Best Western Plus St. Louis Airport Hotel

我非常不喜歡這個酒店的前台。壞。不到三天不給check in。 然後黑人給提前check in 了 就不給我

I stayed here for their park and fly option and it is one of the most affordable yet cleanest and comfortable hotels with that option that I have ever stayed in. The front desk is so friendly, the rooms are extremely clean, and the bed is very comfortable, I will definitely be staying here again

BW had gave our room to someone else & took them forever to get us another one, the front clerk kept waiting on everyone else & we waited about 45 min before getting a room. Rooms were nice enough. Breakfast was not good.

Excellent stayed. The room looked like it’s been renovated recently. High ceiling was a plus.

We arrived around midnight and were exhausted. We went to our room and it had not been cleaned! We had to go back to the front desk to ask for a clean room.

3rd time i have stayed at this hotel. Always happy here. Recommend this to anyone that is going to St Louis area.

The kid Josh who checked us in very very sweet excellent customer service rooms were nice big and very clean

Always great staff at checkin. Nothing to eat around airport though. But for early flights my favorite, clean, simple place. Shuttle quick!

I got to the hotel to check in and was told that I had to give a $200.00 deposit since I live less than 30 miles from the hotel. I didn't have the extra funds to put down a deposit. So I had no choice but to cancel my stay a the front desk. But in doing this I loss my payment for my room because I didn't give a 24 hour notice. This is so unfair to me as the customer since this information wasn't provided when I made my reservation on- line. If this information was given up front before I confirmed my reservation I wouldn't have went thru the reservation. I feel that I should be given a credit so I can have the opportunity to stay at the hotel in the future. Plus I feel it would only be fair to me as the customer.