Unfortunately, we could not find what we were looking for at the hotel where we went to have a good time with our children during the school holidays. The only reason we chose this hotel was that it had a pool and spa. However, when we arrived at the hotel, they said that the pool and Spa were closed and the problem would be resolved the next day. However, the problem was not resolved the next day and they stated that the problem would be resolved in the evening. Even though we expressed our complaint again each time, they kept us busy, saying that it would be resolved the next day again and again. We discussed the issue with the reception but could not reach a conclusion. Since our child is 9 years old, she was not normally allowed to enter the GYM area or Jacuzzi. Therefore, we could not do anything during the holiday and had a very boring holiday. Unfortunately, we had no alternative but to leave the hotel every day and visit the surrounding villages. As far as we learned later, the pool was closed on the Friday before we entered the hotel. The hotel should have informed us of this in advance, but unfortunately it did not. If they had notified us, we could have canceled our holiday.
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