, safe, relaxing, welcoming... I highly recommend this place.
TThoThe staff were all very accommodating, in particular a lovely girl named 江晓. We liaise via WeChat 1 month prior to my arrival date and she took the trouble to provide information that I required even though she was on leave, which was totally impressive.
When we arrived the front desk staff 范范,祥祥 patiently and graciously directed us to eateries where local eat and their recommendation was good.
The breakfast spread is good as it provide ample local shaanxi cusine where we can sample them without having to go out and get the street food. They also have a free laundrette on the 12th floor.
The hotel is located right behind Humin Street and 20 mins walk away from the Bell Tower.
It is a totally pleasant and an enjoyable stay. Kudos to all the service staff.
The bell tower The drum tower/The Xi’an Circumvallation, Xi'an
Price per night from:Rp 645,529
4.8/5
Outstanding
LLeong How ChoongReception is very welcoming, served us red dates ginger tea, yummy. They are helpful and explained everything well. Even brought us up to our room with fruits.breakfast was good especially noodles prepared fresh by chef. We stayed for a night and when we checked out the next day, we can store our luggages until the time we depart to airport around 7pm. They offered teatime for us too even after we have checked out. They are indeed generous. The lady who is in charge of tours and transport was helpful with places to go and some issues that we faced. Overall, we felt satisfied and would highly recommend to anyone who wishes to book in Hotel Lestie.
The bell tower The drum tower/The Xi’an Circumvallation, Xi'an
Price per night from:Rp 531,478
4.1/5
Very Good
TTimurTravelledThe hotel is a little bit hard to find and is down a spooky alley, but otherwise it is quite a great hotel for the price. The staff was very friendly and helpful with everything!