Wigan Town Centre

The stay at the hotel was pleasant, The problem arose with parking, I was charged £8 using the code provided by premier inn, which I paid, 1 week later I received a parking ticket for £60, if paid straight away, £100 if you dispute it? Although this is a third party owned carpark, premier inn must take some responsibility here, Don’t get drawn in to this con! If you plan to park, use a different hotel, it will work out cheaper in the long run.

The location of the hotel is very convenient for Wigan town centre. However, the directions provided by the hotel prior to my visit made finding the hotel very difficult as they instructed me to enter the wrong post code into my satnav. My room was clean but very basic. I had a good nights sleep. However, I made the mistake of having the full breakfast next morning. It was awful and at £11.99 not cheap. There was no bread for toast. The fried eggs were solid clearly they had been cooked sometime earlier and just left to go rock hard. The bacon was again over cooked and solid and the black pudding was again totally solid through over cooking and when I tried to cut into it, it oozed fat. The staff in the restaurant just seemed to be chatting and showed no interest in me nor asked if the breakfast was OK. I was going to report this dreadful service at reception as I left but there was no sign of ant staff to report it to. The breakfast is certainly to be avoided.

Had a really great stay , staff were amazing especially Jo and Sandy and nothing was too much trouble for them . Food was very good and room was spotless . Couldn’t fault the whole experience and would recommend to everyone . I will definitely be staying here again next time I’m in town . Thanks again

The room was cold. I went to ask if they had some kind of heater I could borrow. Almost as an after thought I was told, oh I’ll turn your heating on. She went out the back and obviously altered something which allowed to air conditioning to heat as well as cool

Lovely stay at this premier inn would say it’s one of the best to be honest everything we needed was on the doorstep and the room was spotless Aaron and Casey were lovely who was working the night shift nothing was to much trouble and they was very chatty would definitely stay here again

Ideally situated for Wigan town centre, but nice and quiet at night. Very helpful and friendly staff and the room was clean and well appointed.