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Ulasan terverifikasi
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(476)
Positive reviews(476)
Reviews with photos/video(60)
Friendly front desk staff(142)
Classy environment(58)
Easy to get around(46)
Many amenities(32)
Delicious breakfast(27)
Comfortable bed(19)
Convenient for shopping(19)
Close to metro(7)
Jamie1000
1 King Standard
Menginap di Feb 2025
Solo travelers
68 ulasan
5.0/5
Outstanding
Diposting pada 24 Mar 2025
Great price, great staff, great locati9n. My go to place in Wuxi. Can't beat it
Tanggapan dari Properti: Dear Guest, it's an absolute pleasure to receive such glowing feedback from you! We're thrilled that you find our hotel to be the ultimate choice in Wuxi, with great pricing, an excellent team, and a prime location. Our team members are dedicated to providing top-notch service, and your kind words will serve as a wonderful motivation for them to continue delivering exceptional experiences. We've carefully selected our location to offer convenience and accessibility, and we're delighted that it meets your needs so perfectly. We sincerely look forward to welcoming you back on your next trip to Wuxi. You can always count on us to provide a stay that's truly unbeatable. Best regards, IHG Social Listening Team
chanAngle
1 King Standard
Menginap di Agt 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 27 Sep 2024
comfortable bed and good location on here, nice!
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location, service and the room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, IHG Social Listening Team
Moira’s a
1 King Standard
Menginap di Agt 2024
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 29 Sep 2024
All good, staff friendly and warmly,
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening
SUN Thum
1 King Standard
Menginap di Feb 2025
Business travelers
35 ulasan
3.7/5
Diposting pada 3 Apr 2025
Location is near restaurants but no 7-11
Tanggapan dari Properti: Dear guest, thank you for your valuable feedback. We're glad that you appreciated the convenience of our hotel's location with the numerous restaurants nearby. Although there isn't a 7-11 in the immediate neighborhood, within the surrounding 2 kilometers, there is a rich array of commercial facilities. Prominent among them are Hongdou Wanhua City and Cuipinghui Tiandi Mall. These places not only offer a wide selection of daily necessities but also feature diverse dining, shopping, and entertainment options.We sincerely hope to have the pleasure of welcoming you back in the future and making your next stay even more remarkable. Best regards, IHG Social Listening Team
Guest User
1 King Standard
Menginap di Agt 2024
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 1 Okt 2024
all thing was satisfied, except room is too tiny than I thought.
Tanggapan dari Properti: Dear Guest, Thank you for staying with us and for your feedback. First of all, thank you for your recognition. I'm sorry that the room size did not meet your expectations, but it comes with all the necessary supporting facilities, such as well-known brand mattresses, soft and hard double pillows, and an intelligently designed shower system. The hotel's value for money is more reflected in ensuring a comfortable experience for guests. Although the room is not as spacious as you expected, the quality is not compromised. Xiaozhi also offers room types of different sizes. We welcome you to experience them. We look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, IHG Social Listening Team
Guest User
2 Double Standard Minifridge
Menginap di Nov 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2024
GOOD!
Tanggapan dari Properti: Dear Guest, Thank you for choosing to stay at our hotel. We are delighted that you had a pleasant experience with us, as evidenced by your simple yet positive evaluation of "good". Even though it's just one word, it means a great deal to us, carrying your recognition and encouragement. We are constantly striving to offer every guest top-notch service and a cozy environment. Your affirmation makes all our efforts seem truly worthwhile. We look forward to welcoming you back in the future and will keep working hard to ensure an even better stay for you. Sincerely, IHG Social Listening Team
Guest User
1 King Standard
Menginap di Feb 2025
Couples
8 ulasan
5.0/5
Outstanding
Diposting pada 2 Apr 2025
The hotel is very new and in a good location. It only takes eight minutes to get to the East Station by taxi. The front desk was very helpful and upgraded the room for free. I will book this hotel again when I go to Wuxi next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 親愛的客人您好,感謝您入住無錫東站智選假日酒店。就像一顆剛在旅宿星空中閃耀的新星,我們酒店很榮幸被您發現並認可。我們精心選址,前往東站僅需短短八分鐘車程,希望為您的出行提供極大便利。服務上我們始終秉持着“以客為尊”的服務理念,每一個環節都精心安排,確保客人的體驗完美無缺。能讓您有再次選擇我們酒店的想法,是對我們最大的鼓勵。我們會繼續努力,保持優質服務,等您回家。祝您旅途愉快!智選假日賓客關懷團隊
Anonymous User
1 King Standard
Menginap di Feb 2025
Travel with friends
6 ulasan
5.0/5
Outstanding
Diposting pada 25 Mar 2025
I came to see the cherry blossoms with my friends and chose this hotel. The hotel is relatively new and it is very convenient to travel. I will choose this hotel next time I have a chance. Not bad, not bad, not bad
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing Holiday Inn Express Wuxi East Station. Although the flowers are beautiful, they are not as exciting as your praise. The hotel was newly opened in 20024, with brand new facilities and equipment. From the well-decorated guest rooms to the stylish and modern public areas, every detail has been carefully crafted to bring you a new and comfortable experience. At the same time, our hotel is in an excellent location, close to the Wuxi East Station transportation hub, and in the Jiulicang commercial district, with mature surrounding facilities. It is easy to reach the subway station on foot of 200 meters, which provides great convenience for your travel. Your recognition and willingness to choose again are the greatest compliments to us. We look forward to meeting you again. Wish you all the best! Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Menginap di Feb 2025
Couples
2 ulasan
4.8/5
Amazing
Diposting pada 23 Mar 2025
I have stayed in many smart hotels in Wuxi East Station. The facilities at Wuxi East Station may be a little low. For example, there is no wardrobe, which is a bit inconvenient. The breakfast variety is not much, but the cost performance is important. The hygiene is not bad. The service is especially good. Miss Zhang Xiaohua in the front desk knew that I came to Wuxi to run a horse race, so she specially extended the room for me. There were soft and hard food and snacks when I checked in. The cleaning ladies I met were very warm and welcoming. There are Jiuli Cang Commercial Street, Yingyue Lake Park and subway nearby, which are very convenient. It is still highly recommended for those who pursue cost performance.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing Holiday Inn Express Wuxi East Station. And share such a detailed stay experience. We are deeply honored by your recognition of the hotel's cost-effectiveness, hygiene and excellent service, especially the praise for Miss Zhang Xiaohua at the front desk. It is our duty to help you with your marathon trip in Wuxi and delay your check-out. Regarding breakfast, we will adjust the dishes based on the opinions of the guests in the future and strive to enrich the table. Regarding the room facilities you mentioned, our room is equipped with an open wardrobe, which is stylish and modern, and easy to clean and maintain. However, we are well aware that the needs of each guest are different, and your feedback is very important to us. We will definitely convey your valuable opinions to the management team and carefully refer to them in the subsequent improvement work. We will work hard to improve our services and facilities and live up to your expectations. I hope you will choose us again next time. I wish you all the best! Holiday Inn Express Guest Care Team
Xiamu
2 Double Standard
Menginap di Feb 2025
Family
40 ulasan
4.7/5
Amazing
Diposting pada 17 Mar 2025
The hotel is newly opened and is quite far from some attractions in Wuxi. It is more suitable for self-driving. It still takes some time to drive to Yuantouzhu and other attractions even if you take the city expressway. The front desk clerk is quite friendly. The room is not big, but it is clean.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing Holiday Inn Express Wuxi East Station. We are also very grateful for sharing such a real and valuable experience. We believe that excellent service can make guests feel at home, and clean and tidy hygiene is the basis for ensuring the comfort of guests. I am very happy that these two aspects have been recognized by you. I am also sorry that the location of the hotel did not meet your expectations. Indeed, our hotel may not be close to all popular attractions. But we have a unique geographical advantage. The hotel is close to the Wuxi East Station transportation hub and Exit 4 of Yingyue Lake Park Metro Station, which provides great convenience for your travel. At the same time, the hotel is located in the Jiulicang commercial district, and there are all kinds of food, drink and entertainment around it. Yingyue Lake Park is also close at hand. You can stroll through it in your spare time and enjoy the natural comfort. I look forward to your return and provide you with better services. I wish you a happy life! Holiday Inn Express Guest Care Team
MisterZ
1 King Standard
Menginap di Feb 2025
Business travelers
78 ulasan
4.7/5
Amazing
Diposting pada 12 Mar 2025
The Holiday Inn brand is trustworthy.
This hotel seems to be newly opened, with new facilities. The room area feels slightly larger than other Express Hotels I have stayed in.
The hotel is surrounded by a good environment with pedestrian streets and shopping malls.
The service was deducted one star because a group of tourists were making loud noises during breakfast and watching videos with the volume turned up high, but the staff ignored it.
I hope it can be improved in the future.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing Holiday Inn Express Wuxi East Station. We are encouraged by your trust in our brand and your recognition of our hotel facilities and surrounding environment! We apologize for the fact that the staff did not handle the situation in time when the tourists were making loud noises during breakfast. We will seriously educate and retrain the relevant staff, and will pay close attention to the dining order and do our best to maintain a quiet and orderly environment. We look forward to your visit again, and let us win your full score evaluation again with our improved quality service. I wish you a happy life and good work! Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Menginap di Feb 2025
Couples
104 ulasan
5.0/5
Outstanding
Diposting pada 3 Mar 2025
The bell at the front desk was very friendly and gave me some snacks. The hotel is in a great location and it is very convenient to eat.
Facilities: The lobby is very bright
Environment: Overall very good
Service: The lady at the front desk was also very friendly
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing Holiday Inn Express Wuxi East Station. I am glad that the enthusiastic service of our friends has left you with a good impression. Giving you snacks is also to add a touch of warmth to your stay. Our hotel is adjacent to the Wuxi East Station transportation hub and is located in the Jiulicang commercial district. It is very convenient to eat around. It is a 200-meter walk to the subway station and Yingyue Lake Park, making travel and entertainment easy. In terms of service, "serving guests with heart" is the service tenet we always adhere to. Adhering to the concept of humanized service, we will continue to work hard and continuously improve to bring you a better stay experience. We look forward to your visit again! I wish you a pleasant journey! Holiday Inn Express Guest Care Team
moonslash
1 King Standard
Menginap di Jan 2025
Travel with friends
3 ulasan
5.0/5
Outstanding
Diposting pada 11 Feb 2025
This hotel is clean and has good service. It is 2 kilometers away from Wuxi High-speed Railway Station and 200 meters away from the most lively Jiuli Cang Food and Leisure Street. Excellent location. The front desk lady Bella is beautiful and generous, and is willing to help! Highlight praise!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station and giving such a high evaluation. We are honored by your recognition! We are glad that the hotel's clean environment and high-quality service satisfy you. Thank you especially for praising Bella at the front desk. Bella has always treated every guest with enthusiasm and professionalism. Your praise is the greatest encouragement to Bella. At the same time, we are also very happy that the hotel's superior geographical location can bring convenience to your travel. It is adjacent to the Wuxi East Station transportation hub and is located in the Jiulicang commercial district. It is a 200-meter walk to the subway station and Yingyue Lake Park. It is very convenient for travel and leisure. We will continue to maintain and improve, and look forward to your visit again. We will serve you wholeheartedly! I wish you a pleasant journey! Holiday Inn Express Guest Care Team
Anonymous User
1 King Standard(Minifridge)
Menginap di Nov 2024
Solo travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 1 Jan 2025
It happened to be New Year's Eve when I checked in. The hotel is very close to Jiulicang. It's very convenient. Chloe's service is very enthusiastic. The room is also very comfortable. I'm satisfied.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. New Year's Eve is like a dreamy time party, and it is the best fate that you choose to meet us at this party. The hotel is strategically located in Jiulicang Commercial District, making it convenient for you to feel the lively atmosphere. At the same time, we have also been working hard to create comfortable rooms, just to make your stay comfortable and comfortable. Your affirmation is our motivation to move forward. We will continue to work hard to improve and look forward to your next visit. Have a nice trip. Holiday Inn Express Guest Care Team
Guest User
1 King Standard
Menginap di Nov 2024
Business travelers
38 ulasan
5.0/5
Outstanding
Diposting pada 22 Des 2024
The hotel is pretty good overall.
First, transportation: It is close to Wuxi East Station. The starting price for a taxi is two subway stops, and it only takes about 20 minutes to walk.
Location: There is a large Yingyue Lake Central Park next to it, and the environment along the lake and the river is very good. It is in the Jiuli Cang commercial district, but a little far away, so you won't be noisy.
Hardware: It is a new hotel, and all kinds of hardware are new. Software: Chloe's service is considerate, and the room is clean and tidy.
Overall, it is recommended!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for staying at Holiday Inn Express Wuxi East Station. Your detailed comments are like poems and beautiful pictures are like paintings, which are all treasured in our hearts. The hotel is located in a convenient place, close to Wuxi East Station, and you can choose from a variety of travel options to accompany you to travel easily. It is adjacent to Yingyue Lake Central Park and Jiulicang Commercial District, and it is quiet in the bustling city. Chloe and all the staff are committed to caring service and take good care of each room, just for your comfortable stay. Your recommendation is the greatest encouragement to us, and we look forward to serving you wholeheartedly again! I wish you a happy life. Holiday Inn Express Guest Care Team