Southport (Ormskirk)

Stayed for a night as part of a work trip. Nice Premier Inn which has some of the nicest staff ever - very warm welcome on arrival. Only demerit is that the signal is very spotty in both the hotel and Beefeater, so worth considering. Would still recommend

A little bit dated from the outside (needs a coat of paint) but otherwise everything you want from this type of hotel. Very friendly service, plenty of parking, spacious comfortable, well appointed room. Perfect for a night or 2 while visiting local area and the Beefeater next door has equally friendly staff and the usual menu. Will definitely be using again.

I booked into this Premier Inn, Southport (Ormskirk) with my mum from the 23rd of December to the 3rd of January. I booked an accessible room for the whole period except for one night when it was already booked. The accessibility room was excellent the bed was the right height for my mum to get on and off, and the bedding was lovely and cosy. The bathroom was very well designed for a person with mobility issues. The bedroom had plenty of space for my mum to get around with her mobility aides. All the staff, reception staff, and cleaners were so helpful and supportive throughout our stay. My main issue, was when I tried to book online the accessibility room was not available for one night, however, the system told me there was no availability for the whole period from the 23rd to the 3rd. It was only when I decided to ring the Inn directly that I found out I wasn't able to book because the accessibility room had already been booked for ONE night out of the 11. The receptionist (Wendy) who I spoke to was extremely helpful and explained to me that the room was available for 10 of the 11 nights I wanted to stay and that for the night it was booked I would have to book a standard double room. The Premier Inn booking system doesn't allow the members of staff at the Inn to book rooms for you, so I spoke to someone at the booking /central office. Unfortunately, they didn't understand the issue that I had and that I needed to make three separate bookings. Because the member of staff at the Premier Inn Southport (Ormskirk) had done such an excellent job of explaining the system to me I had the confidence to then go online and make my 3 separate bookings. As I have already stated the staff were so helpful and supportive.

Great stay, very nice hotel staff really friendly, guy called Mark was really helpful 👏 Very quiet hotel, the only thing that was the issue was phone signal wasn't too great. Breakfast was very good in the beefeater, great staff there too very helpful.

Staff were helpful and friendly. Room was cold on the first night and had to keep air con on full blast all day to keep a reasonable temp after. Squeaky floors are noisy You have to let staff know if you want your room cleaned/fresh towels, it's not automatic here! Twin bed was not nice, couldn't sleep on it as so uncomfortable. Double bed was great and as expected from premier inn. We stayed on the ground floor of the main/original building so other rooms on 1st floor or the newer building may be better.

I came with family and we had a fantastic night's sleep, it was nice and quiet, couldn't hear the other guests. The bed was comfy, lovely friendly staff who made us feel very welcome over Christmas. We enjoyed breakfast at the Beef eater, it was very busy but staff were friendly and food was nice. Highly recommend this for anyone visiting the area.