Guest Reviews of Wuxi Shimanting Hotel (Sanyang Square)
9.2/10
Very Good
332 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.1
Filter by:
Sort by:
All reviews(332)
Positive reviews(324)
Reviews with photos/video(178)
Easy to get around(50)
Large rooms(43)
Located downtown(38)
Loved the night views(27)
Well decorated(18)
Would stay again(12)
Convenient for shopping(12)
Good air conditioning(10)
Negative reviews(8)
Guest User
Executive Suite - with View
Stayed in Feb 2025
Business travelers
4 review
7.5/10
Posted on Mar 24, 2025
Appartement was very nice Location fantastic but I arrived 4 pm room still not ready and was complicated for check in as mentioned is hotel but no lobby and if not speak Chinese more than difficult to check in
Response from Property: Dear guest, thank you very much for your praise of the location of the apartment. We are deeply sorry for the inconvenience caused to you by the check-in procedures. If you need to check in next time, please let us know in advance and we will try our best to provide you with more convenient services. We look forward to you choosing us again.
Nark0n
270° Upper Floor Night View Apartment With Double Bed
Stayed in Jan 2025
Couples
2 review
4.0/10
Posted on Mar 2, 2025
This hotel was very disorganized upon arrival. There was also a strong smell of cigarettes coming through the vents as well as in the apartment from the previous guest. The location is convenient but it wasn’t worth it
Response from Property: 非常抱歉給您帶來了如此糟糕的入住體驗,您反饋的問題讓我們深感愧疚。我們本應確保每一位客人入住時房間都處於最佳狀態,這次卻在房間清潔和異味處理上嚴重失職,未能給您提供一個舒適無煙的環境。對於通風口和房間殘留的香煙味,我們會立即安排專業清潔團隊全面排查和深度清潔,包括對通風系統進行徹底清理和消毒,同時加強對客房衞生的檢查流程,杜絕此類情況再次發生。我們深知位置便利雖為優勢,但絕不能以此掩蓋服務和環境質量上的不足。為了表達我們的歉意,我們願意為您下次入住送上特別的福利,希望能重新贏得您的信任,讓您看到我們切實的改進。
Kam Meng
Boutique Room - City-View (Double Bed)
Stayed in Dec 2024
Couples
9 review
10.0/10
Outstanding
Posted on Jan 15, 2025
Pleasant stay. We were given free upgrade to a 56-floor unit. Nice room and beautiful views. Great location at one of the metro exits.
Response from Property: 感謝您的好評哦!您拍的美美的照片真好看^.^!感謝您分享的美景美人。能和您相識這真是個特別美好的相遇~做客棧最好的回報就是能遇到美好的人,分享彼此的生活,成為朋友。期待着和您的再次相見哦,祝一切順利美好!
Mochizbunnyz
Boutique Room - City-View (Double Bed)
Stayed in Mar 2024
Travel with friends
2 review
8.5/10
Very Good
Posted on Apr 11, 2024
Cleanliness:
Decent. The floor still felt a little dusty and dirty. The bed sheet has afew strands of hair. Otherwise, the room is relatively clean
Location:
It’s is two metro stops from the Wuxi railway station and a few stops from afew famous places in Wuxi. The location is great. However, if you are carrying a large luggage, do not follow blindly the map app. Exit 14 from 三阳广场 (Sanyang plaza) metro is the closest. However, there will be a flight of stairs to climb if the escalator is not working. However, it is only 1/3 of the flight of stairs to climb compared to exit 19B. If you do not want to climb stairs, I recommend going through exit 20A and come out of Suning Plaza Mall and cross diagonally to 锡上MoMo mall where the hotel is. The escalator at exit 20A is usually working.
Service:
We arrived earlier than the check in timing. Our original room wasn’t ready so they upgraded us to the one on a higher level from level 24 to 54. They kindly told us where the amenities are. They even helped to bring our luggage from our room to their office to help us store as we were going to visit another street during the checkout time before coming back.
Amenities:
The bed was too hard and the pillow is too soft, making it difficult for both of us to sleep. The TV was quite big and there is vip subscription for some Chinese streaming apps which allows my friend to watch her favourite drama series. There is a washing machine which has a dryer function that allows us to wash and dry our clothes within a day. The room is a smart room however it takes a while to get used to the control. Once you are used to it, it makes things more convenient.
Overall, I generally enjoyed my stay with my friend even though it was only for a night. If the bed and cleanliness could be improved, I think it would be perfect.
6/8
Response from Property: Thank you for your suggestions. We will continue to work hard to do better.
YanQin Tan
Boutique Room - City-View (Double Bed)
Stayed in Feb 2024
Solo travelers
5 review
9.5/10
Amazing
Posted on Mar 12, 2024
Everything is good accept for the fact that they given me a room that was shown in one of the picture. I have people (yes, more than once) trying to open my door and knock on it thinking it is the hotel reception/office.
Response from Property: Hello, I'm very sorry for bringing you a bad experience. I'm very sorry that I used to be an office. I have already applied for a change on the platform. I'm sorry for bringing you a bad experience! It has been changed now
Guest User
Boutique Room - City-View (Double Bed)
Stayed in Apr 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on May 31, 2024
Great view , nice location, very neat and clean
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Guestroom - Night View (Double Bed) (Upper Floor)
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
The boss is very beautiful and gentle, and I was pleasantly surprised after checking in! The location of the room is super good! You can also see the whole process of sunset! And you can see the landmark building, the Kongfu Building, etc.! And commuting is super convenient! After going downstairs, walk 10 meters to the subway entrance! Although the weather forecast showed cloudy when I came, the visibility was still very high! Check-in was also very convenient and fast, and the hotel front desk can store luggage and personal belongings by yourself!
When I came to Wuxi, I chose to stay in the city center. Choosing this hotel is definitely a good experience! I will definitely visit Wuxi again next time! Living on a high floor, it’s really a good experience to see the distant scene through the floor-to-ceiling windows! The elevator is very stable and fast!
There are quacks in the room! It is very suitable for good friends to stay on weekends and holidays! But everyone should pay attention that many large landmark buildings will turn off the lights around 11 o'clock, so if you want to see a better city night view, it’s best before eleven o'clock!
The facilities in the room are also really complete! Washing machines, kitchenettes, refrigerators, TVs, and everything else are available. Disposable utensils are also complete, and even laundry detergent is available! The bathroom is also separated into dry and wet areas, which is very hygienic and convenient! The room is also very smart, with simple and elegant decoration!
There is no need to say much about hygiene, it is clean and tidy as you can see with your naked eyes!
In short, when you come to Sanyang Plaza, choosing this hotel will definitely give you a great experience before and after check-in!
Original TextTranslated by Google
6/19
Response from Property: We cherish every encounter, and your satisfaction is our greatest pursuit. Today is also a happy day. You have affirmed us in so many words. Flowers bloom all year round, and we welcome guests with a smile. We will definitely make persistent efforts, make continuous progress, and do better! I sincerely look forward to meeting you again~
Guest User
Boutique Room - City-View (Double Bed)
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on Apr 3, 2025
The hotel is very comfortable and easy to find. The subway entrance is right in the city center and it is convenient to go anywhere [silly smile] I had a lot of fun with my friends [love you] A pleasant journey
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比開心,您的滿意是我們不懈努力的目標!
Guest User
Boutique Room - City-View (Double Bed)
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 29, 2025
The room is great, with large French windows and a wide view. It is clean and tidy. The service response is very timely. It is very convenient to go downstairs to major shopping malls. I came here specifically to see the cherry blossoms. The surrounding environment is great. I will come again next time
Original TextTranslated by Google
Response from Property: 親愛的客人,太開心您對我們的一切都這麼滿意啦!大落地窗是我們精心的設計,就盼着能給您帶來超棒視野~衞生整潔和服務響應及時,一直是我們的堅持。周邊商場和櫻花美景,也因您的欣賞更有意義。您的下次到來,我們已經開始滿心期待啦!
Guest User
Featured Room (King bed)
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 25, 2025
After a long time of selection, I finally chose this store. The first consideration was the location. When I got to the room, it was very new and clean. I asked to change a pillow and add a quilt. The store quickly arranged it. The service was very considerate and in place. The room was a suite, and the 2-meter bed was very comfortable for three people. The decoration was beautiful, clean, and the big projection was so cute for the kids. In the morning, I went downstairs and crossed the road to the entrance of Xiaolou Lane. There was a Wuxi-style steamed bun shop there. It was delicious. Overall, I was very satisfied.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人,感謝您精心挑選後選擇了我們!能讓您滿意是我們最大的動力。為您及時安排更換枕頭和加床,是我們應該做的。很高興房間的裝修、衞生和設施能讓您和家人住得舒服,附近的美食也合您口味。期待您再次入住,開啟新的美好旅程。
Guest User
Featured Room (Double bed) (Upper floor)
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Apr 1, 2025
The hotel is very good. You can find such a hotel in the city center. The price-performance ratio is really very high. The location is very convenient for sightseeing, shopping, and eating. It is very close to Nanchang Street and Nanchan Temple. It is very good to check in at the Internet celebrity attractions [strong] [strong]
Original TextTranslated by Google
Response from Property: 看到您的好評,我們感到無比開心,您的滿意是我們不懈努力的目標!
Guest User
Boutique Room - Night View (Double Bed)
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 31, 2025
The hotel is very cost-effective. The location is convenient and easy to find. The front desk is enthusiastic and the arrangements are very thoughtful. They also delivered it to the room and helped us with the luggage. Good reviews, good reviews [strong] [strong]
Original TextTranslated by Google
6/7
Response from Property: 看到您的好評,我們感到無比開心,您的滿意是我們不懈努力的目標!
Guest User
Guestroom - City-View (Double Bed)
Stayed in Feb 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Clean and sanitary, complete facilities, it feels really good to come on a business trip, the service attitude is very good, I will continue to stay next time!
Original TextTranslated by Google
6/8
Response from Property: 親愛的客人,很開心您在出差期間在我們酒店有不錯的體驗。無論何時,我們都致力於打造如歸的氛圍,後續有任何需求,隨時聯繫我們,期待您再次下榻。
Guest User
Boutique Room - Night View (Double Bed)
Stayed in Feb 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 18, 2025
I have stayed in this homestay many times. Every time I come to Wuxi, I will choose it. It is clean and hygienic, and the service is very good. It is very convenient to shop and eat downstairs, and the subway entrance is also very close, just 100 meters downstairs.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing us so many times! Cleanliness and considerate service are our principles. We are very happy to make you stay comfortable. The convenient living circle and subway entrance downstairs hope to bring convenience to your travel. Next time you come to Wuxi, we will still keep the warmest corner for you~
Guest User
Boutique Room - City-View (Double Bed)
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 21, 2025
I came to Wuxi with my girlfriend and booked this hotel. It's pretty good, the environment is good, and the transportation is convenient. There is a subway station right outside. It's also convenient to eat downstairs. It's the first time I stayed in a 63-story hotel. I really felt the view of the mountains.
Original TextTranslated by Google
Response from Property: 親親,看到您的點評,家人們內心是幸福和興奮噠。幸福是沒有聲音的,是一抹微笑,是一絲惦念,是一聲問候,是一種牽掛,是竄入心房的幾句知心話。願您每一天都是快樂的!歡迎您常回家看看!