Stayed for 2 nights, terrible service in the restaurant arrived at 7pm , was not served until 8.15 then starter arrived at 9.10pm, the room was unbearably hot, you can not open the window, stained carpet, wires hanging from the curtains, dust everywhere, unfinished painting around towel rail, which I noticed a guest had mentioned this last year, on complaining was told we could have free breakfast for out stay, yet the 2nd day we had to pay, when this was emailed to manager Paul, it was dismissed and no refund offered, shoddy service and customer care.
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