Bonkle House

Avoid Staff banging around at midnight, shouting, music, doors slamming, people having sex, no soundproofing, no heating, warm water not hot, dirty towels, wasp nest in the wall, people smoking outside the window, it was horrendous

Cheap and easy If you need somewhere cheap and comfortable, this is the hotel for you. There are zero luxuries, and it is outdated. The room was very spacious however, the bedding had holes in it. The place was clean. The TV works, but it is very slow in recognising channel changes or the TV guide coming up. Lack of HD channels. The receptionist needs to work on their mannerisms and explain the situation clearly. I had to hunt for the WIFI password as no one is available after you check in. There is a lovely garden however, no one told me how to access it or use it. During the warm days it would have been ideal to eat or work from, but again zero information provided. I was there for three days and found the place good to stay however, the WIFI is unstable.

Good value for money. Nice property and room met all my needs. Quite happy with the room and the service. Everything was very straightforward.

Second time visitor Second time I've stayed here and loved it just as much this time as last. There was some sort of annoying alarm/noise going off quite late at night which stopped just as I was away to call for help. Other than that it was another lovely stay!

Please sort out banging doors. Out of a 2 night stay, the 1st night Fri eve was awful due to Front and inner door banging continous by people coming and going from 8pm until 12.45am also loud talking, no respect for others at the hotel. Spoke to receptionest to report and Sat night was peaceful. My room was clean, shower great, big room, comfortable bed Dated decor, but this didn't bother me. Nice garden. I would suggest soft closing entrance doors plus big notice requesting quiteness for other hotel users on the evening. There is a local shop walking distance to grab milk and teabags/coffee etc. My room had kettle plus cups which I appreciate plus hairdryer & t.v. I took photos as to how I left the room, as you put the key on reception desk on leaving. Anyone could enter the room on your departure and do whatever.

One night was enough. Very tired looking building and interior which is such a shame as there are many traditional and lovely features within. Toilet and sink were very clean , the shower however was not and was so bad i drew attention to it when we left in the morning (we should have been staying for a second night but didnt want to), there was green algae? fungus? mildew? on the seal at floor level in the walk in shower and soap run marks in the shower underneath the bottles in a holder attached to the wall which hadn't even been scrubbed off from previous use. Not a good look and most probably a potential health hazard. As an NHS professional healthcare worker i felt strongly enough about it to take someone into the room at point of checking out to show them how bad it looks. I shouldn't have had to do this. No person reviewing that room would think differently from myself that includes staff. Sheer laziness to address such an issue. The hydraulic arms above the doors need maintanance or replacement as they didnt seem to work and slamming doors were heard throughout the night. I do appreciate the hotel staff have no control over guest smoking habits but that is the purpose of these arms to ensure soft closure of doors. Now i know why there is a no refund policy for this establishment and even though we had paid for a second night we just wanted home. That said the bedding was clean as were the towels.