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Dear Grand Mercury Hotel in Hanoi,
I wanted to share my positive experience during my recent stay at your hotel. I was truly delighted with the service and accommodations provided.
I greatly appreciated the room upgrade you offered upon my request, which resulted in a spacious and comfortable room. The extra space made my stay even more enjoyable and relaxing.
Thank you for your attentive service and for making my stay at the Grand Mercury Hotel in Hanoi a memorable one. I look forward to visiting again in the future.
Best regards,
Oleksandr Bukaiev
I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here.
First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her.
The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use.
In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me.
In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes.
It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!
This hotel has an unbeatable location! Just a short walk to numerous local restaurants offering delicious traditional dishes. We were also within walking distance of many tourist attractions. The room was quiet, so we had a great night's sleep. Plus, we got to watch some local cultural performances right outside our window! What an amazing experience!
39 reviews
8.5/10
Price from
Rp 440,338
per night
Check Availability
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I stayed one week in March 2024 for my business trip to Hanoi. A very nice and large apartment . At arrival The registration desk upgraded to a larger 2 bed room at floor 5. Comfy beds and sofa. AC works well and is silent. The kitchen is very usable. The clothes washer is new and works perfectly .... Very quiet atmosphere.... The gym is too basic and small. No swimming pool and sauna. The breakfast is average and always the same.... Fresh tea, eggs, noodle soup and fruits were my morning routine. I really enjoyed staying in Nesta apartment... Very nice room cleaning staff, very professional management desk, a seamless and comfortable stay indeed. The drawback is you need to call a taxi to reach the old quarter and other city spots. But the quality and cost are great. Highly recommended
Very convenient location, nice breakfast, friendly staff , comfortable bed. Also quiet during the night. The rooms are a bit small and the equipment is worn and old, but everything is clean and it was good enough for us. Would come back again next time.
Every body Very friendly and helpful. Services very good. Location very close to every place we want to go especial for who want to go to the US Embassy. They have motorcycles for rent but you need to book it early before you checkin to make sure they still have one for u. Honeymoon room very cheap have a massage bathtub. The room a bit small and have little sand on the floor.
no problem with cleanliness, nice little balcony, too good for the price. there's also a projector to watch movie. the only thing that was not the same was that there was no washing machine as shown in the photo.
a tip is to get Zalo first and contact the homestay via Zalo. they also allow you to check in around 30 min-1 hr early. some good sticky rice and supermarket nearby.
It's located in the alley, so when you find it with a navigation
It was a little difficult to find.After that, I went out of the hotel
It's easy to find when you come back.
Like a hotel in front, I couldn't figure out that the payment was completed with an application reservation
Unfortunately, he understood and dealt with it quickly.
It is a hotel with so many advantages.
The passport was good to take only pictures and give me right away.
There was no deposit, no other fee.
You can park your motorcycle for free in the hotel.
There's a washing machine - drying is on the roof.
The facilities are so clean, air conditioner and refrigerator, TV.
All were well maintained and good.
Even the kind boss.
It's a pity that I can't stay for a long time.
This is the place I want to visit again next time.
- I didn't take a picture, but I happened to take it ㅋㅋㅋ
Bed space ㅋ
17 reviews
7.5/10
Price from
Rp 207,620
per night
Check Availability
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