Aura44

As much as they focus on the look of the building from outside, and the ambience, they must start focusing on cleanliness. The bed linens were not clean, had multiple spots, need to be changed. The washroom wasn't clean, there were water marks on the mirrors and yellowish marks in the pot. No towels/ toiletries provided. No glasses in the room. Everything one has to ask for. The staff was courteous and prompt. So service was not an issue. Not worth the price

Excellent stay and smooth experience. Staff was very polite and service was very good and food was good

I stayed for 2 nights. Worst rooms, very dusty, teared bed sheets with dirty smell. Staff don't cooperate. F9t anything if we call 4 times there will be one person yo come and listen and go. Receptionist on my last day while checkout is really arrogant, it was something like she had given room at free of cost. There is no match with photos in google and displayed online. There is no such place which satisfies a customer in hotel.