Hilton Woking

What a Stunning hotel. From the moment we arrived nothing was to much trouble for Paul the Reception Manager and his colleague. We were upgraded to an amazing room on the 19th floor with great views. Enjoyed drinks at Loft sky Bar and watched the beautiful skyline from the 22nd Floor. We will be returning to enjoy this hotel in the future and highly recommend a stay at this modern stylish hotel with incredible views and great Team members Thank you for your Hospitality.

Last night (18th Nov 24) My family and I arrived for our meal at 19:15. It was my partners 46th birthday and to celebrate with the kids. Now as I appreciate the restaurant is very new and still 'finding its feet' there were 2 waitress's and the manager to hand with what I could see a near full house. By 20:30 we received our food after a gentle nudge asking when will the food be arriving. The meal was nice although a bit over priced (Rib-eye less that 1" thick for £35) but the burgers the kids had looked amazing and got the thumbs up from them. I am not aware of the laws for this so please someone do explain, but compulsory service charges of over 10% I find truly disgusting. Long has the day when you get presented the option via the card machine or kindly giving the person who served you cash in the hand. This evening I was astonished to see on the receipt just shy of £25 tip!!! I haven't even paid this much when eating up in London let alone in Woking. My home town. I feel very let down with this and it did leave a very sour taste in my mouth when leaving the restaurant. I am not going to say how the birthday girl felt [sad face] Anyway, I will leave it at that but if things stay like that I know for sure, we will never return again. Happy to walk down to Cotes instead!! PS Also take a look at the attached receipt. Even the time at the top is incorrect as our table was booked for 19:15 as mentioned above. SIGH!!

I generally like to stay in a fresh, clean and convenient hotel. When travelling to London for business I try to stay at the Hilton hotels. I often have meetings around the Westminster and the City. So I opted to try the Hilton Woking hotel as a base for for my journey since it has a great direct train connection with Waterloo Station. This proved to be a perfect decision. Staying at a 5* hotel for a bargain! The service, the food, the staff, the room - it's all top notch! Shout out to Tom for helping out when my luggage needed extra care and transport to Heathrow. Nothing is a pain but dealt with a smile! I'll be back!