No. 22 Fenghui South Road, Yanta District, Xi'an, Shaanxi, 710065, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.6/5
Sangat Baik
1313 ulasan
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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.5
Kebersihan4.6
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Tamu
Hilton Room (Tempat Tidur Double)
Menginap di Mei 2024
Sendiri
3 ulasan
3.7/5
Diposting pada 4 Mei 2024
I enjoyed my stay but it was not really what I expected. The Hilton Hotel is known for its top class service but I did not experience that level of service. The furniture needs an upgrade and not all the facilities worked. At the office desk where I did my work, the USB charging point did not work. The carpet on the otherhand smelled damp especially when I walked into the room. The hair conditioner bottle was empty when I wanted to use it. Unfortunately, I only discovered this once I have already shampooed my hair so there was no turning back. The rooms are are in great need of repainting. At one point I was considering upgrading to the executive room because I book these type of hotels for the high level of service from the staff and the 5-Star facilities. I have membership with the Hyatt Hotel but wanted something different for my few days break. At the Hyatt, they even bring you your first cup of coffee as soon as you arrive at breakfast and will keep on checking on you. This is what I call service. Some months ago I stayed in the Hilton in Suzhou and it was amazing. Their breakfast was top notch and beautifully presented. Having said that, my stay at the Hilton High Tech Zone was pleasant, but I will need convincing to stay there again. The hotel is a bit isolated but a 10min drive to one of the high end malls. Thank you to everyone who offered assistance when I needed it. Unfortunately, I did not take photos of the problems but I uploaded pictures of the beautiful hotel which needs some TLC in the bedrooms or some of the bedrooms like mine.
Terjemahkan
Bernard
Hilton Room (Tempat Tidur Double)
Menginap di Jul 2024
Keluarga
4 ulasan
4.5/5
Sangat Baik
Diposting pada 7 Jul 2024
This hotel overall is quite good, staff is helpful and friendly, is nice place to stay, but regarding the facilities, due to swimming pool can open to public paid for entrance not only hotel guests, I have happened unhappy thing on it, a Oldman is not hotel guest should be paid for entrance, when I play with my children in pool , he suddenly come and said the lane is not for playing, pls go beside lane, on the begin I didn’t realise have this issue rules, then we move beside lane, after that i double confirm with staff in hotel, didn’t have this kind rules. I was quite unhappy with that.
Terjemahkan
World wonders 探险者
Accessible Room (2 Beds)
Menginap di Agt 2024
Bisnis
109 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Agt 2024
Good location and nearby my company. It is the second time to stay here👍
Terjemahkan
Tamu
Hilton Room (Tempat Tidur Double)
Menginap di Sep 2024
Bisnis
2 ulasan
5.0/5
Fantastis
Diposting pada 9 Sep 2024
June and Gin did great job, amazing stay
Terjemahkan
Tamu
Hilton Room (Tempat Tidur Double)
Menginap di Sep 2023
Bisnis
8 ulasan
4.0/5
Luar Biasa
Diposting pada 1 Okt 2023
Very clean stunning room staff was so helpful amazing place to stay