Ulasan Best Western Plus Hanes Mall Hotel

Overall ok. A little outdated and needs some tlc. Great breakfast though and a good value choice.

Very satisfied

經濟型酒店，沒有特別的亮點，整體還行，大床房床墊軟硬適中很舒適，早上免費的早餐味道不錯。

整體過得去，性價比購物等都可以的

總體上不錯

I found hair in my bed, the tub leaked the whole time, and parking was confusing because they had a grass lot and limited spaces up front and then parking in the back was sketchy.

There is a mall Nextdoor to Best Western which is the Hanes Mall. The desk clerk did give me directions to walk there as I had taken an Uber to the hotel from the airport and I needed to get a meal. The path over to the mall was a bit risky being on foot due to traffic. This was really my only issues. The breakfasts were very tasty and enjoyable at the Best Western Plus Hanes Hotel. The walk to the mall was my only issue.

Upon arrival the system was down for check in and had to wait. Elevator was very slow and 1 was out of service. Beds and pillows were very uncomfortable. Hotel overall was pretty clean. Very noisy at hotel. Not much sleep at all for the travel home the next day.

Overall the property was nice, our room had an excellent clean smell as soon as we walked in. Beds were comfortable. The bathroom is very small but its doable.

I paid for a room with jetted tub.Tub not working and black mold on jets.I spoke with staff and said that since I booked with a third party I couldn’t get a refund or discount on the room.They offered to change rooms but I was already settled and opted not to use jetted tub.

The staff was the nicest. Had an issue with my refrigeration and they solved my issues asap and replaced my items.

I checked in last night and the person at the desk didn’t have uniform on, seemed like he was the Environmental Staff. It took him forever to get my reservation pulled up when I made it online. The room was great and peaceful. This morning I was disturbed by I guess the security guard addressing another man about if he was staying there. The gentleman was a guest and it was the wrong place to do what he did in the front breakfast area. The front desk lady this morning dress was so short her underwear were showing and her piercings were not appropriate. Once again no one was in uniform or a name badge. It felt like random people off the streets were working this shift.

Besides the pillows left my neck sore and I seen one roach on the wall, my stay was fine. Yes, I would stay there again.

We stay here on our way to SC visits and it is always a nice place to stay. Friendly staff, good breakfast included with stay, nice clean facility.