Hammock Cove Antigua - All Inclusive - Adults Only

Location of this resort is amazing. You have stunning views from everywhere along the resort and privacy. The entire staff was absolutely amazing and super helpful. Samantha was always able to get us in for an excursion and anything else we needed including arranging taxis, reservations in their busiest time of year. Our ambassador “D” was always available for us, super helpful and answered every question we had. Joel and Mikey the best personalities for bartenders and make amazing drinks! Chef Marco is an unbelievable chef and actually cares what every single guest thinks about his food. We went here with another couple and it was such a great time. Would recommend and we will definitely be coming back!

This is a lovely place but has a long way to go in my opinion. The access road is appalling, the hugest potholes ever! You are greeted by an ambassador who takes you in the bar for a drink whilst he takes your luggage to your villa. We had a villa which was overlooking the bay with its own private pool. The villa had full amenities, the double shower was HUGE. The minibar was complimentary and restocked daily with some alcohol and soft drinks. Tea and coffee was available. The outdoor terrace was huge, my only criticism there is that the outdoor beds are hard and sooo uncomfortable, we couldn't use them/. There are paddle-boards and kayaks which were also free to use. My main bugbear was the food/restaurants. There are 2 restaurants, The Lighthouse and The Bistro (where you have breakfast). I had forgotten to pack my husbands long trousers so we weren't allowed to go in the lighthouse at all so we had to go in the bistro every night!! The menu was burgers and pizza which we endured all week. There is a menu for late snacks which starts at 11pm, I asked our ambassador if I could just get a grilled cheese sandwich at 7pm because I just couldnt tolerate another burger and he said that he would try and BEG THE CHEF - I did get one but when you are paying literally thousands and thousands of dollars this is not the treatment you expect!! Another example - on the Tuesday night it was sushi night - we hate sushi so went to the bistro for another burger!! We were told that we weren't allowed to sit at a table (in the empty restaurant) as there were chopsticks on the table!!, we were told that we had to sit at the bar to eat - I have never felt so embarrassed or awkward in my life with drinkers staring. The final straw came when it was time to check out - we called the ambassador to get someone to help us with our luggage - he said no because it was raining!!!! But it was ok for us to get wet through to go to the airport to sit on a plane for 11 hours!!!!! The only nice person there was a lovely lady called Linda - honest - just one! I would not go there again

Top end luxury beds so comfortable food amazing. Service excellent staff brilliant . Chef Marco produces wonderful dishes at the Lighthouse a real experience, while Troy & Collet run front of house. We had so many memorable experiences with kind helpful staff just to many to mention a big thank you to you all.Jambo Kenya asante for your help with buggy rides and looking after us . Breakfast staff brilliant. Never short of a drink on the beach .

Pros: - Exceptional service and staff. The 24/7 assistance from your ambassador, including a provided cell phone, was a great touch! Surprised with cute towel animals - Outstanding cuisine: Chef Marco personally visits tables during dinner, demonstrating his passion in every dish. Irina’s breakfast and lunch were delightful. Don’t miss the beach BBQs featuring a fantastic array of seafood and meat. - Peaceful and quiet resort with a maximum of 80 guests at a time. - Great selection of water sports, including sailing, canoeing, and kayaking. - Spacious, clean, and beautifully designed rooms. - The cooking demon class was a highlight and incredibly enjoyable. - Equipped air conditioned game room Cons: - The main lobby lacks air conditioning. - Irina’s sushi night and dinners were disappointing and had a limited, bar-like menu. - No ATM on site. Tips: - Bring cash for tipping. - For men: Pack collared shirts, long pants, and closed shoes, as they are required for dining at the Lighthouse. - Pack earplugs to block out the loud crickets at night. - Be sure to have dinner at the Lighthouse every night.

My wife and I just returned from a stay at Hammock Cove. Based on the price point to stay at this resort there should be a much higher delivery on customer service, food and quality of the resort and villas I will start with the positives. A select few of the staff members were fantastic and very friendly especially the men and women working at the beach and pools. They were fantastic. We had great conversations and service there. The pools, beach and cove itself were amazing and always very nicely kept in the public areas. The massages at the Serenity Spa are also worth the money but not much else. The cons stand out more especially for a resort that charges $10k USD for a stay. First the quality of the villa itself leaves much to be desired. We had rain and cockroaches entering our room via the wide open space in the main door. When an employee tells you to put a towel across the bottom of the door to keep the cockroaches out then-that is a major issue. The private pool also had stone breaking apart which left us walking across concrete stones everyday. The biggest issues with the resort itself were the ambassador program, food and customer service. Our experience with the ambassador program was awful. They never made a single reservation at the lighthouse for dinner for our entire stay until the last night, even though that was the first topic covered when we arrived. We arrived at dinner every night to be told we didn’t have a reservation. They also never delivered an itinerary for the entirety of our stay even though we made multiple requests both about the dinner reservations and itinerary issues. We never saw our personal ambassador unless we called which we only did one time to order room service. The ambassador program should have been the highlight of this resort but it was the biggest disappointment. The other customer service through out the resort was not great as well minus a select few. No one cared to have conversations and it seemed like non one wanted to be there nor did they want to deal with the guests. Finally the food was a disappointment too. They have a very limited menu so if you have special needs especially with allergies or just didn’t like the offering that day you were left to have pizza or a burger. The light house dining experience left much to be desired. The menu was too focused on presentation of dishes instead of the food itself. My wife and I left hungry most nights especially with the limited menu offerings. The best meal each day was breakfast with the fresh coffee as well as fresh squeezed orange juice. I don’t believe this resort is worth the money but a lot of people love this resort based on the reviews. We just wanted to give our fair and honest opinion. We will not be returning based on our experience which is disappointing to say the least.

My husband and I recently returned from a weeklong vacation at Hammock Cove. If you are looking for a relaxing vacation with luxurious amenities, this is the place to go. Our villa was beautiful! Our outdoor patio with its own infinity pool, various seating, and a bar was amazing! We really enjoyed our dinners at The Lighthouse Restaurant as Chef Marco and his staff made the most delicious dinners! We enjoyed our cooking class with Chef Marco as well. The Bistro was great for breakfast and lunch too. I took advantage of the yoga classes and spa treatments while there and I loved them both! All of the ambassadors and other staff members catered to our every need. The resort is extremely clean, and everyone was very friendly. We loved the peace and quiet of the resort! While on the beach, service was great for drinks and food as well. We chose to stay at the resort as we have been to this island before, but there are many excursions available if you want to explore the island. Hammock Cove is a wonderful vacation destination!