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Ulasan terverifikasi
Lokasi4.3
Fasilitas4.3
Layanan4.3
Kebersihan4.3
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Semua Ulasan(112)
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Buruk(14)
Shona Devlin
Accessible King Room
Menginap di Okt 2021
Pasangan
1 ulasan
3.5/5
Diposting pada 4 Okt 2021
Tidak ada layanan kamar, bukan masalah terbesar. Seorang pria di resepsi tidak ramah ketika mengajukan pertanyaan. Hotel ini sangat bersih. Spa itu indah, jacuzzi akan membuatnya lebih bagus.
Teks AsliTerjemahkan dengan Google
Tamu
Accessible King Room
Menginap di Jun 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 2 Jun 2023
A really pleasant and enjoyable experience. All the staff were very welcoming and friendly. Rooms were a good size and the food was very good. Spa facilities were really relaxing and Rebecca, the masseuse, was very good, would highly recommend her.
We were also booked in for an afternoon tea which was delicious and the scones were syill warm and yummy and the glass of bubbly just washed it all down really nicely!
I would defo go back and recommend to family and friends.
Terjemahkan
Tamu
Standard King Room
Menginap di Apr 2024
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 5 Apr 2024
Perfect hotel lover staying here
Amazing break fast
Terjemahkan
Cheeeky
Standard King Room
Menginap di Apr 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 18 Mei 2023
Pleasant stay. Very clean hotel with food facilities and parking available for duration of stay.
Terjemahkan
Harrison
Accessible King Room
Menginap di Feb 2023
Lainnya
2 ulasan
2.2/5
Diposting pada 12 Mar 2023
The service was bad the staff weren’t very helpful and the breakfast wasn’t good either
Terjemahkan
Tamu
Accessible King Room
Menginap di Mar 2022
Teman
1 ulasan
5.0/5
Fantastis
Diposting pada 29 Mar 2022
Lovely hotel. Service and staff excellent. Although hotel is in a commercial area, it is right next to Winnash Triangle station ( 5 min walk) where for £4 off peak return ticket, you can travel the 6 minute journey into Reading. The station is in the centre of Reading high street.
Highly recommend Spa and treatments.
Great stay.
Terjemahkan
Tamu
Accessible King Room
Menginap di Feb 2022
Bisnis
38 ulasan
5.0/5
Fantastis
Diposting pada 14 Feb 2022
Great hotel not far from the M4
Breakfast was very nice and well presented
Large comfortable and quiet room
The receptionist Karen I think her name is was good, however maybe she was under staffed. I called her to send a dental kit and was told to come down and pick it myself cause there was no one at the reception at 7am on a weekday morning??? Or she would come up in 30 minutes. That is just quite terrible service for crowne plaza.
Another thing to note that the spa/ gym receptionist is just simply rude, I walked in at 6:27am to check out the pool and was told that I could only get in at 6:30am!! When clearly the pool was open and it was just 3 minutes and yet she wanted the customer to wait to show what? Authority?? Really disgraceful, aside from her snide behaviour.
The hotel breakfast was not good at all. Spent £15 on barely decent breakfast food and was told I could not cancel it once I have paid for it the previous day! Never heard another hotel do this before. I take so many business trips.
The only plus point is that the dinner was great - room service - Indian chef, ordered the platter and food was good.
The chauffeur service was also great, the driver was very nice and friendly.
Dont think I'll be coming staying here in a hurry!!!
Terjemahkan
Kate
Menginap di Mar 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 4 Mar 2024
This hotel is beautiful. The bed was comfortable and the room was immaculate. Breakfast was lovely and there was a lot of choice. The pillows were too big for our personal preference and the tv in the room came on by itself in the middle of the night and woke us up. The remote was under the tv (no idea how it came on) so i had to.get up to turn it off.
Terjemahkan
Fiona
Menginap di Mar 2024
Bisnis
5.0/5
Fantastis
Diposting pada 13 Mar 2024
Great stay , lovely hotel, convenient for the Office , good facilities, handy shop next door
Terjemahkan
Karen
Menginap di Feb 2024
Lainnya
5.0/5
Fantastis
Diposting pada 19 Feb 2024
Beautiful hotel great service. Hotel was maintained to a very high standard, swimming pool and spa lovely extra. Highly recommend *****