Quality Inn

Not updated. Asked for non smoking room, was put in a room that still smelled of cigarettes. Dirty tub.

Property needs upgrades. My sister was hurt with one of the bed rod, she reported it to the front desk, no one come over to see what happened. Police was involved, the staff shows some nasty attitude. In fact I will never go such a rest house again.

My experience was not pleasant at all. I checked in late and there was a whole party going on. When i asked if that was a "club", i was told its the "hotel bar". None of the patrons were guests at the hotel so one could safely assume that this was the "weekend" spot. At 3am the music was still going and people were making alot of noise in the parking lot. But what really did ut for me, was the fact that the tv wasnt working and for 2 days ive been trying to get a "technician (as they call it)"to do their job and nothing. Definitely a NEVER again.

I wasn't impressed with the first persons customer service. She barely said anything. No greeting. Didn't seem friendly. She wasn't rude, just did nothing more than a robotic check in, put the key on the counter and then told me where the room was. Ive stayed in hundreds of hotels all over the country; all with different styles and customs. Because of this experience, the ones you notice are the ones that fall short, usually in customer service or attitude. This was the most noticeably poor service that I've experienced in years. Another issue was the door was not repaired when they said it was. Essentially it was unlocked and a security risk my entire stay. Overall, the room served its purpose. It was worth the money i paid, but nothing more than that. My only recommendation is that the personal customer agents try harder to look and sound more professional. I couldn't tell the staff from the hotel guests. Customer service is everything today and this could've been better.

There was no sugar at breakfast and I asked the staff if I could get some sugar and they told me no, there is no more and for breakfast they only have waffle and cereal They also didn't have cups to put the waffle mixture in and be able to make them. In the end I didn't have anything for breakfast there and I went to have breakfast outside. I only stayed one night and I had little time in the morning That's why I chose a hotel with breakfast included so I wouldn't waste time going out looking for a place to have breakfast. They should not offer breakfast on their website because they deceive people It's not like other places where at they offer egg or fruit The hotel is very old and it shows in everything I will never stay in a hotel from this franchise again. It was the first and last time

Don't waste your money I saw a roach in the bathroom as soon as I walked in. There was a couple fighting outside the unit I was staying at and almost caused me to call law enforcement. Very sketchy place. Will not ever book there again