⭐⭐⭐☆☆
”Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya”
I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience.
🛋️ Ambience & Design:
The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival.
🏨 Accommodation:
The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience:
Cobwebs on the sliding door, which made the space feel neglected.
Stained bedsheets, which were disappointing and did not meet expected cleanliness standards.
These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards.
📍 Location:
While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here.
💪 Fitness & Facilities:
While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience.
🌟 Service:
The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance.
✨ Final Thoughts:
ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention:
Pros:
Stylish, modern interiors
Spacious, comfortable rooms with essential amenities
Well-maintained gym for fitness enthusiasts
Friendly and professional staff
Cons:
Cobwebs on sliding doors and stained bedsheets
Location next to an abandoned mall, creating an uninviting atmosphere
No swimming pool or other recreational facilities
With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience.
Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.
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