Sheron Walters-lopez
18 Mei 2023
The customers service was excellent. The night entertainment was fabulous. Complaints: When we arrived, they checked us in to a room of lesser quality than the room for which we paid. We spent one night in that room before they upgraded us. I felt it was a “bait and switch” situation. The rooms look nothing like they appear in the website photos. The resort is out dated and it had too many water bugs. In addition, we paid for the club package which included top shelf alcohol, but they kept running out of tequila (the only alcohol I drink). The food was horrible. Some food was too salty and other dishes had no flavor. We spent more money eating at the Sea Side restaurant next door. The food there was delicious. I would not recommend The Sunscape Resort and Spa. This is the first review I have ever written. I hope it helps you save money and time.
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